Winmail.exe-entry point not found

S

sloooo

My computer just started having a problem after I installed some new RAM. I
have 2 gigs of Corsiair PC2-6400 RAM, and I just installed 2 gigs of Kingston
PC2-6400 RAM. Now when my screen saver starts, it crash's my computer.
Also, now when I open my windows mail, I get the following error. Header
reads "Winmail.exe-entry point not found". Information block reads "the
procedure entry point destroywin could not be located in the dynamic link
library USER32.dll.

Any idea what could be happening?
 
A

Alex T. ~MVP Windows Shell/User~

I am guessing that you are using a 32 Bit version of Vista. I have seen
this issue many times now with people upgrading their system. The only
resolution that has been found is to re-install Vista. I hope you do know
that 32 Bit Operating Systems can not utilize 4GB of RAM.
 
M

mikeyhsd

1. your memory is from different brands and may not be COMPLETELY compatible.

2. you probably need to do an IN PLACE upgrade of vista to refresh the system .

2. you cannot use the 4gb unless you are running 64 bit version.



(e-mail address removed)



My computer just started having a problem after I installed some new RAM. I
have 2 gigs of Corsiair PC2-6400 RAM, and I just installed 2 gigs of Kingston
PC2-6400 RAM. Now when my screen saver starts, it crash's my computer.
Also, now when I open my windows mail, I get the following error. Header
reads "Winmail.exe-entry point not found". Information block reads "the
procedure entry point destroywin could not be located in the dynamic link
library USER32.dll.

Any idea what could be happening?
 
G

Gene K

Whoa! You just lost me. 32Bit versions of Windows can utilize 4GB of RAM
(that is, you can install that much). The problem is that Windows
automatically reserves a certain amount of the total for use by the paging
file and video purposes (whether needed or not) so that the user (and his
software) never really has access to the total amount physically installed.
The point: IF 4GB are physically installed and properly system recognized
the user (and his software) will have access to about 3.5GB of it when
needed which is a lot more than 2GB physically installed will provide.
Everybody interested in RAM should read these links:
1. http://www.crucial.com/kb/answer.aspx?qid=3743
2. http://www.crucial.com/kb/answer.aspx?qid=4251
3. http://www.crucial.com/kb/answer.aspx?qid=3773
4. http://www.crucial.com/kb/answer.aspx?qid=3692
Secondly, I frankly doubt that another manufacturers RAM is going to exactly
match and be compatible with the original installation.
Gene
 
T

Tim Slattery

Gene K said:
Whoa! You just lost me. 32Bit versions of Windows can utilize 4GB of RAM
(that is, you can install that much).

You can install that much, but it won't all be used. 32-bit operating
systems have a 32-bit (4GB) address space. Some of those addresses
must be used to access video RAM, BIOS, etc. (The paging file does not
figure in here, it's a disk file and accessing it doesn't use these
addresses). See here: http://members.cox.net/slatteryt/RAM.html for a
discussion.
 

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