Windows XP upgrade and Norton Antivirus

[Guest]

I upgraded Windows ME to Windows XP and didn't uninstall Norton Antivirus
3005 prior to upgrade. When I try to delete Norton Antivirus 2005 or
reinstall it (which should delete the current version and replace it with
itself) I get the error message Error 1606 Could not access network location
":backslash here)Documents and settings(backslash here)All Users(baclslash
here)Desktop
Any suggestions to remove the old Norton and download it again?

 

[Ramesh [MVP]]

Mike,

Visit www.symatec.com/search and look for the NAV uninstaller utility (for your version or NAV). After running the tool, clean-up the Windows Installer information for NAV, if required: http://windowsxp.mvps.org/msiclean.htm

NAV is resource-hungry, but good detection. Most recommend the light-weight and freeware AVG anti-virus from Grisoft.com. See "Tips for using AVG 7.0" from Mike Burgess: http://www.mvps.org/winhelp2002/avg7.htm

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


I upgraded Windows ME to Windows XP and didn't uninstall Norton Antivirus
3005 prior to upgrade. When I try to delete Norton Antivirus 2005 or
reinstall it (which should delete the current version and replace it with
itself) I get the error message Error 1606 Could not access network location
":backslash here)Documents and settings(backslash here)All Users(baclslash
here)Desktop
Any suggestions to remove the old Norton and download it again?

 

[Leongee]

I upgraded Windows ME to Windows XP and didn't uninstall Norton Antivirus
3005 prior to upgrade. When I try to delete Norton Antivirus 2005 or
reinstall it (which should delete the current version and replace it with
itself) I get the error message Error 1606 Could not access network
location
":backslash here)Documents and settings(backslash here)All
Users(baclslash
here)Desktop
Any suggestions to remove the old Norton and download it again?

 

[Guest]

Thank you for the symantec link. on it there is a installer cleanup link that
i used also.