Windows XP professional

[Jo]

I bought a copy from Circuit City in August of this year,
knowing I would want it later. Sent in my rebate request.
Discarded the box not knowing a reason I should keep. Two
weeks ago tried to install only to find I had a defective
CD. Circuit City will not exchange for a good copy
because it has been more than 30 days since purchase.

What recourse do I have?

 

[Crusty \(-: Old B@stard :-\)]

If he discarded the box he probably doesn't have the key anyway (-:

 

[Scott M.]

The CD's will have a unit number on them which MS can use to determine
if/when they were sold.

 

[Bruce Chambers]

Greetings --

Didn't Circuit City explain their return policy for software?

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246


Bruce Chambers

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You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH

 

[T Smith]

Go back to circuit city with your receipt and raise hell. Regardless of
their 30 day policy, if they sold you a bad copy they should be responsible
for it!