Winfax requirements

[MdeBlois]

I have a customer who's in the event planning business. As such, they
frequently need to send the same fax to many (50-250) people. I've tried
getting basic information from Symantec about Winfax but can't find anyone
who knows anything about it.

1) Does Winfax still require that there be an analog modem available to send
the faxes? My customer does not have modems any longer since they do
everything via a shared DSL line. In other words, will Winfax create some
sort of Voice over IP telephone connection to send fax messages via the
internet?

2) Will Winfax let my customer send a broadcast fax as I've described? Or
would they be better served by going to something like J2.com where it will
cost 6 or 12 cents per page (no mail merge vs mail merge) to send a fax?
With this latter company, we'd send them our list and the fax and they would
send it. If Winfax will do the same thing via our internet connection, we'd
be foolish to pay the extra fee.

Thanks.

 

[Nina]

Hi there,

you can use the free online support:

1. http://www.symantec.com/techsupp/support_options.html

2. click on start free online support

3. click on: my product is not in the above list ( in case it started
checking you NAV)

4. slect winfax and the version

5. on the next page look for: top support issues and contact and click on
other software issues

6. click on contact and on the next page choose free online support

7. fill in the form and send it of, it will be answered by a Symantec
Technician.

Hope the information is of help.

Regards

Nina

 

[Hal Hostetler [MVP DTS]]

Sending a fax by DSL requires one of two methods:

1. You obtain a DSL line filter suitable for connecting a standard voice
telephone to the DSL line, then connect an analog fax modem to the line
through the line filter. This applies to ALL fax systems, Microsoft Fax,
WinFax and EVERYONE else.

2. You hire an Internet E-faxing service:

http://www.slipstick.com/addins/services/fax.htm#internetfax
Personal Fax Services - Internet Fax
http://www.savetz.com/fax/
FAQ: How can I send a fax from the Internet?

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC NBC-IN
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