With fast user switching enabled - Log off Hangs...

C

C J.

This is kind of annoying, but sometimes when logging off my user accounts to
log in as an administrator, (sometimes in reverse,) or when I'm using Switch
user mode Windows goes through the motions of Switching / Logging me off the
account, but hangs (Fast User switching -) or freezes at saving my settings
(- Log off.)
I usually end up having to hard reboot to clear this mess up.

I tried SFC /scannow from built in Administrator, but the problem persists.

If possible I want to avoid doing a repair install.

Thanks much.
C J.
 
C

C J.

Hi Kelly,

I've been checking Event Viewer after this happens to see if something
lists. I found my problem at Microsoft lastnight - theres appears to be a
hotfix for the issue discussed in KB328934. I'd have to phone Microsoft to
obtain it. However, the drivers offered in that fix - have a file creation
date - 7 mos older than files I currently have installed on my system (the
Joy I had - on that discovery.)

I did manage to find some messages in System log related to the operation of
my onboard Intel Pro/Ve 100 Lan adapter. These three events seem to coincide
with my last hang from a log off lastnight.

Event Type: Warning
Event Source: E100B
Event Category: None
Event ID: 4
Date: 6/29/2007
Time: 8:54:41 PM

Description:
Adapter Intel(R) PRO/100 VE Network Connection: Adapter Link Down
Data:
0000: 00 00 04 00 02 00 58 00 ......X.
0008: 00 00 00 00 04 00 04 80 .......?
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 04 00 04 80 ...?

Event Type: Information
Event Source: Tcpip
Event Category: None
Event ID: 4202
Date: 6/29/2007
Time: 8:54:47 PM

Description:
The system detected that network adapter
\DEVICE\TCPIP_{23C01332-1895-45F8-BF74-E84B3A220BE7} was disconnected from
the network, and the adapter's network configuration has been released. If
the network adapter was not disconnected, this may indicate that it has
malfunctioned. Please contact your vendor for updated drivers.

For more information, see Help and Support Center

Data:
0000: 00 00 00 00 02 00 50 00 ......P.
0008: 00 00 00 00 6a 10 00 40 ....j..@
0010: 02 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........

Event Type: Information
Event Source: BROWSER
Event Category: None
Event ID: 8033
Date: 6/29/2007
Time: 8:54:47 PM

Description:
The browser has forced an election on network
\Device\NetBT_Tcpip_{23C01332-1895-45F8-BF74-E84B3A220BE7} because a master
browser was stopped.

For more information, see Help and Support Center

Considering the age of the Motherboard in this pc (6-7 years) I'm probably
about due for a hardware upgrade again.
 
V

V Green

CJ:

Just disable Fast User Switching and go back to
Log Off Current User, etc.

Fast User Switching is buggy - I had random
hangups on boot, spontaneous reboots, etc. until
I disabled it.

Nary a problem in the 6 months since I discovered
it (or somethinge that it invokes) as being the source.
 
C

C J.

Thanks for mentioning this V -- I electively did that as a precaution last
night. On a side note - it would be a sweet setup to have handy - if MS
could identify and fix this issue properly for most users using later builds
of XP. (doing some research on files listed in my build, will post results
later.)
 
C

C J.

In addition to the above information contained in the KB article for this
problem are the files listed as affected - or replaced in the hotfix.

Files listed as affected/replaced in Microsoft hotfix:
LWD - Time Version Size Filename
(Last write date)
29-Jan-2004 18:31 5.1.2600.1331 32,768 Cfgbkend.dll
29-Jan-2004 18:31 5.1.2600.1331 33,792 Pchsvc.dll
29-Jan-2004 18:31 5.1.2600.1331 39,424 Racpldlg.dll
29-Jan-2004 18:31 5.1.2600.1331 44,032 Regapi.dll
29-Jan-2004 18:31 5.1.2600.1331 41,472 Safrslv.dll
29-Jan-2004 18:31 5.1.2600.1337 16,384 Seclogon.dll
29-Jan-2004 18:31 5.1.2600.1337 200,192 Termsrv.dll
29-Jan-2004 18:31 5.1.2600.1331 88,064 Tscfgwmi.dll
28-Jan-2004 23:57 5.1.2600.1337 586,752 Xpsp2res.dll
10-Jan-2004 12:48 5.1.2600.1331 130,560 Sessmgr.exe

Files found on my System:

LWD - Time Version Size Filename
(Last Write Date)
4-Aug-2004 05:00 5.1.2600.2180 38,912 Cfgbkend.dll
4-Aug-2004 05:00 5.1.2600.2180 38,912 Pchsvc.dll
4-Aug-2004 05:00 5.1.2600.2180 43,520 Racpldlg.dll
4-Aug-2004 05:00 5.1.2600.2180 49,664 Regapi.dll
4-Aug-2004 05:00 5.1.2600.2180 45,568 Safrslv.dll
4-Aug-2004 05:00 5.1.2600.2180 18,944 Seclogon.dll
4-Aug-2004 05:00 5.1.2600.2180 295,424 Termsrv.dll
4-Aug-2004 05:00 5.1.2600.2180 93,696 Tscfgwmi.dll
4-Aug-2004 05:00 5.1.2600.2180 2,897,920 Xpsp2res.dll
4-Aug-2004 05:00 5.1.2600.2180 141,312 Sessmgr.exe

Secondary log off service was disabled/stopped on my PC - so I'm beginning
to suspect the user switching or log off hangs, because this service wasn't
enabled and/or started.

I'm going to set it in services as Manual, and Start the service - Reboot.
and reconfigure my accounts to use fast user switching, and see if there are
any more problems with either function.

I will repost - if there are no changes.
 
C

C J.

So much for my test... it didn't matter which account I started from, or
fast switched over to. The other account that was switched to - couldn't log
off or switch back when through.
 

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