Windows XP Home upgrade system won't boot to safe mode

[Guest]

Can I do a install repair using the Windows XP upgrade CD I have, or do I
have to have the old Windows 98 cd also? Computer will boot and works, but
will not boot to safe mode and sometimes get error when trying to boot
normal. When I run the program AdAware from (Lavasoft) it quits responding
during scan each time it gets to C:\Driver Cashe\i386. I want to try to scan
in safe mode.
Thanks, Foz

 

[Rock]

Can I do a install repair using the Windows XP upgrade CD I have, or do I
have to have the old Windows 98 cd also? Computer will boot and works, but
will not boot to safe mode and sometimes get error when trying to boot
normal. When I run the program AdAware from (Lavasoft) it quits responding
during scan each time it gets to C:\Driver Cashe\i386. I want to try to
scan
in safe mode.

If the same, retail version of XP is the installed as the version on the
upgrade CD, ie Home or Pro, then yes you can do a repair install from an XP
Upgrade CD.

This could be a malware issue too. Here are some links for dealing with
malware. Make sure the computer is clean before you try the repair install.

Malware Removal
http://www.elephantboycomputers.com/page2.html#Removing_Malware

THE PARASITE FIGHT
Finding, Removing & Protecting Yourself From Scumware
http://aumha.org/a/parasite.htm

Richard Harper’s Guide to Cleaning Pests
http://rgharper.mvps.org/cleanit.htm

 

[Guest]

Thanks for your assistance, I did the repair and it seems to have worked ok.
I think I had all the malware stuff off before the repair, using Kaspersky
antivirus, Ad-Aware and Spybot Search and Destroy.
Thanks for your help, Foz

 

[Rock]

Great, glad it's working now and thanks for posting back.