Winsock error?

[Mark Havelka]

After installing and running AntiSpyware (Beta), I am
unable to access the internet. I spoke with my ISP (cable
modem) support personell, who asked me to check the IP
address, which was incoorect. Some kind of default address
that begins with 194? We tried resetting the IP address,
but received some winsock error.
Since then I have forgotten the command which generated the
error. Any assistance would me much apprecated!

I have yet to install SP2

-Mark

 

[plun]

After installing and running AntiSpyware (Beta), I am
unable to access the internet. I spoke with my ISP (cable
modem) support personell, who asked me to check the IP
address, which was incoorect. Some kind of default address
that begins with 194? We tried resetting the IP address,
but received some winsock error.
Since then I have forgotten the command which generated the
error. Any assistance would me much apprecated!

I have yet to install SP2

Hi

From help release notes:

To use Windows to rebuild the LSP configuration data

1. Log on to your computer with an account that is part of
the Administrators group.
2. Open a command prompt window. To do this, click Start,
click Run, type cmd, and click OK.

3. At the command prompt, type netsh Winsock reset and press
ENTER.
4. When the Winsock reset is finished, The command window
shows the following message:
Successfully reset the Winsock Catalog. You must
restart the machine in order to complete the reset.
If you see this message, restart your machine.

If you are not logged in with an administrator group, you
will receive the following error message:
Unable to reset the Winsock Catalog. Access is denied.
If you receive this message, log off of your computer, and
log on with an account that is part of the Administrators
group. Repeat steps 2-4.

5. After you restart your computer, see the KB article at
support.microsoft.com/?scid=kb;en-us;892350 for more
information.

 

[Andre Da Costa]

I am going to give you WinSock fix just for old times sake:
Potential issue with network connectivity and Windows Firewall when removing
some programs that install a layered service provider
Some programs install layered service providers (LSPs) on computers to
gather data on your Web browsing and network activity. When you use Windows
AntiSpyware to help remove these programs, it also removes the LSPs. In some
cases Windows AntiSpyware does not properly restore the LSP configuration
data.



If this happens, you may find that your computer is unable to connect to the
Internet or your network. You may also see an error message stating that
Windows cannot start Windows Firewall service or the Internet Connection
Sharing (ICS) service.



To resolve this problem, you need to use Windows to rebuild the LSP
configuration data. The following steps apply if you are running Microsoft
Windows XP Service Pack 2 (SP2).



To use Windows to rebuild the LSP configuration data

1. Log on to your computer with an account that is part of the
Administrators group.
2. Open a command prompt window. To do this, click Start, click Run, type
cmd, and click OK.

3. At the command prompt, type netsh Winsock reset and press ENTER.
4. When the Winsock reset is finished, The command window shows the
following message:
Successfully reset the Winsock Catalog. You must restart the machine in
order to complete the reset.
If you see this message, restart your machine.

If you are not logged in with an administrator group, you will receive the
following error message:
Unable to reset the Winsock Catalog. Access is denied.
If you receive this message, log off of your computer, and log on with an
account that is part of the Administrators group. Repeat steps 2-4.

5. After you restart your computer, see the KB article at
support.microsoft.com/?scid=kb;en-us;892350 for more information.


In some instances third-party applications can be affected while connecting
to the Internet or network after you follow these steps. If you notice that
third-party applications are not properly accessing the Internet or network,
you should reinstall the application to restore network functionality.


If you are running any other version of Microsoft Windows, see the KB
article at support.microsoft.com/?scid=kb;en-us;892350 for information about
how to resolve this problem.

 

[Bill Sanderson]

Mark - since you are not yet on SP2, easy part of the fixes posted by Plun
and Andre, isn't applicable.

You can read this article and the article it links to, and apply the fix
from that second article:

http://support.microsoft.com/kb/892350

Or, you can use the utility found at this link to make the job simpler:

http://www.iup.edu/house/resnet/winfix.shtm

 

[plun]

Mark - since you are not yet on SP2, easy part of the fixes posted by Plun
and Andre, isn't applicable.

Blind "parrots"..........

 

[Andre Da Costa]

Actually, I'm not just any parrot, I'm a Macaw.

 

[plun]

Actually, I'm not just any parrot, I'm a Macaw.

Aha........

http://www.realmacaw.com/

 

[Menno Hershberger]

netsh Winsock reset

Wasn't that just implemented in SP 2?
He hasn't installed SP 2 yet.
I'd say use LSPFix (http://www.cexx.org/lspfix.htm)

 

[Bill Sanderson]

Correct!