Windows xp SP2 installation failure

[A. Kalyanasundharam]

Windows update site informed me about SP2 for my system
as critical. I requested for its download and
installation. The download was done followed by
installation. It appeared that th installation would be
completed. But, I saw a message 'Access Denied' and it
started rolling back. Uninstallation started and finally
I get a message that SP2 is partially installed and that
the system may not work properly. It rebooted. I have
on ly system windows xp sp1 fully installed. I got from
local dealer the CD also. I tried the installation
procedure after removing SP2 from windows programs from
add remove. It proceeded as above and came to the same
stage of access denied and the unistallation started and
old files that were removed were placed back. It
rebooted. I have norton internet security + antivirus
that is always enabled. I do not have any TV media
card. I have windows media player and some cd writer
software. Could you tell me why this is happening? Is
there any solution or none?

 

[Will Denny]

Hi

Try disabling your AV program for the installation. Having an AV program
enabled during the installation has caused problems.

 

[Carey Frisch [MVP]]

You receive an "Access is denied" error message when you try to install Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?scid=kb;en-us;873148&Product=windowsxpsp2

Troubleshooting SP2 for Windows XP
http://www.michna.com/kb/WxSP2.htm

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/security/protect/default.aspx

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:

| Windows update site informed me about SP2 for my system
| as critical. I requested for its download and
| installation. The download was done followed by
| installation. It appeared that th installation would be
| completed. But, I saw a message 'Access Denied' and it
| started rolling back. Uninstallation started and finally
| I get a message that SP2 is partially installed and that
| the system may not work properly. It rebooted. I have
| on ly system windows xp sp1 fully installed. I got from
| local dealer the CD also. I tried the installation
| procedure after removing SP2 from windows programs from
| add remove. It proceeded as above and came to the same
| stage of access denied and the unistallation started and
| old files that were removed were placed back. It
| rebooted. I have norton internet security + antivirus
| that is always enabled. I do not have any TV media
| card. I have windows media player and some cd writer
| software. Could you tell me why this is happening? Is
| there any solution or none?

 

[G.Beat]

Windows update site informed me about SP2 for my system
as critical. I requested for its download and
installation. The download was done followed by
installation. It appeared that the installation would be
completed. But, I saw a message 'Access Denied' and it
started rolling back. Uninstallation started and finally
I get a message that SP2 is partially installed and that
the system may not work properly. It rebooted. I have
only the Windows XP SP1 operating system fully installed.
I also have the Windows CD from my local dealer.
I tried the installation procedure after removing SP2 (from windows
programs
(Add/Remove Programs). It proceeded as above and came to the same
stage of access denied and the unistallation started and
old files that were removed were placed back. It
rebooted. I have Norton Internet Security + AntiVirus
that is always enabled. I do not have any TV media
card. I have windows media player and some CD writer
software. Could you tell me why this is happening?
Is there any solution or none?

[Microsoft Knowledge Base Article - 873148]
Make sure that the user who is trying to install the service pack is a
member of the Administrators security group.

Are you logged onto your WinXP system as the Administrator, when you are
performing this upgrade?

g. beat