Windows XP keep restarting event ID 7000

[Guest]

I have this problem for a few months. My windows keep restarting. Below is the info that I got from the event viewer regarding the error

Event Type: Erro
Event Source: Service Control Manage
Event Category: Non
Event ID: 700
Date: 6/8/200
Time: 6:26:23 P
Description
The mrtRate service failed to start due to the following error:
The system cannot find the file specified.

What should I do to fix this problem

Thanks a lot for your help

 

[Rick \Nutcase\ Rogers]

Hi,

Start/run msconfig, go to the services tab. See if mrtrate is referenced
there, if so uncheck it. Then go to the startup tab, disable anything that
loads a Quicken product. Click apply/ok and reboot. You can still use the
software, it doesn't need to load at boot.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Windows
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

I have this problem for a few months. My windows keep restarting. Below is

the info that I got from the event viewer regarding the error:

 

[Guest]

I do not see mrtrate on the services tab.
My question is how do I know which startup item loads the quicken product on the startup tab since it looks like there is no quicken as the startup item.

Below is the startup item that I have on the startup tab:
TFNF5
TFncKy
TouchEd
TPWRTRAY
EZSP_PX
pinger
ccApp
msmsgs
ctfmon
ypager
RAMASST

Thanks alot

 

[Rick \Nutcase\ Rogers]

Hi Ting,

Start/run msinfo32, expand hte software environment and click on the startup
programs. Click edit/select all/edit/copy. Open a reply to this post, click
in the message text area. Hit ctrl+v to paste the contents and send for
examination.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Windows
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone

I do not see mrtrate on the services tab.
My question is how do I know which startup item loads the quicken product

on the startup tab since it looks like there is no quicken as the startup
item.

 

[Guest]

Hi Rick, below is the info that you asked:
000StTHK 000stthk.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
00THotkey c:\windows\system32\00thotkey.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Apoint c:\program files\apoint2k\apoint.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
LtMoh c:\program files\ltmoh\ltmoh.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
MSMSGS "c:\program files\messenger\msmsgs.exe" /background TING\Ting HKU\S-1-5-21-2460877278-2319130769-3629106722-1005\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Pinger c:\toshiba\ivp\ism\pinger.exe /run All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
PmProxy c:\program files\analog devices\soundmax\pmproxy.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
RAMASST c:\windows\system32\ramasst.exe All Users Common Startup
TFNF5 tfnf5.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
TFncKy tfncky.exe /type 28 All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
TouchED c:\program files\toshiba\touched\touched.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Tpwrtray tpwrtray.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Yahoo! Pager c:\program files\yahoo!\messenger\ypager.exe -quiet TING\Ting HKU\S-1-5-21-2460877278-2319130769-3629106722-1005\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ccApp "c:\program files\common files\symantec shared\ccapp.exe" All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
ctfmon.exe c:\windows\system32\ctfmon.exe TING\Ting HKU\S-1-5-21-2460877278-2319130769-3629106722-1005\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
desktop desktop.ini NT AUTHORITY\SYSTEM Startup
desktop desktop.ini TING\Ting Startup
desktop desktop.ini .DEFAULT Startup
desktop desktop.ini All Users Common Startup
ezShieldProtector for Px c:\windows\system32\ezsp_px.exe All Users HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Thanks.

 

[Rick \Nutcase\ Rogers]

Hi,

It's not listed, so it must be one of the services - possibly listed as
intuit or mrtmngr. Found this here, it may help:

From:
http://www.answersthatwork.com/Tasklist_pages/tasklist_m.htm

Recommendation :
Disable from within Quicken/QuickBooks - choose the "Edit \ Options \
Internet Options" menu option. Press Alt+Shift+4. Click "Yes" on the
window asking you if you want to disable the Quicken Background Download
Manager. Click OK. Close Quicken. Restart your PC.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Windows
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone