Wireless Network crashed after Critical Updates downloaded

G

Guest

I have seen many posts reporting this problem but no consistant solution been offered and none have worked for me (eg. turn off firewall, turn on file sharing, manually create Network Places, enable WEP, Restore to prior config, etc).

I have 2 Dell laptops (5100 and 8600) and 2 Dell desktops (4100 and 4300). The 4300 is hardwired to a "g" wireless router. The others are connected via Dell 1300 adaptors.it was time to try again

I have been hesitant to download Critical Updates because of prior problems with them. However, I decided to try again and download everything on the MS update page onto the 5100. That computer immediately dropped of the network and none of the solutions offered on this forum has brought it back. This includes System Restore which had all prior Checkpoints wiped out (I think this happened concurrent with the download too, but can't swear to it).

The 5100 has Internet access but cannot see (nor be seen by) the other computers on the network. When any attempt is made to connect to the network, an error message stating that the network is not accessible and that I don't have permission to use this "resource".

The above is just background. What follows is the results of a Network Diagnostics run on the 5100. Hopefully, this level of detail will allow an MVP or other techie to provide a clear solution that others with this problem will be able to reference in the future.


Internet Service
Default Outlook Express Mail pop.earthlink.net / smtpauth.earthlink.net FAILED
InBoundMailPort = 110
InBoundMailServer = pop.earthlink.net (FAILED)
Pinging pop.earthlink.net [207.217.121.221] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 207.217.121.221:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
Successfully connected to pop.earthlink.net port 110
OutBoundMailPort = 25
OutBoundMailServer = smtpauth.earthlink.net (FAILED)
Pinging smtpauth.earthlink.net [207.217.121.150] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 207.217.121.150:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
Successfully connected to smtpauth.earthlink.net port 25
Internet Explorer Web Proxy Not Configured
Modems and Network Adapters
Modems BCM V.92 56K Modem
Network Adapters [00000001] Dell TrueMobile 1300 WLAN Mini-PCI Card FAILED
DefaultIPGateway = 192.168.11.1(Same Subnet) (PASSED)
Pinging 192.168.11.1 with 32 bytes of data:
Reply from 192.168.11.1: bytes=32 time=3ms TTL=3
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Ping statistics for 192.168.11.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 3ms, Average = 1ms
DHCPServer = 192.168.11.1 (PASSED)
Pinging 192.168.11.1 with 32 bytes of data:
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Ping statistics for 192.168.11.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 1ms, Average = 1ms
DNSServerSearchOrder = 192.168.11.1 (PASSED)
Pinging 192.168.11.1 with 32 bytes of data:
Reply from 192.168.11.1: bytes=32 time=2ms TTL=2
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Ping statistics for 192.168.11.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1ms
IPAddress = 192.168.11.5 (FAILED)
Pinging 192.168.11.5 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 192.168.11.5:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
DNS Servers [00000001] Dell TrueMobile 1300 WLAN Mini-PCI Card PASSED
DNSServerSearchOrder = 192.168.11.1 (PASSED)
Pinging 192.168.11.1 with 32 bytes of data:
Reply from 192.168.11.1: bytes=32 time=2ms TTL=2
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Ping statistics for 192.168.11.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1ms
Default Gateways [00000001] Dell TrueMobile 1300 WLAN Mini-PCI Card PASSED
DefaultIPGateway = 192.168.11.1(Same Subnet) (PASSED)
Pinging 192.168.11.1 with 32 bytes of data:
Reply from 192.168.11.1: bytes=32 time=2ms TTL=2
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Ping statistics for 192.168.11.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1ms
DHCP Servers PASSED
[00000001] Dell TrueMobile 1300 WLAN Mini-PCI Card (PASSED)
DHCPServer = 192.168.11.1 (PASSED)
Pinging 192.168.11.1 with 32 bytes of data:
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Ping statistics for 192.168.11.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 1ms, Average = 1ms
IP Address [00000001] Dell TrueMobile 1300 WLAN Mini-PCI Card FAILED
IPAddress = 192.168.11.5 (FAILED)
Pinging 192.168.11.5 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 192.168.11.5:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
WINS Servers [00000001] Dell TrueMobile 1300 WLAN Mini-PCI Card
 
L

Lance

I can't help, but both pop and smtpauth aren't set up to answer pings. I
use them successfully for email all the time and I can't ping them either.

Lance
*****

Obs thought carefully and wrote On 6/20/2004 6:16 AM:
Pinging pop.earthlink.net [207.217.121.221] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Click to expand...
Pinging smtpauth.earthlink.net [207.217.121.150] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Click to expand...
 
G

Guest

I forgot to mention that all of the computers are running XP Pro SP1 (except the 5100 which has all of current Updates).


Obs said:
I have seen many posts reporting this problem but no consistant solution been offered and none have worked for me (eg. turn off firewall, turn on file sharing, manually create Network Places, enable WEP, Restore to prior config, etc).

I have 2 Dell laptops (5100 and 8600) and 2 Dell desktops (4100 and 4300). The 4300 is hardwired to a "g" wireless router. The others are connected via Dell 1300 adaptors.it was time to try again

I have been hesitant to download Critical Updates because of prior problems with them. However, I decided to try again and download everything on the MS update page onto the 5100. That computer immediately dropped of the network and none of the solutions offered on this forum has brought it back. This includes System Restore which had all prior Checkpoints wiped out (I think this happened concurrent with the download too, but can't swear to it).

The 5100 has Internet access but cannot see (nor be seen by) the other computers on the network. When any attempt is made to connect to the network, an error message stating that the network is not accessible and that I don't have permission to use this "resource".

The above is just background. What follows is the results of a Network Diagnostics run on the 5100. Hopefully, this level of detail will allow an MVP or other techie to provide a clear solution that others with this problem will be able to reference in the future.


Internet Service
Default Outlook Express Mail pop.earthlink.net / smtpauth.earthlink.net FAILED
InBoundMailPort = 110
InBoundMailServer = pop.earthlink.net (FAILED)
Pinging pop.earthlink.net [207.217.121.221] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 207.217.121.221:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
Successfully connected to pop.earthlink.net port 110
OutBoundMailPort = 25
OutBoundMailServer = smtpauth.earthlink.net (FAILED)
Pinging smtpauth.earthlink.net [207.217.121.150] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 207.217.121.150:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
Successfully connected to smtpauth.earthlink.net port 25
Internet Explorer Web Proxy Not Configured
Modems and Network Adapters
Modems BCM V.92 56K Modem
Network Adapters [00000001] Dell TrueMobile 1300 WLAN Mini-PCI Card FAILED
DefaultIPGateway = 192.168.11.1(Same Subnet) (PASSED)
Pinging 192.168.11.1 with 32 bytes of data:
Reply from 192.168.11.1: bytes=32 time=3ms TTL=3
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Ping statistics for 192.168.11.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 3ms, Average = 1ms
DHCPServer = 192.168.11.1 (PASSED)
Pinging 192.168.11.1 with 32 bytes of data:
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Ping statistics for 192.168.11.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 1ms, Average = 1ms
DNSServerSearchOrder = 192.168.11.1 (PASSED)
Pinging 192.168.11.1 with 32 bytes of data:
Reply from 192.168.11.1: bytes=32 time=2ms TTL=2
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Ping statistics for 192.168.11.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1ms
IPAddress = 192.168.11.5 (FAILED)
Pinging 192.168.11.5 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 192.168.11.5:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
DNS Servers [00000001] Dell TrueMobile 1300 WLAN Mini-PCI Card PASSED
DNSServerSearchOrder = 192.168.11.1 (PASSED)
Pinging 192.168.11.1 with 32 bytes of data:
Reply from 192.168.11.1: bytes=32 time=2ms TTL=2
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Ping statistics for 192.168.11.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1ms
Default Gateways [00000001] Dell TrueMobile 1300 WLAN Mini-PCI Card PASSED
DefaultIPGateway = 192.168.11.1(Same Subnet) (PASSED)
Pinging 192.168.11.1 with 32 bytes of data:
Reply from 192.168.11.1: bytes=32 time=2ms TTL=2
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Ping statistics for 192.168.11.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 2ms, Average = 1ms
DHCP Servers PASSED
[00000001] Dell TrueMobile 1300 WLAN Mini-PCI Card (PASSED)
DHCPServer = 192.168.11.1 (PASSED)
Pinging 192.168.11.1 with 32 bytes of data:
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Reply from 192.168.11.1: bytes=32 time=1ms TTL=1
Ping statistics for 192.168.11.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 1ms, Maximum = 1ms, Average = 1ms
IP Address [00000001] Dell TrueMobile 1300 WLAN Mini-PCI Card FAILED
IPAddress = 192.168.11.5 (FAILED)
Pinging 192.168.11.5 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Ping statistics for 192.168.11.5:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)
WINS Servers [00000001] Dell TrueMobile 1300 WLAN Mini-PCI Card
Click to expand...
 

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