Windows would not start

[Guest]

Hello Guys,

Please Kindly help. Two days ago I downloaded an upgrade of EasyCD creator,
it prompts me for reboot and I click yes, and my computer never starts since
then.
I have tried to open windows with Safe Mode and the other options, I even
try f8 and all the options there nothing happens, the only thing I see is
"Sorry for the inconvinience, a recently installed program may have caused
this."

Please kindly help me, this computer has OEM Windows XP (Home Edition) and I
have no restore CD.

Thanks Very Much.

 

[Rock]

Hello Guys,

Please Kindly help. Two days ago I downloaded an upgrade of EasyCD creator,
it prompts me for reboot and I click yes, and my computer never starts since
then.
I have tried to open windows with Safe Mode and the other options, I even
try f8 and all the options there nothing happens, the only thing I see is
"Sorry for the inconvinience, a recently installed program may have caused
this."

Please kindly help me, this computer has OEM Windows XP (Home Edition) and I
have no restore CD.

Thanks Very Much.

First issue, do you have a backup of important data from that drive? If
not do that first. Install the drive in another XP or win2k computer
and copy the important data.

Since you cannot get into last known good configuration or safe mode
with command prompt ( I assume you tried those too), then the only two
options are a repair install or a clean install. You state there is no
restore CD. Did you buy this computer new from a vendor? They are
required to give you one of three means of restoring the system:

XP Installation CD
Recovery CD
Hidden partition on the hard drive.

If you don't have either of the first two contact the computer vendor or
check the manual to see about the hidden partition and how to recover.
Generally this will install the system as it was when it left the
factory. You will loose all data and added programs.

If the version of XP is a standard OEM version and not a vendor's OEM,
borrow someone else's XP Home OEM and use that to do a repair install
with your CD key. http://michaelstevenstech.com/XPrepairinstall.htm

If a repair install doesn't work then it's clean install. Again you can
use someone else's XP Home OEM CD with your product key:
http://michaelstevenstech.com/cleanxpinstall.html