A
AuthorizedUserPF
Good morning;
I am having a problem wth one of my hard drives. I am running windows XP pro
with sp2 and two hard drives. First is ide master ata with xp sp1
The second is Sata master with xp sp2. The Sata is the primary drive I use
mostly. When I open the windows sata, it takes me directly to the screen
where you have the options to boot in safe mode, last known good config, or
normally. Choosing any one of these except for last known good config,
reboots me to the same place. When I choose last known good config, I
receive message that c:\windows\sys32\drivers\ntfs.sys file is either
missing or corrupted, and to use restore from the windows cd. I checked and
ntfs.sys is there. I tried the restore from the cd, but it does not restore.
It only takes me into the drive, which is now recognized as G drive.
I am leary of doing an auto restore because I had problems with two previous
laptop drives using this method. Since I have sp2, and the windows cd
original version without sp2, it seems to hange up.
Do I have a virus and is there a patch, or do I have no alternative but to
do a clean install.
Part 2
I can still get to the drive when I boot into my ide ata drive, but
documents and setting access is denied. I need to salvage 8 mb of files from
the sata drives documents and settings before I attempt a clean install.
Any suggestions, preferrably on 1. If I have know solution on 1 then part 2
suggestions would be most helpful. I do recall at work a couple of months
ago, we encountered a virus which continued to reboot windows. There was a
fix for this but I can't remnember what it was , or where to find it.
Regards
Phil
I am having a problem wth one of my hard drives. I am running windows XP pro
with sp2 and two hard drives. First is ide master ata with xp sp1
The second is Sata master with xp sp2. The Sata is the primary drive I use
mostly. When I open the windows sata, it takes me directly to the screen
where you have the options to boot in safe mode, last known good config, or
normally. Choosing any one of these except for last known good config,
reboots me to the same place. When I choose last known good config, I
receive message that c:\windows\sys32\drivers\ntfs.sys file is either
missing or corrupted, and to use restore from the windows cd. I checked and
ntfs.sys is there. I tried the restore from the cd, but it does not restore.
It only takes me into the drive, which is now recognized as G drive.
I am leary of doing an auto restore because I had problems with two previous
laptop drives using this method. Since I have sp2, and the windows cd
original version without sp2, it seems to hange up.
Do I have a virus and is there a patch, or do I have no alternative but to
do a clean install.
Part 2
I can still get to the drive when I boot into my ide ata drive, but
documents and setting access is denied. I need to salvage 8 mb of files from
the sata drives documents and settings before I attempt a clean install.
Any suggestions, preferrably on 1. If I have know solution on 1 then part 2
suggestions would be most helpful. I do recall at work a couple of months
ago, we encountered a virus which continued to reboot windows. There was a
fix for this but I can't remnember what it was , or where to find it.
Regards
Phil