Wireless problems in XP.

[Richy]

Hi,

I am using a Packard Bell EasyNote laptop with XP. For some reason,
when I checked my Network connections (in Control Panel), the wireless
network option has disappeared.

I then checked Device Manager and it is listed as Intel Pro Wireless
2200 BG but there is a problem: This device cannot start. (Code 10).

I have uninstalled and re-installed the drivers both from Windows and
from the Intel website and re-booted to no avail.

This is what I downloaded from Intel:
http://downloadcenter.intel.com/download.aspx?url=/15014/eng/10.5.3.0...

I have no idea what to do. I used the Troubleshooting tag in Device
Manager but that doesn’t help.

One suggestion was to disable wireless in the BIOS then uninstall the
drivers in Control Panel, then re-enable the BIOS and install the
drivers in Control Panel; however BIOS does not give me this option.

If I uinstall the drivers then reboot, XP automatically installs the
wireless drivers again, but you get the "exclaimation mark" indicator
in Devices that there is a problem.

Any ideas? Thanks – your help is much appreciated.

 

[Claymore]

Hi,

I am using a Packard Bell EasyNote laptop with XP.  For some reason,
when I checked my Network connections (in Control Panel), the wireless
network option has disappeared.

I then checked Device Manager and it is listed as Intel Pro Wireless
2200 BG but there is a problem: This device cannot start. (Code 10).

I have uninstalled and re-installed the drivers both from Windows and
from the Intel website and re-booted to no avail.

This is what I downloaded from Intel:http://downloadcenter.intel.com/download.aspx?url=/15014/eng/10.5.3.0...

I have no idea what to do.  I used the Troubleshooting tag in Device
Manager but that doesn’t help.

One suggestion was to disable wireless in the BIOS then uninstall the
drivers in Control Panel, then re-enable the BIOS and install the
drivers in Control Panel; however BIOS does not give me this option.

If I uinstall the drivers then reboot, XP automatically installs the
wireless drivers again, but you get the "exclaimation mark" indicator
in Devices that there is a problem.

Any ideas?  Thanks – your help is much appreciated.

Hello Richy,

You don't give the exact model for your laptop, but getting the
drivers from the manufacturer may be the better option. Check this
page:

http://support.packardbell.com/uk/item/index.php?i=platform_atlas_s_dc3&g=2000

But check that this is your series number.
Did you get a drivers/programs CD with the computer?

It's always possible that the WLAN hardware has failed, in which case
you need to take it to a shop or return it to PB, or try an external
wireless device, such as a wireless USB stick (they're cheap enough):
http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3144962&sku=N100-2157