Windows XP with SP2 not compatible with secure site

[Guest]

I am a Canadian trademark lawyer and the Canadian Trademarks Office states on
its website that systems using XP with SP2 are not compatible with the
online filing service. In other words, trademark lawyers like myself cannot
file trademark applications online using an XP SP2 system, but must "dumb
down" to SP1, or file by fax. So far I have gotten around this problem by
filing by fax; however, even though I have installed SP2, I have turned off
the Windows firewall (use Norton, instead). Does this mean that I am
effectively running XP as if SP1 had not been installed? In other words, any
thoughts as to whether the compatibility problem with a site such as that of
the Canadian Trademarks Office disappears when the user has the Windows
firewall off in favour of an alternative? I e-mailed the Trademarks Office a
while ago with my questions about system requirements, but got no response.
Cheers.

 

[Carey Frisch [MVP]]

Contact the Canadian Trademarks Office and
tell them to get their act together! They have
had over a year and a half to comply with SP2!

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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:

| I am a Canadian trademark lawyer and the Canadian Trademarks Office states on
| its website that systems using XP with SP2 are not compatible with the
| online filing service. In other words, trademark lawyers like myself cannot
| file trademark applications online using an XP SP2 system, but must "dumb
| down" to SP1, or file by fax. So far I have gotten around this problem by
| filing by fax; however, even though I have installed SP2, I have turned off
| the Windows firewall (use Norton, instead). Does this mean that I am
| effectively running XP as if SP1 had not been installed? In other words, any
| thoughts as to whether the compatibility problem with a site such as that of
| the Canadian Trademarks Office disappears when the user has the Windows
| firewall off in favour of an alternative? I e-mailed the Trademarks Office a
| while ago with my questions about system requirements, but got no response.
| Cheers.

 

[Bert Kinney]

Hi,

Try accessing the site with Firefox or another browser.
http://www.mozilla.com/firefox/

 

[Paddy]

Contact the Canadian Trademarks Office and
tell them to get their act together! They have
had over a year and a half to comply with SP2!

Ummmmmmm. Now Government Departments and instrumentalities of foreign
sovereign nations have to comply with the programming whims and
idiosyncrasies of a commercial company in America????

It's bad enough that American private pharmaceutical manufacturers are
pressuring the Australian Federal Government to relax its strong FTA stand
against the reprehensible and unconscionable practice of patent
evergreening.

Paddy
Australia

 

[Guest]

Thanks Bert, but Firefox is specifically listed by the Canadian Trademarks
Office as a non-compatible browser, likewise Netscape 7.x. You can see the
technical requirements at:
http://strategis.ic.gc.ca/sc_mrksv/cipo/welcome/browser_req-e.html

 

[Bert Kinney]

OK, got you.

First of all I would complain!

Next, you could post this to one of the IE newsgroups and see what they
say.

Workarounds:

If you can setup a old Win98 system use it with IE 6.0 or Netscape 4.7

Download Netscape 4.7x & 4.8
http://browser.netscape.com/ns8/download/archive47x.jsp

Purchase and install MS Virtual PC and install Win98 or the original
version of WinXP or WinXP SP1 with IE 6.0 and use it. This is a very
cool application which will allow an operating system to run within
WindowsXP with all it's features, including internet access and connect
to the local network.

Microsoft Virtual PC 2004
http://www.microsoft.com/windows/virtualpc/default.mspx

 

[Bruce Chambers]

I am a Canadian trademark lawyer and the Canadian Trademarks Office states on
its website that systems using XP with SP2 are not compatible with the
online filing service. In other words, trademark lawyers like myself cannot
file trademark applications online using an XP SP2 system, but must "dumb
down" to SP1, or file by fax. So far I have gotten around this problem by
filing by fax; however, even though I have installed SP2, I have turned off
the Windows firewall (use Norton, instead). Does this mean that I am
effectively running XP as if SP1 had not been installed?

No, it doesn't have that affect, at all. You've only succeeded in
making your PC somewhat less secure.

In other words, any
thoughts as to whether the compatibility problem with a site such as that of
the Canadian Trademarks Office disappears when the user has the Windows
firewall off in favour of an alternative?

You'd have to ask the developer of the specific site about just where
the compatibility problem lies; we'd be speculating. Perhaps the site
relies on pop-ups? If so, it's simple enough to either disable IE6SP2's
pop-up blocker, or to configure it to allow pop-ups from that specific
site. Have you actually tried using IE6SP2 to access the site? If so,
were there any specific errors, other than the vague statement that the
site wasn't compatible? Have you tried using an alternative browser,
such as Firefox?

I e-mailed the Trademarks Office a
while ago with my questions about system requirements, but got no response.

The Trademarks Office isn't likely to know the technical reasons,
actually. Is there a way to contact the developer of the web site, instead?



--

Bruce Chambers

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