wireless connection not recogized

[Ben]

Hi
I have recently changed my connection to wireless on my laptop and I can
access the internet through my browser with no problems.
When I try to connect and receive or send my mail, windows mail doesn't
recognize a connection.
In reading the other posts, I see that to fix this problem, it appears that
I should enter my account properties and then connections and leave this
section blank.
However, when I enter into the accounts properties and I select the
connection tab, the widnows mail program freezes and then begins "not
responding"

Any help or ideas for this?

Thanks in advance.

 

[Gary VanderMolen [MVP]]

That symptom means your mail account has been corrupted. Delete
the account, restart Windows Mail, then recreate the account.

 

[Ben]

Thanks,
I actually manahed to find some of your other posts on other forums to help
with this problem.
I have deleted and re-instated the account and I managed to retrieve my
messages but not I cannot send messages.
Any advise for fixing this?

the error message reads as follows:
The connection to the server has failed. Subject 'test', Account:
'mail.mercerconsulting.ca', Server: 'mail.mercerconsulting.ca', Protocol:
SMTP, Port: 25, Secure(SSL): No, Socket Error: 10013, Error Number: 0x800CCC0E

Thanks

 

[Gary VanderMolen [MVP]]

Mercerconsulting is not your ISP. As such, your home ISP will block
your use of any port 25 SMTP server other than their own.
For an explanation of this anti-spamming policy, see
http://www.postcastserver.com/help/Port_25_Blocking.aspx

To send from home, you will have to substitute your home ISP's
SMTP server. If you need help with that, let us know who your
home ISP is.