Winxp pro not shutting down properly

[Guest]

when i try to shhut doen my winxp pro it shows the shut down screen and says windows is now shutting down and it hangs there.. i will see hard drive activity for about 30 seconds after that happens and then nothing, this also happens if i try to restart the computer.. i usually wait about 2 minutes after it says windows is shutting down then manually power off or hard reset. how can i fix this?

 

[roger]

Hi XSD,

when i try to shhut doen my winxp pro it shows the shut down screen and says windows is now shutting down and it hangs there.. i will see hard drive activity for about 30 seconds after that happens and then nothing, this also happens if i try to restart the computer.. i usually wait about 2 minutes after it says windows is shutting down then manually power off or hard reset. how can i fix this?

http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q308029
Resources to Help Troubleshoot Shutdown Problems in Windows XP

Windows XP Shut Down Issues
http://www.kellys-korner-xp.com/win_xp_restart.htm

Troubleshooters for Windows XP Shut Down
http://aumha.org/win5/a/shtdwnxp.htm

Troubleshooting Windows XP Shutdown Issues
http://www.theeldergeek.com/shutdown_issues_in_xp.htm

Good luck