Windows Vista Product key.

[Guest]

I bought my ACER laptop in febuary and it had windows vista home premium
pre-installed. I think i used the disk that came with it to re-install vista
a few times since then. Now i got my internet connection for my laptop and
when i try to activate Windows Vista it says that the key is invalid. I trid
using the Automated phone system which stated that my product key was already
in use on another computer. I went back to the store that i bought it from
and they told me to phone/email Microsoft, i have decided to E-mail since i
find it hard to communicate my problem over verbally. When i insert my
Product ID into the the email pre registration thing it says it is not
following the format, which it clearly is. I can't contact them by email so i
came here. Any solutions to any of my problems?

 

[ray]

I bought my ACER laptop in febuary and it had windows vista home premium
pre-installed. I think i used the disk that came with it to re-install vista
a few times since then. Now i got my internet connection for my laptop and
when i try to activate Windows Vista it says that the key is invalid. I trid
using the Automated phone system which stated that my product key was already
in use on another computer. I went back to the store that i bought it from
and they told me to phone/email Microsoft, i have decided to E-mail since i
find it hard to communicate my problem over verbally. When i insert my
Product ID into the the email pre registration thing it says it is not
following the format, which it clearly is. I can't contact them by email so i
came here. Any solutions to any of my problems?

Install Linux?

 

[Guest]

I bought my ACER laptop in febuary and it had windows vista home premium
pre-installed. I think i used the disk that came with it to re-install vista
a few times since then. Now i got my internet connection for my laptop and
when i try to activate Windows Vista it says that the key is invalid. I trid
using the Automated phone system which stated that my product key was already
in use on another computer. I went back to the store that i bought it from
and they told me to phone/email Microsoft, i have decided to E-mail since i
find it hard to communicate my problem over verbally. When i insert my
Product ID into the the email pre registration thing it says it is not
following the format, which it clearly is. I can't contact them by email so i
came here. Any solutions to any of my problems?

Should i just phone then?

 

[Mr. I.M. Puss]

I bought my ACER laptop in febuary and it had windows vista home premium
pre-installed. I think i used the disk that came with it to re-install vista
a few times since then. Now i got my internet connection for my laptop and
when i try to activate Windows Vista it says that the key is invalid. I trid
using the Automated phone system which stated that my product key was already
in use on another computer. I went back to the store that i bought it from
and they told me to phone/email Microsoft, i have decided to E-mail since i
find it hard to communicate my problem over verbally. When i insert my
Product ID into the the email pre registration thing it says it is not
following the format, which it clearly is. I can't contact them by email so i
came here. Any solutions to any of my problems?

Call Microsoft and have your soul ready for an even exchange.

 

[JoAnn Paules]

If Vista came with that laptop, Microsoft cannot help you. You must go back
to the computer manufacturer.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

 

[Guest]

I got told by acer to go to the shop of purchase and they told me to contact
microsoft. It is
there key.

If Vista came with that laptop, Microsoft cannot help you. You must go back
to the computer manufacturer.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

Should i just phone then?

 

[JoAnn Paules]

If you have an OEM license, Microsoft cannot help you. I would suggest
returning the equipment.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I got told by acer to go to the shop of purchase and they told me to
contact
microsoft. It is
there key.

If Vista came with that laptop, Microsoft cannot help you. You must go
back
to the computer manufacturer.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

:

I bought my ACER laptop in febuary and it had windows vista home
premium
pre-installed. I think i used the disk that came with it to re-install
vista
a few times since then. Now i got my internet connection for my laptop
and
when i try to activate Windows Vista it says that the key is invalid.
I
trid
using the Automated phone system which stated that my product key was
already
in use on another computer. I went back to the store that i bought it
from
and they told me to phone/email Microsoft, i have decided to E-mail
since
i
find it hard to communicate my problem over verbally. When i insert my
Product ID into the the email pre registration thing it says it is not
following the format, which it clearly is. I can't contact them by
email
so i
came here. Any solutions to any of my problems?


Should i just phone then?

 

[John Barnett MVP]

Acer supplied your laptop with an OEM copy of Vista. OEM copies do not have
any Microsoft support. The only support available is from Acer themselves.
It is 'their' responsibility. Obviously you purchased the laptop from a
store rather than directly from Acer, therefore it is up to the store to
sort the problem out. The store should contact Acer to find out what they
should do.

--
John Barnett MVP
Associate Expert
Windows - Shell/User

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..

 

[Mike Hall - MS MVP]

The advice given by JoAnn is good, but do not call them first.. go to the
store, explain the problem and get them to activate the software for you..

I got told by acer to go to the shop of purchase and they told me to
contact
microsoft. It is
there key.

If Vista came with that laptop, Microsoft cannot help you. You must go
back
to the computer manufacturer.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

:

I bought my ACER laptop in febuary and it had windows vista home
premium
pre-installed. I think i used the disk that came with it to re-install
vista
a few times since then. Now i got my internet connection for my laptop
and
when i try to activate Windows Vista it says that the key is invalid.
I
trid
using the Automated phone system which stated that my product key was
already
in use on another computer. I went back to the store that i bought it
from
and they told me to phone/email Microsoft, i have decided to E-mail
since
i
find it hard to communicate my problem over verbally. When i insert my
Product ID into the the email pre registration thing it says it is not
following the format, which it clearly is. I can't contact them by
email
so i
came here. Any solutions to any of my problems?


Should i just phone then?

--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/

 

[NoStop]

I bought my ACER laptop in febuary and it had windows vista home premium
pre-installed. I think i used the disk that came with it to re-install
vista a few times since then. Now i got my internet connection for my
laptop and when i try to activate Windows Vista it says that the key is
invalid. I trid using the Automated phone system which stated that my
product key was already in use on another computer. I went back to the
store that i bought it from and they told me to phone/email Microsoft, i
have decided to E-mail since i find it hard to communicate my problem over
verbally. When i insert my Product ID into the the email pre registration
thing it says it is not following the format, which it clearly is. I can't
contact them by email so i came here. Any solutions to any of my problems?

Your best long term solution is to go and download a free ISO of Ubuntu and
install that. Then you can kiss goodbye this activation bullshit from
MickeyMouse and start using a real operating system that is stable, secure
and free of DRM and other bozo ideas that MickeyMouse dreams up.

Cheers.

--
The "Wow" starts now.

Windows is not a virus! Viruses are small, efficient and built to get a job
done. Windows on the other hand ...

 

[Guest]

Should i just phone then?

DUH
Yes

 

[JoAnn Paules]

That's a great idea - because that way when they can't do it, you can demand
your money back...and buy a computer elsewhere.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

The advice given by JoAnn is good, but do not call them first.. go to the
store, explain the problem and get them to activate the software for you..

I got told by acer to go to the shop of purchase and they told me to
contact
microsoft. It is
there key.

If Vista came with that laptop, Microsoft cannot help you. You must go
back
to the computer manufacturer.

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




:

I bought my ACER laptop in febuary and it had windows vista home
premium
pre-installed. I think i used the disk that came with it to
re-install
vista
a few times since then. Now i got my internet connection for my
laptop
and
when i try to activate Windows Vista it says that the key is invalid.
I
trid
using the Automated phone system which stated that my product key was
already
in use on another computer. I went back to the store that i bought it
from
and they told me to phone/email Microsoft, i have decided to E-mail
since
i
find it hard to communicate my problem over verbally. When i insert
my
Product ID into the the email pre registration thing it says it is
not
following the format, which it clearly is. I can't contact them by
email
so i
came here. Any solutions to any of my problems?


Should i just phone then?

--


Mike Hall
MS MVP Windows Shell/User
http://msmvps.com/blogs/mikehall/