Windows vista freezes when shuting down

[Guest]

When ever i press the shutdown button not the sleep button after a bit it
goes into logging off.. i thought it would turn it self off the first time i
did that .. when i went to sleep but then when i woke up like 10 hours after
i did it.. it was still on there logging off.. i just clean installed it with
windows vista installed 3 things i cant live with out .. world of warcraft
steam with most of the games and avasta.... becouse norton was not working ..
i tryed it but they said i needed to upgrade.. but anyways .. what do i do
instead of holding the power button down 4 secconds for a force shutoff?

 

[Rock]

When ever i press the shutdown button not the sleep button after a bit it
goes into logging off.. i thought it would turn it self off the first time
i
did that .. when i went to sleep but then when i woke up like 10 hours
after
i did it.. it was still on there logging off.. i just clean installed it
with
windows vista installed 3 things i cant live with out .. world of warcraft
steam with most of the games and avasta.... becouse norton was not working
..
i tryed it but they said i needed to upgrade.. but anyways .. what do i do
instead of holding the power button down 4 secconds for a force shutoff?

See this shutdown troubleshooter. It's for XP but the principles are the
same.
http://aumha.org/win5/a/shtdwnxp.htm

Clean Boot Troubleshooting:

How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560

How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/?id=316434

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353