Windows XP Pro messing me up driver wise

G

Guest

I finally went and uninstalled Win XP when I got tired of the hangups from
explorer. I thought that it would be less then a three hour downtime from
the uninstall to getting the system back up again. Wrong!!!!! Started on
Sat and still working on in Sunday Night/Monday Morning. The problems were
formitable. The first one was Normalz.dll error on the first re-install.
This error popped up after I called and re-activated windows (long story and
it still has me mad, and now I get to do it again today). After trying to
figure out what the problem was, I re-formatted the drive again and
re-installed. This time went better, though I still have to re-activate
(over the phone again-and if the person don't speak enough english or has any
common intelligence enough to understand, I'll have to speak with the
supervisor AGAIN!) Now Windows won't let me install the proper drivers even
though I used the disks. I'll install the disks and reboot, but windows
seems to have a problem with it. I installed my Verizon Q for use with
activ-sync and used the old drivers, the system would not take it out of the
unknown device area even though I directed windows to the right driver both
on the computer and on the disk. Ditto with updated drivers I downloaded and
failing that re-downloading the updated program with embedded drivers. My
MP3 player, it reads as a Mass storage device no matter what I do. I tried
to also direct it to the right driver, but it goes through the 'found new
device' screens and still won't install the driver (new or otherwise) I
really don't want to use Media player 11 to manage my MP3 player due to the
program is a wate of time and space on my hard drive. Media monkey works
better for it and is less intrusive, but can't use it with my MP3 player if
windows can't pull it's head out of it's ass and use the driver that's needed
(when it's pointed out to it). I don't know whats going on but most of the
devices that need drivers that microsoft doesn't include on it's disk do not
want to load.

The devices that windows don't want to use even if the drivers are pointed
out to them
Motorola Q
Creative Nomad Xtra
Logitech Bluetooth Mouse Keyboard
generic USB enclosure for sata drive
Lite-on dual layer dvd burner (windows lists it a a cd drive-manufacturer
says use windows driver, but it came up right before the re-install)

All these devices worked before the format and re-install and I'm current up
on all the updates.

What the heck is happening?

And now my rant- I've had Windows XP Pro since about a year after it came
out and have re-installed it a total of 5 times (4th and 5th time if you
count this weekend). First time when the Hard drive went bad (three years
ago), second time when I changed motherboards and cpu (just under three years
ago), third time when I upgrade my hard drive, video card, sound card, new
dvd drive, and added more ram (last year), and now the forth-fifth time this
weekend. Why do the people at the re-activation center treat you like your
lying to them. If they checked my Coa number they would see that I'm not
over re-activating it and (I don't know if windows still checks for
configuration changes) it changes configuration only once in a while. The
first problem I had was the lady when she asked why I needed to reactive, I
informed her why and her first response was totallly diffrerent then what I
told her, I corrected her and she gave me back the same response she said
before. What is so hard to understand about re-installing
becouse of an explore.exe problem? She then proceeded to tell me that I
needed to purchase a new disk and COA since I had installed it on a new hard
drive last year even though I had formatted it (the old one) and am using it
as a backup drive. Then I asked to speak to a supervisor, explained to him
what was going on and he got me re-activated. Is it going to be that much of
a problem to re-activate in the future?
 
S

smlunatick

I finally went and uninstalled Win XP when I got tired of the hangups from
explorer. I thought that it would be less then a three hour downtime from
the uninstall to getting the system back up again. Wrong!!!!! Started on
Sat and still working on in Sunday Night/Monday Morning. The problems were
formitable. The first one was Normalz.dll error on the first re-install.
This error popped up after I called and re-activated windows (long story and
it still has me mad, and now I get to do it again today). After trying to
figure out what the problem was, I re-formatted the drive again and
re-installed. This time went better, though I still have to re-activate
(over the phone again-and if the person don't speak enough english or has any
common intelligence enough to understand, I'll have to speak with the
supervisor AGAIN!) Now Windows won't let me install the proper drivers even
though I used the disks. I'll install the disks and reboot, but windows
seems to have a problem with it. I installed my Verizon Q for use with
activ-sync and used the old drivers, the system would not take it out of the
unknown device area even though I directed windows to the right driver both
on the computer and on the disk. Ditto with updated drivers I downloaded and
failing that re-downloading the updated program with embedded drivers. My
MP3 player, it reads as a Mass storage device no matter what I do. I tried
to also direct it to the right driver, but it goes through the 'found new
device' screens and still won't install the driver (new or otherwise) I
really don't want to use Media player 11 to manage my MP3 player due to the
program is a wate of time and space on my hard drive. Media monkey works
better for it and is less intrusive, but can't use it with my MP3 player if
windows can't pull it's head out of it's ass and use the driver that's needed
(when it's pointed out to it). I don't know whats going on but most of the
devices that need drivers that microsoft doesn't include on it's disk do not
want to load.

The devices that windows don't want to use even if the drivers are pointed
out to them
Motorola Q
Creative Nomad Xtra
Logitech Bluetooth Mouse Keyboard
generic USB enclosure for sata drive
Lite-on dual layer dvd burner (windows lists it a a cd drive-manufacturer
says use windows driver, but it came up right before the re-install)

All these devices worked before the format and re-install and I'm current up
on all the updates.

What the heck is happening?

And now my rant- I've had Windows XP Pro since about a year after it came
out and have re-installed it a total of 5 times (4th and 5th time if you
count this weekend). First time when the Hard drive went bad (three years
ago), second time when I changed motherboards and cpu (just under three years
ago), third time when I upgrade my hard drive, video card, sound card, new
dvd drive, and added more ram (last year), and now the forth-fifth time this
weekend. Why do the people at the re-activation center treat you like your
lying to them. If they checked my Coa number they would see that I'm not
over re-activating it and (I don't know if windows still checks for
configuration changes) it changes configuration only once in a while. The
first problem I had was the lady when she asked why I needed to reactive, I
informed her why and her first response was totallly diffrerent then what I
told her, I corrected her and she gave me back the same response she said
before. What is so hard to understand about re-installing
becouse of an explore.exe problem? She then proceeded to tell me that I
needed to purchase a new disk and COA since I had installed it on a new hard
drive last year even though I had formatted it (the old one) and am using it
as a backup drive. Then I asked to speak to a supervisor, explained to him
what was going on and he got me re-activated. Is it going to be that much of
a problem to re-activate in the future?

It looks like one important driver set is not being installed:
motherbaord chipset drviers. These usually "tell" Windows how to
correctly access the "enhanced" devices like IDE ports, USB ports and
how to control the IRQs.

As for the COA snafu, you must understand that MS has three types of
COAs:

1) OEM -- Usually allows only one install and can not be tramsferred
to different hardware (motherboard mainly.) Support is to be provided
directly by place of purchase.
2) Retail -- Sold as a kit on store shelves -- Microsoft is the main
support company. Can be transferred to different hardware or sold to
a different person.
3) Volume License -- Corporate businesses style license -- Sold
usually in large numbers greater the 5 and may/may not need product
activation. Not for normal home users. (Not for XP Home)

Do you know which version of XP you have (Retail or OEM?)
 
G

Guest

If I remember right, it was a first flight XP pro. I bought a computer with
Win 2000 on it from Best buy and bought the disk at the same time and
installed it without even registering the 2000. When I installed this
weekend, I installed the disk, then installed the service packs, then
installed or upgraded the drivers. Even after all the work I put into it,
the 4 items will not go in. And I know the usb drives are in correctly due
to the fact that I managed to get the digital camera, printer, and scanner to
install. It was fight but they finally got in there, The drivers for the
video card, sound card, and card reader went in, but they were a fight also.
Windows just didn't want to give up on the generic install drivers on
anything. The motherboard drivers are all installed or should be. I
downloaded the drivers before the re-install and copied them to diskette and
the bios is the most current, i.e. the newest one I was using (last one made
for the board),

Sorry about the rant on my first post, but I have never had as much trouble
installing windows on mine or anyone else's system until this weekend. And
it's not even fully up yet.

:
 
S

smlunatick

If I remember right, it was a first flight XP pro. I bought a computer with
Win 2000 on it from Best buy and bought the disk at the same time and
installed it without even registering the 2000. When I installed this
weekend, I installed the disk, then installed the service packs, then
installed or upgraded the drivers. Even after all the work I put into it,
the 4 items will not go in. And I know the usb drives are in correctly due
to the fact that I managed to get the digital camera, printer, and scanner to
install. It was fight but they finally got in there, The drivers for the
video card, sound card, and card reader went in, but they were a fight also.
Windows just didn't want to give up on the generic install drivers on
anything. The motherboard drivers are all installed or should be. I
downloaded the drivers before the re-install and copied them to diskette and
the bios is the most current, i.e. the newest one I was using (last one made
for the board),

Sorry about the rant on my first post, but I have never had as much trouble
installing windows on mine or anyone else's system until this weekend. And
it's not even fully up yet.








- Show quoted text -

The motherboard drivers "usually" do not fit onto a diskette. As for
your XP CD, what type (OEM or retail?) (What colour is the XP COA
sticker?)

Is the XP CD kit an "upgrade" or "full" kit?

BTW: The most "accepted" method of installing XP is: install from
CD, install drivers (especially motherboard drivers) then install
Service Pack 2. You can look at "slipstreaming" Service Pack 2 into
the XP install CD and create a newer install XP that has SP2 already
installed. I have used AutoStreamer to create my XP install CD with
SP2 already installed. Look at "nlite" is you also want to have all
remaining updates also "patched" into the XP install CD.
 

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