Wirless connected but no connection

N

nickarama2005

X-no-archive:
I tried this on "microsoft.public.windowsxp.help_and_support" with no
luck.
This is driving crazy. My connection shows as connected but in fact I
have no access. I bought a new router thinking it was dying (previous
one was SMC, current on D-Link). But the
same thing happens with the new one so I'm confident the router isn't
the issue.

I've tried power cycling the modem and the router MANY times and it
usually
doesn't work. "Repair" of the wireless connection also doesn't usually

work.
I use to be able to connect to a nearby router, THEN go back to mine
and everything would work.
But now, I have to connect to the one at my local coffee shop, then
come home and re-connect.

But I never have this issue at my friends house who has a wireless
router. Actualyy two freinds houses, one of which I am writing from,
now.

So, how can I determine and remedy the issue?
 
R

R. McCarty

What type of Broadband connection (ADSL/Cable) ? - Have you logged
into the Router's web interface and correctly configured it >? From your
PC once connected, have you done an IPConfig / ALL (from a Command
Prompt Window ) to see how the NIC TCP/IP settings are setup ? Have
you used Ping to test the data pathway ? PC-Router-Modem-Internet .....
 
N

nickarama2005

R. McCarty said:
What type of Broadband connection (ADSL/Cable) ? Cable

- Have you logged
into the Router's web interface and correctly configured it >? Yes.

From your
PC once connected, have you done an IPConfig / ALL (from a Command
Prompt Window ) to see how the NIC TCP/IP settings are setup ? Have
you used Ping to test the data pathway ? PC-Router-Modem-Internet .....

This is getting a bit greek to me. I just tried typing "IPConfig" and
"IPConfig / ALL" from the command prompt, and I ust get a quick flash
of black window.
 
L

Lem

This is getting a bit greek to me. I just tried typing "IPConfig" and
"IPConfig / ALL" from the command prompt, and I ust get a quick flash
of black window.

A "command prompt" isn't the same as the "run" box on the Start menu.
Type cmd.exe in the "run" box and press enter. The "black window" will
then open and stay open (until you type exit). That's where you type
ipconfig /all [and press enter].

Among a lot of other useful information, you will see entries for "IP
Address." Depending on the brand of router you're using, your IP Address
should be something like 192.168.1.xxx (it might be 192.168.0.xxx or
10.xxx.xxx.xxx). If your IP address is something like 169.254.xxx.xxx
you either have DHCP turned off in your router or you are not in radio
communication with your router -- no matter what your "connection" shows.
 
R

RA

This is getting a bit greek to me. I just tried typing "IPConfig" and
"IPConfig / ALL" from the command prompt, and I ust get a quick flash
of black window.
Did you go to Start, Run and then type in CMD and then type in ipconfig or
did you go to Start, Run and type in ipconfig?
 
K

Ken Blake, MVP

R. McCarty wrote:
This is getting a bit greek to me. I just tried typing "IPConfig" and
"IPConfig / ALL" from the command prompt, and I ust get a quick flash
of black window.


That's because when you do that, it runs the command and then closes the
window. The results were displayed, but didn't stay there long enough to
read them.

You ran it from the Start | Run line. What you needed to do was run it from
a command prompt *window*. To get a command prompt window, type CMD at the
Start | Run line. Then, when you type something in the window (such as
ipconfig), the results will stay there until you close the window.
 
N

nickarama2005

Lem said:
This is getting a bit greek to me. I just tried typing "IPConfig" and
"IPConfig / ALL" from the command prompt, and I ust get a quick flash
of black window.

A "command prompt" isn't the same as the "run" box on the Start menu.
Type cmd.exe in the "run" box and press enter. The "black window" will
then open and stay open (until you type exit). That's where you type
ipconfig /all [and press enter].

Among a lot of other useful information, you will see entries for "IP
Address." Depending on the brand of router you're using, your IP Address
should be something like 192.168.1.xxx (it might be 192.168.0.xxx or
10.xxx.xxx.xxx). If your IP address is something like 169.254.xxx.xxx
you either have DHCP turned off in your router or you are not in radio
communication with your router -- no matter what your "connection" shows.

OK, I did as you said (Thanks) and indeed my ip address starts with
192.168.x.xxx

I should mention right now, the connection is fine. But I want to be
prepared for when (yup, when) it acts up again.
 
L

Lem

Lem said:
R. McCarty wrote:
What type of Broadband connection (ADSL/Cable) ?
Cable

- Have you logged
into the Router's web interface and correctly configured it >?
Yes.

From your
PC once connected, have you done an IPConfig / ALL (from a Command
Prompt Window ) to see how the NIC TCP/IP settings are setup ? Have
you used Ping to test the data pathway ? PC-Router-Modem-Internet .....
This is getting a bit greek to me. I just tried typing "IPConfig" and
"IPConfig / ALL" from the command prompt, and I ust get a quick flash
of black window.


X-no-archive:
I tried this on "microsoft.public.windowsxp.help_and_support" with no
luck.
This is driving crazy. My connection shows as connected but in fact I
have no access. I bought a new router thinking it was dying (previous
one was SMC, current on D-Link). But the
same thing happens with the new one so I'm confident the router isn't
the issue.

I've tried power cycling the modem and the router MANY times and it
usually
doesn't work. "Repair" of the wireless connection also doesn't usually

work.
I use to be able to connect to a nearby router, THEN go back to mine
and everything would work.
But now, I have to connect to the one at my local coffee shop, then
come home and re-connect.

But I never have this issue at my friends house who has a wireless
router. Actualyy two freinds houses, one of which I am writing from,
now.

So, how can I determine and remedy the issue?
A "command prompt" isn't the same as the "run" box on the Start menu.
Type cmd.exe in the "run" box and press enter. The "black window" will
then open and stay open (until you type exit). That's where you type
ipconfig /all [and press enter].

Among a lot of other useful information, you will see entries for "IP
Address." Depending on the brand of router you're using, your IP Address
should be something like 192.168.1.xxx (it might be 192.168.0.xxx or
10.xxx.xxx.xxx). If your IP address is something like 169.254.xxx.xxx
you either have DHCP turned off in your router or you are not in radio
communication with your router -- no matter what your "connection" shows.

OK, I did as you said (Thanks) and indeed my ip address starts with
192.168.x.xxx

I should mention right now, the connection is fine. But I want to be
prepared for when (yup, when) it acts up again.

I assume that "the connection if fine" means that you can browse the
Internet via your wireless connection to the router.

Unfortunately, this eliminates most of the easy-to-diagnose problems:
Your router has the correct userid/password to connect to your ISP;
You don't seem to have a firewall interfering with your connection to
the router;
Your router DHCP server is correctly turned on;
Either you're not using encryption (bad idea) or you have entered your
encryption key correctly.

Because you just bought a new router, it probably isn't defective router
hardware (although even new units can fail or be bad out of the box).
Similarly, because you seem to be able to reliably connect to other
wireless access points, it isn't likely to be defective hardwarein your
laptop's wireless adapter.

About the only thing I can think of is interference, either physical or
electronic. When you try to connect, are you close to your router or is
it several rooms away? Are you in an electromagnetically noisy area; is
there a frequently-used microwave oven or cordless telephone nearby?

And finally, are you sure that, now that you have successfully
connected, you are in fact connected to your own router and not a nearby
one? When you configured your router, did you change the SSID from
"default" to something that uniquely identifies your own network? If
not, the "default" network that you successfully connected to may be
someone else's, and there may still be a mis-configuration in your own
router.
 
N

nickarama2005

Lem said:
Lem said:
(e-mail address removed) wrote:
R. McCarty wrote:
What type of Broadband connection (ADSL/Cable) ?
Cable

- Have you logged
into the Router's web interface and correctly configured it >?
Yes.

From your
PC once connected, have you done an IPConfig / ALL (from a Command
Prompt Window ) to see how the NIC TCP/IP settings are setup ? Have
you used Ping to test the data pathway ? PC-Router-Modem-Internet .....
This is getting a bit greek to me. I just tried typing "IPConfig" and
"IPConfig / ALL" from the command prompt, and I ust get a quick flash
of black window.


X-no-archive:
I tried this on "microsoft.public.windowsxp.help_and_support" with no
luck.
This is driving crazy. My connection shows as connected but in fact I
have no access. I bought a new router thinking it was dying (previous
one was SMC, current on D-Link). But the
same thing happens with the new one so I'm confident the router isn't
the issue.

I've tried power cycling the modem and the router MANY times and it
usually
doesn't work. "Repair" of the wireless connection also doesn't usually

work.
I use to be able to connect to a nearby router, THEN go back to mine
and everything would work.
But now, I have to connect to the one at my local coffee shop, then
come home and re-connect.

But I never have this issue at my friends house who has a wireless
router. Actualyy two freinds houses, one of which I am writing from,
now.

So, how can I determine and remedy the issue?

A "command prompt" isn't the same as the "run" box on the Start menu.
Type cmd.exe in the "run" box and press enter. The "black window" will
then open and stay open (until you type exit). That's where you type
ipconfig /all [and press enter].

Among a lot of other useful information, you will see entries for "IP
Address." Depending on the brand of router you're using, your IP Address
should be something like 192.168.1.xxx (it might be 192.168.0.xxx or
10.xxx.xxx.xxx). If your IP address is something like 169.254.xxx.xxx
you either have DHCP turned off in your router or you are not in radio
communication with your router -- no matter what your "connection" shows.

OK, I did as you said (Thanks) and indeed my ip address starts with
192.168.x.xxx

I should mention right now, the connection is fine. But I want to be
prepared for when (yup, when) it acts up again.
Hi Lem,
I really appreciate you taking the time time to help.
I assume that "the connection if fine" means that you can browse the
Internet via your wireless connection to the router. correct.

Unfortunately, this eliminates most of the easy-to-diagnose problems:
Your router has the correct userid/password to connect to your ISP;
You don't seem to have a firewall interfering with your connection to
the router;
Your router DHCP server is correctly turned on;
Either you're not using encryption (bad idea) or you have entered your
encryption key correctly.
I am using encryption (I assume that mean password).
Because you just bought a new router, it probably isn't defective router
hardware (although even new units can fail or be bad out of the box).
Similarly, because you seem to be able to reliably connect to other
wireless access points, it isn't likely to be defective hardwarein your
laptop's wireless adapter.

About the only thing I can think of is interference, either physical or
electronic. When you try to connect, are you close to your router or is
it several rooms away? Are you in an electromagnetically noisy area; is
there a frequently-used microwave oven or cordless telephone nearby?
Well I live in an apartment building and right now there are 6 other
connections appearing, most requiring a password. I live in a very
busy street and am about 25 feet away from the electrical poles (I live
on the 3rd floor).
And finally, are you sure that, now that you have successfully
connected, you are in fact connected to your own router and not a nearby
one? When you configured your router, did you change the SSID from
"default" to something that uniquely identifies your own network?

yes to the above.
 
L

Lem

Lem said:
Lem wrote:
(e-mail address removed) wrote:
R. McCarty wrote:
What type of Broadband connection (ADSL/Cable) ?
Cable

- Have you logged
into the Router's web interface and correctly configured it >?
Yes.

From your
PC once connected, have you done an IPConfig / ALL (from a Command
Prompt Window ) to see how the NIC TCP/IP settings are setup ? Have
you used Ping to test the data pathway ? PC-Router-Modem-Internet .....
This is getting a bit greek to me. I just tried typing "IPConfig" and
"IPConfig / ALL" from the command prompt, and I ust get a quick flash
of black window.


X-no-archive:
I tried this on "microsoft.public.windowsxp.help_and_support" with no
luck.
This is driving crazy. My connection shows as connected but in fact I
have no access. I bought a new router thinking it was dying (previous
one was SMC, current on D-Link). But the
same thing happens with the new one so I'm confident the router isn't
the issue.

I've tried power cycling the modem and the router MANY times and it
usually
doesn't work. "Repair" of the wireless connection also doesn't usually

work.
I use to be able to connect to a nearby router, THEN go back to mine
and everything would work.
But now, I have to connect to the one at my local coffee shop, then
come home and re-connect.

But I never have this issue at my friends house who has a wireless
router. Actualyy two freinds houses, one of which I am writing from,
now.

So, how can I determine and remedy the issue?

A "command prompt" isn't the same as the "run" box on the Start menu.
Type cmd.exe in the "run" box and press enter. The "black window" will
then open and stay open (until you type exit). That's where you type
ipconfig /all [and press enter].

Among a lot of other useful information, you will see entries for "IP
Address." Depending on the brand of router you're using, your IP Address
should be something like 192.168.1.xxx (it might be 192.168.0.xxx or
10.xxx.xxx.xxx). If your IP address is something like 169.254.xxx.xxx
you either have DHCP turned off in your router or you are not in radio
communication with your router -- no matter what your "connection" shows.
OK, I did as you said (Thanks) and indeed my ip address starts with
192.168.x.xxx

I should mention right now, the connection is fine. But I want to be
prepared for when (yup, when) it acts up again.
Hi Lem,
I really appreciate you taking the time time to help.
I assume that "the connection if fine" means that you can browse the
Internet via your wireless connection to the router. correct.
Unfortunately, this eliminates most of the easy-to-diagnose problems:
Your router has the correct userid/password to connect to your ISP;
You don't seem to have a firewall interfering with your connection to
the router;
Your router DHCP server is correctly turned on;
Either you're not using encryption (bad idea) or you have entered your
encryption key correctly.
I am using encryption (I assume that mean password).
Because you just bought a new router, it probably isn't defective router
hardware (although even new units can fail or be bad out of the box).
Similarly, because you seem to be able to reliably connect to other
wireless access points, it isn't likely to be defective hardwarein your
laptop's wireless adapter.

About the only thing I can think of is interference, either physical or
electronic. When you try to connect, are you close to your router or is
it several rooms away? Are you in an electromagnetically noisy area; is
there a frequently-used microwave oven or cordless telephone nearby?
Well I live in an apartment building and right now there are 6 other
connections appearing, most requiring a password. I live in a very
busy street and am about 25 feet away from the electrical poles (I live
on the 3rd floor).
And finally, are you sure that, now that you have successfully
connected, you are in fact connected to your own router and not a nearby
one? When you configured your router, did you change the SSID from
"default" to something that uniquely identifies your own network?

yes to the above.
If
not, the "default" network that you successfully connected to may be
someone else's, and there may still be a mis-configuration in your own
router.

Sorry, I'm about out of ideas. The only other thing I can think of to
suggest is to change the channel used by your router. It's probably set
to channel 6 or 7 as a default. Try changing to channel 1 or channel
11. It's possible that one of those 6 other networks you can see (or
even one that you can't see, because it isn't broadcasting its SSID) is
interfering with the signal from your router.
 
N

nickarama2005

so then changing channels is no big deal?
Lem said:
Lem said:
(e-mail address removed) wrote:
Lem wrote:
(e-mail address removed) wrote:
R. McCarty wrote:
What type of Broadband connection (ADSL/Cable) ?
Cable

- Have you logged
into the Router's web interface and correctly configured it >?
Yes.

From your
PC once connected, have you done an IPConfig / ALL (from a Command
Prompt Window ) to see how the NIC TCP/IP settings are setup ? Have
you used Ping to test the data pathway ? PC-Router-Modem-Internet .....
This is getting a bit greek to me. I just tried typing "IPConfig" and
"IPConfig / ALL" from the command prompt, and I ust get a quick flash
of black window.


X-no-archive:
I tried this on "microsoft.public.windowsxp.help_and_support" with no
luck.
This is driving crazy. My connection shows as connected but in fact I
have no access. I bought a new router thinking it was dying (previous
one was SMC, current on D-Link). But the
same thing happens with the new one so I'm confident the router isn't
the issue.

I've tried power cycling the modem and the router MANY times and it
usually
doesn't work. "Repair" of the wireless connection also doesn't usually

work.
I use to be able to connect to a nearby router, THEN go back to mine
and everything would work.
But now, I have to connect to the one at my local coffee shop, then
come home and re-connect.

But I never have this issue at my friends house who has a wireless
router. Actualyy two freinds houses, one of which I am writing from,
now.

So, how can I determine and remedy the issue?

A "command prompt" isn't the same as the "run" box on the Start menu.
Type cmd.exe in the "run" box and press enter. The "black window" will
then open and stay open (until you type exit). That's where you type
ipconfig /all [and press enter].

Among a lot of other useful information, you will see entries for "IP
Address." Depending on the brand of router you're using, your IP Address
should be something like 192.168.1.xxx (it might be 192.168.0.xxx or
10.xxx.xxx.xxx). If your IP address is something like 169.254.xxx.xxx
you either have DHCP turned off in your router or you are not in radio
communication with your router -- no matter what your "connection" shows.
OK, I did as you said (Thanks) and indeed my ip address starts with
192.168.x.xxx

I should mention right now, the connection is fine. But I want to be
prepared for when (yup, when) it acts up again.
Hi Lem,
I really appreciate you taking the time time to help.
I assume that "the connection if fine" means that you can browse the
Internet via your wireless connection to the router. correct.
Unfortunately, this eliminates most of the easy-to-diagnose problems:
Your router has the correct userid/password to connect to your ISP;
You don't seem to have a firewall interfering with your connection to
the router;
Your router DHCP server is correctly turned on;
Either you're not using encryption (bad idea) or you have entered your
encryption key correctly.
I am using encryption (I assume that mean password).
Because you just bought a new router, it probably isn't defective router
hardware (although even new units can fail or be bad out of the box).
Similarly, because you seem to be able to reliably connect to other
wireless access points, it isn't likely to be defective hardwarein your
laptop's wireless adapter.

About the only thing I can think of is interference, either physical or
electronic. When you try to connect, are you close to your router or is
it several rooms away? Are you in an electromagnetically noisy area; is
there a frequently-used microwave oven or cordless telephone nearby?
Well I live in an apartment building and right now there are 6 other
connections appearing, most requiring a password. I live in a very
busy street and am about 25 feet away from the electrical poles (I live
on the 3rd floor).
And finally, are you sure that, now that you have successfully
connected, you are in fact connected to your own router and not a nearby
one? When you configured your router, did you change the SSID from
"default" to something that uniquely identifies your own network?

yes to the above.
If
not, the "default" network that you successfully connected to may be
someone else's, and there may still be a mis-configuration in your own
router.

Sorry, I'm about out of ideas. The only other thing I can think of to
suggest is to change the channel used by your router. It's probably set
to channel 6 or 7 as a default. Try changing to channel 1 or channel
11. It's possible that one of those 6 other networks you can see (or
even one that you can't see, because it isn't broadcasting its SSID) is
interfering with the signal from your router.
 
N

nickarama2005

SEE! IT just did it again. ARG!!!! Is there something I can check
WHILE it is acting up?
 
N

nickarama2005

SEE! IT just did it again. ARG!!!! Is there something I can check
WHILE it is acting up?

Well, I MAY have resolved it. Time will till but although all the
connections were secure I decided to move and change the cables around.
And, well it hasn't done it since. Maybe that simply. Just "one of
those things", perhaps.

If it acts up again, I'll let you all know (Boy, will I let you all
know;) )
 

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