D
Derrick Fawsitt
I have been unable to persuade WinFax Pro to attach a word document to
an outgoing fax, either starting from the Word document by choosing
printer, then picking out the WinFax printer or clicking on the button
to draw down an attachment to go with a cover page. I have tried to
re-install WinFax Pro in order to try to fix the problem having first
removed it in "add remove" via the Control Panel. However, when I tried
to re-install it, it said the old version was still there. I cannot see
any more steps I can take to remove the programme in order to re-install
it. I am told I will have to re-install Windows to fix the problem and
even if I was prepared to do that how can I be sure it will not occur
again. My PC technician has already tried to remove WinFax Pro via the
registry and that did not work.
I think it is appalling that when you pay for a piece of software you
cannot get a solution from the manufacturers as appears to be the case
again. I have had to go back to Fax via XP despite paying dearly for my
WinFax Pro.
Can anyone help please.
an outgoing fax, either starting from the Word document by choosing
printer, then picking out the WinFax printer or clicking on the button
to draw down an attachment to go with a cover page. I have tried to
re-install WinFax Pro in order to try to fix the problem having first
removed it in "add remove" via the Control Panel. However, when I tried
to re-install it, it said the old version was still there. I cannot see
any more steps I can take to remove the programme in order to re-install
it. I am told I will have to re-install Windows to fix the problem and
even if I was prepared to do that how can I be sure it will not occur
again. My PC technician has already tried to remove WinFax Pro via the
registry and that did not work.
I think it is appalling that when you pay for a piece of software you
cannot get a solution from the manufacturers as appears to be the case
again. I have had to go back to Fax via XP despite paying dearly for my
WinFax Pro.
Can anyone help please.