Windows Updates

[Martin Racette]

Hi,

For the past week or so, Windows Updates list some updates, but when I click
INSTALL, it then state PREPARING TO INSTALL, and after a few minutes it just
gives me an error that SOME UPDATE WERE NOT INSTALLED, and it is all the
updates that are not installed

When it is for Defender I can always go downloaded them manually, but the
others I can not because I do not know how to find them, so I would like to
know how to fix this

the error is WindowsUpdate_80246008

 

[Donald]

Hi there,

You must be logged on as an administrator to perform these steps. If you
receive Windows Update error 80246008 while downloading updates, you might
need to change the Background Intelligent Transfer Service (BITS) or Windows
Event Log service settings, and then restart each service. Here I got a link
for you about that error code. There is a link on that page for you to
contact windows update support team by email.

http://windowshelp.microsoft.com/Windows/en-US/help/5f3f02f4-69bc-47a5-9e40-8c9b86ffb2fd1033.mspx

If the issue persists and the BITS does not work normally, you may try the
BITS repair tool which is available by the links on the following page.

http://www.microsoft.com/communitie...deff&mid=307d21a2-eb9a-4859-b139-78997305deff

Good luck.

 

[Peter Foldes]

You may receive an error message that contains the "0x8DDD0018" code or the
"0x80246008" code when you try to download updates from the Microsoft
Windows Update Web site or from the Microsoft Update Web site
http://support.microsoft.com/kb/910337

You receive an error message when you try to download updates from the
Windows Update Web site or from the Microsoft Update Web site, or when you
try to start the Background Intelligent Transfer Service
http://support.microsoft.com/kb/916251

You receive a "The necessary services are disabled or unavailable" error
message when you connect to the Microsoft Windows Update Web site or to the
Microsoft Update Web site
http://support.microsoft.com/kb/883822
The necessary services are disabled or unavailable. Error 0x80246007
The necessary services are disabled or unavailable. Error 0x80246008

Error message when you search for available updates on the Windows Update
Web site or on the Microsoft Update Web site: "0x80246008"
http://support.microsoft.com/kb/956706

Windows Update error 80246008
http://windowshelp.microsoft.com/Windows/en-US/Help/5f3f02f4-69bc-47a5-9e40-8c9b86ffb2fd1033.mspx

An update is available to fix a Background Intelligent Transfer Service
(BITS) crash on a Windows Vista-based computer
http://support.microsoft.com/kb/940520

 

[Martin Racette]

I found out that the BITS is not working at all, when I try to start it, the
status bar does not even get to 20% and the whole start stop. I have tried
what you suggested below the repair tool for the BITS, but I get a message
telling me that the BITS does not nedd any repair at this time

 

[Martin Racette]

I found out that the BITS is not working at all, when I try to start it, the
status bar does not even get to 20% and the whole start stop. I have tried
what you suggested below the repair tool for the BITS, but I get a message
telling me that the BITS does not nedd any repair at this time

 

[Peter Foldes]

Martin

Did you try all the other possibilities that I posted aside from the bits fix ?

 

[Martin Racette]

Yes I did, but when I attemp to @regsvr32 %windir%\system32\qmgrprxy.dll@ I
get an error message:

@The module "C:\windows\system32\qmgr.dll" was loaded but the entry-point
DllRegisterServer was not found Make sure that
"C:\windows\system32\qmgr.dll" is a valid DLL or OCX file and then try again

 

[Peter Foldes]

Martin

Can you check if you have the following files and in the following locations. Use
the Windows search feature

qmgr.dll in C:\Windows\System32
qmgr.dll in C:\Windows\System32\bits

 

[Peter Foldes]

crossposted as a convenience to the Windows Update newsgroup

 

[Peter Foldes]

A tu un Quebecoise par chance ??

 

[PA Bear [MS MVP]]

Courtesy of an archived post by MVP TauArian:

<QP>
You receive a "The necessary services are disabled or unavailable" error
message when you connect to the Microsoft Windows Update Web site or to the
Microsoft Update Web site
http://support.microsoft.com/kb/883822
The necessary services are disabled or unavailable. Error 0x80246007
The necessary services are disabled or unavailable. Error 0x80246008

Error message when you search for available updates on the Windows Update
Web site or on the Microsoft Update Web site: "0x80246008"
http://support.microsoft.com/kb/956706

Windows Update error 80246008
http://windowshelp.microsoft.com/Windows/en-US/Help/5f3f02f4-69bc-47a5-9e40-8c9b86ffb2fd1033.mspx

An update is available to fix a Background Intelligent Transfer Service
(BITS) crash on a Windows Vista-based computer
http://support.microsoft.com/kb/940520
</QP>
Source:
http://groups.google.com/group/microsoft.public.windowsupdate/msg/d19be33855592cd1

The above notwithstanding, there is also a very good chance that you are
seeing the effects of a hijackware infection!

NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection' scan
(only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://www.dslreports.com/forum/cleanup, http://aumha.net/viewforum.php?f=30
or other appropriate forums.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.

 

[Martin Racette]

I do have the c:\windows\system32\qmgr.dll
But I do not have the c:\windows\system32\bits directory

BTW I am using Vista 64 Ultimate, just in case that does matter

 

[Martin Racette]

I had already done all of those step, but the problem persist, and the
repair tool for BITS tells me that BITS does not need any repair at this
time

Courtesy of an archived post by MVP TauArian:

<QP>
You receive a "The necessary services are disabled or unavailable" error
message when you connect to the Microsoft Windows Update Web site or to
the
Microsoft Update Web site
http://support.microsoft.com/kb/883822
The necessary services are disabled or unavailable. Error 0x80246007
The necessary services are disabled or unavailable. Error 0x80246008

Error message when you search for available updates on the Windows Update
Web site or on the Microsoft Update Web site: "0x80246008"
http://support.microsoft.com/kb/956706

Windows Update error 80246008
http://windowshelp.microsoft.com/Windows/en-US/Help/5f3f02f4-69bc-47a5-9e40-8c9b86ffb2fd1033.mspx

An update is available to fix a Background Intelligent Transfer Service
(BITS) crash on a Windows Vista-based computer
http://support.microsoft.com/kb/940520
</QP>
Source:
http://groups.google.com/group/microsoft.public.windowsupdate/msg/d19be33855592cd1

The above notwithstanding, there is also a very good chance that you are
seeing the effects of a hijackware infection!

NB: If you had no anti-virus application installed or the subscription had
expired *when the machine first got infected* and/or your subscription has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection'
scan (only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://www.dslreports.com/forum/cleanup,
http://aumha.net/viewforum.php?f=30 or other appropriate forums.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY
in the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.

 

[Martin Racette]

I am French-Canadian but I am not quebecois

A tu un Quebecoise par chance ??

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

 

[PA Bear [MS MVP]]

Now see the rest of my previous reply.

I had already done all of those step, but the problem persist, and the
repair tool for BITS tells me that BITS does not need any repair at this
time

Courtesy of an archived post by MVP TauArian:

<QP>
You receive a "The necessary services are disabled or unavailable" error
message when you connect to the Microsoft Windows Update Web site or to
the
Microsoft Update Web site
http://support.microsoft.com/kb/883822
The necessary services are disabled or unavailable. Error 0x80246007
The necessary services are disabled or unavailable. Error 0x80246008

Error message when you search for available updates on the Windows Update
Web site or on the Microsoft Update Web site: "0x80246008"
http://support.microsoft.com/kb/956706

Windows Update error 80246008
http://windowshelp.microsoft.com/Windows/en-US/Help/5f3f02f4-69bc-47a5-9e40-8c9b86ffb2fd1033.mspx

An update is available to fix a Background Intelligent Transfer Service
(BITS) crash on a Windows Vista-based computer
http://support.microsoft.com/kb/940520
</QP>
Source:
http://groups.google.com/group/microsoft.public.windowsupdate/msg/d19be33855592cd1

The above notwithstanding, there is also a very good chance that you are
seeing the effects of a hijackware infection!

NB: If you had no anti-virus application installed or the subscription
had
expired *when the machine first got infected* and/or your subscription
has
since expired and/or the machine's not been kept fully-patched at Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection'
scan (only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://www.dslreports.com/forum/cleanup,
http://aumha.net/viewforum.php?f=30 or other appropriate forums.**

If these procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY
in the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated
with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

:
For the past week or so, Windows Updates list some updates, but when I
click INSTALL, it then state PREPARING TO INSTALL, and after a few
minutes
it just gives me an error that SOME UPDATE WERE NOT INSTALLED, and it
is
all the updates that are not installed

When it is for Defender I can always go downloaded them manually, but
the
others I can not because I do not know how to find them, so I would
like
to know how to fix this

the error is WindowsUpdate_80246008

--
Thank You in Advance
Merci a l'avance

Martin

 

[Martin Racette]

Yes I did ran the Microsoft Malware removal tool, and my Antivirus is
updated daily, and I even did a full scan with Spybot and Defender and
nothing shows up, they all tell me that everything is running normally.

The only thing that I could see that is not running is the BITS, which trys
to start and get to about 20% of the status bar when I try to start it and
it then stop

Now see the rest of my previous reply.

I had already done all of those step, but the problem persist, and the
repair tool for BITS tells me that BITS does not need any repair at this
time

Courtesy of an archived post by MVP TauArian:

<QP>
You receive a "The necessary services are disabled or unavailable" error
message when you connect to the Microsoft Windows Update Web site or to
the
Microsoft Update Web site
http://support.microsoft.com/kb/883822
The necessary services are disabled or unavailable. Error 0x80246007
The necessary services are disabled or unavailable. Error 0x80246008

Error message when you search for available updates on the Windows
Update
Web site or on the Microsoft Update Web site: "0x80246008"
http://support.microsoft.com/kb/956706

Windows Update error 80246008
http://windowshelp.microsoft.com/Windows/en-US/Help/5f3f02f4-69bc-47a5-9e40-8c9b86ffb2fd1033.mspx

An update is available to fix a Background Intelligent Transfer Service
(BITS) crash on a Windows Vista-based computer
http://support.microsoft.com/kb/940520
</QP>
Source:
http://groups.google.com/group/microsoft.public.windowsupdate/msg/d19be33855592cd1

The above notwithstanding, there is also a very good chance that you are
seeing the effects of a hijackware infection!

NB: If you had no anti-virus application installed or the subscription
had
expired *when the machine first got infected* and/or your subscription
has
since expired and/or the machine's not been kept fully-patched at
Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection'
scan (only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the
requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://www.dslreports.com/forum/cleanup,
http://aumha.net/viewforum.php?f=30 or other appropriate forums.**

If these procedures look too complex - and there is no shame in
admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY
in the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated
with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002


:
For the past week or so, Windows Updates list some updates, but when I
click INSTALL, it then state PREPARING TO INSTALL, and after a few
minutes
it just gives me an error that SOME UPDATE WERE NOT INSTALLED, and it
is
all the updates that are not installed

When it is for Defender I can always go downloaded them manually, but
the
others I can not because I do not know how to find them, so I would
like
to know how to fix this

the error is WindowsUpdate_80246008

--
Thank You in Advance
Merci a l'avance

Martin

 

[PA Bear [MS MVP]]

Now do #2 and #3.

Yes I did ran the Microsoft Malware removal tool, and my Antivirus is
updated daily, and I even did a full scan with Spybot and Defender and
nothing shows up, they all tell me that everything is running normally.

The only thing that I could see that is not running is the BITS, which
trys
to start and get to about 20% of the status bar when I try to start it and
it then stop

Now see the rest of my previous reply.

I had already done all of those step, but the problem persist, and the
repair tool for BITS tells me that BITS does not need any repair at
this
time

Courtesy of an archived post by MVP TauArian:

<QP>
You receive a "The necessary services are disabled or unavailable"
error
message when you connect to the Microsoft Windows Update Web site or to
the
Microsoft Update Web site
http://support.microsoft.com/kb/883822
The necessary services are disabled or unavailable. Error 0x80246007
The necessary services are disabled or unavailable. Error 0x80246008

Error message when you search for available updates on the Windows
Update
Web site or on the Microsoft Update Web site: "0x80246008"
http://support.microsoft.com/kb/956706

Windows Update error 80246008
http://windowshelp.microsoft.com/Windows/en-US/Help/5f3f02f4-69bc-47a5-9e40-8c9b86ffb2fd1033.mspx

An update is available to fix a Background Intelligent Transfer Service
(BITS) crash on a Windows Vista-based computer
http://support.microsoft.com/kb/940520
</QP>
Source:
http://groups.google.com/group/microsoft.public.windowsupdate/msg/d19be33855592cd1

The above notwithstanding, there is also a very good chance that you
are
seeing the effects of a hijackware infection!

NB: If you had no anti-virus application installed or the subscription
had
expired *when the machine first got infected* and/or your subscription
has
since expired and/or the machine's not been kept fully-patched at
Windows
Update, don't waste your time with any of the below: Format & reinstall
Windows. A Repair Install will NOT help!

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download
the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection'
scan (only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the
requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://www.dslreports.com/forum/cleanup,
http://aumha.net/viewforum.php?f=30 or other appropriate forums.**

If these procedures look too complex - and there is no shame in
admitting
this isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling
1-866-PCSAFETY
in the United States and in Canada or by contacting your local
Microsoft
subsidiary. There is no-charge for support calls that are associated
with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002


:
For the past week or so, Windows Updates list some updates, but when
I
click INSTALL, it then state PREPARING TO INSTALL, and after a few
minutes
it just gives me an error that SOME UPDATE WERE NOT INSTALLED, and it
is
all the updates that are not installed

When it is for Defender I can always go downloaded them manually, but
the
others I can not because I do not know how to find them, so I would
like
to know how to fix this

the error is WindowsUpdate_80246008

--
Thank You in Advance
Merci a l'avance

Martin

 

[Martin Racette]

I had already done those 2 step before you posted this message, the system
is clean, I have even tried the OneCare scanner from the web, and it found
nothing

Now do #2 and #3.

Yes I did ran the Microsoft Malware removal tool, and my Antivirus is
updated daily, and I even did a full scan with Spybot and Defender and
nothing shows up, they all tell me that everything is running normally.

The only thing that I could see that is not running is the BITS, which
trys
to start and get to about 20% of the status bar when I try to start it
and
it then stop

Now see the rest of my previous reply.

Martin Racette wrote:
I had already done all of those step, but the problem persist, and the
repair tool for BITS tells me that BITS does not need any repair at
this
time

Courtesy of an archived post by MVP TauArian:

<QP>
You receive a "The necessary services are disabled or unavailable"
error
message when you connect to the Microsoft Windows Update Web site or
to
the
Microsoft Update Web site
http://support.microsoft.com/kb/883822
The necessary services are disabled or unavailable. Error 0x80246007
The necessary services are disabled or unavailable. Error 0x80246008

Error message when you search for available updates on the Windows
Update
Web site or on the Microsoft Update Web site: "0x80246008"
http://support.microsoft.com/kb/956706

Windows Update error 80246008
http://windowshelp.microsoft.com/Windows/en-US/Help/5f3f02f4-69bc-47a5-9e40-8c9b86ffb2fd1033.mspx

An update is available to fix a Background Intelligent Transfer
Service
(BITS) crash on a Windows Vista-based computer
http://support.microsoft.com/kb/940520
</QP>
Source:
http://groups.google.com/group/microsoft.public.windowsupdate/msg/d19be33855592cd1

The above notwithstanding, there is also a very good chance that you
are
seeing the effects of a hijackware infection!

NB: If you had no anti-virus application installed or the subscription
had
expired *when the machine first got infected* and/or your subscription
has
since expired and/or the machine's not been kept fully-patched at
Windows
Update, don't waste your time with any of the below: Format &
reinstall
Windows. A Repair Install will NOT help!

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download
the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's 'Protection'
scan (only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the
requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://www.dslreports.com/forum/cleanup,
http://aumha.net/viewforum.php?f=30 or other appropriate forums.**

If these procedures look too complex - and there is no shame in
admitting
this isn't your cup of tea - take the machine to a local, reputable
and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling
1-866-PCSAFETY
in the United States and in Canada or by contacting your local
Microsoft
subsidiary. There is no-charge for support calls that are associated
with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002


:
For the past week or so, Windows Updates list some updates, but when
I
click INSTALL, it then state PREPARING TO INSTALL, and after a few
minutes
it just gives me an error that SOME UPDATE WERE NOT INSTALLED, and
it
is
all the updates that are not installed

When it is for Defender I can always go downloaded them manually,
but
the
others I can not because I do not know how to find them, so I would
like
to know how to fix this

the error is WindowsUpdate_80246008

--
Thank You in Advance
Merci a l'avance

Martin

 

[PA Bear [MS MVP]]

Please post a link to the forum thread where you've sought expert
assistance.

Repost:

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to installing Security Updates

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

I had already done those 2 step before you posted this message, the system
is clean, I have even tried the OneCare scanner from the web, and it found
nothing

Now do #2 and #3.

Yes I did ran the Microsoft Malware removal tool, and my Antivirus is
updated daily, and I even did a full scan with Spybot and Defender and
nothing shows up, they all tell me that everything is running normally.

The only thing that I could see that is not running is the BITS, which
trys
to start and get to about 20% of the status bar when I try to start it
and
it then stop

Now see the rest of my previous reply.

Martin Racette wrote:
I had already done all of those step, but the problem persist, and the
repair tool for BITS tells me that BITS does not need any repair at
this
time

Courtesy of an archived post by MVP TauArian:

<QP>
You receive a "The necessary services are disabled or unavailable"
error
message when you connect to the Microsoft Windows Update Web site or
to
the
Microsoft Update Web site
http://support.microsoft.com/kb/883822
The necessary services are disabled or unavailable. Error 0x80246007
The necessary services are disabled or unavailable. Error 0x80246008

Error message when you search for available updates on the Windows
Update
Web site or on the Microsoft Update Web site: "0x80246008"
http://support.microsoft.com/kb/956706

Windows Update error 80246008
http://windowshelp.microsoft.com/Windows/en-US/Help/5f3f02f4-69bc-47a5-9e40-8c9b86ffb2fd1033.mspx

An update is available to fix a Background Intelligent Transfer
Service
(BITS) crash on a Windows Vista-based computer
http://support.microsoft.com/kb/940520
</QP>
Source:
http://groups.google.com/group/microsoft.public.windowsupdate/msg/d19be33855592cd1

The above notwithstanding, there is also a very good chance that you
are
seeing the effects of a hijackware infection!

NB: If you had no anti-virus application installed or the
subscription
had
expired *when the machine first got infected* and/or your
subscription
has
since expired and/or the machine's not been kept fully-patched at
Windows
Update, don't waste your time with any of the below: Format &
reinstall
Windows. A Repair Install will NOT help!

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download
the
MSRT on a non-infected machine, then transfer MRT.EXE to the infected
machine and rename it to SCAN.EXE before running it.

2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's
'Protection'
scan (only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the
requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://www.dslreports.com/forum/cleanup,
http://aumha.net/viewforum.php?f=30 or other appropriate forums.**

If these procedures look too complex - and there is no shame in
admitting
this isn't your cup of tea - take the machine to a local, reputable
and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling
1-866-PCSAFETY
in the United States and in Canada or by contacting your local
Microsoft
subsidiary. There is no-charge for support calls that are associated
with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002


:
For the past week or so, Windows Updates list some updates, but
when
I
click INSTALL, it then state PREPARING TO INSTALL, and after a few
minutes
it just gives me an error that SOME UPDATE WERE NOT INSTALLED, and
it
is
all the updates that are not installed

When it is for Defender I can always go downloaded them manually,
but
the
others I can not because I do not know how to find them, so I would
like
to know how to fix this

the error is WindowsUpdate_80246008

--
Thank You in Advance
Merci a l'avance

Martin

 

[Martin Racette]

I was able to download the SP2 from the Microsoft website yesterday, if I
install it might it correct the problem

Please post a link to the forum thread where you've sought expert
assistance.

Repost:

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY
in the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is
related to installing Security Updates

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available
through your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.net

I had already done those 2 step before you posted this message, the
system
is clean, I have even tried the OneCare scanner from the web, and it
found
nothing

Now do #2 and #3.

Martin Racette wrote:
Yes I did ran the Microsoft Malware removal tool, and my Antivirus is
updated daily, and I even did a full scan with Spybot and Defender and
nothing shows up, they all tell me that everything is running normally.

The only thing that I could see that is not running is the BITS, which
trys
to start and get to about 20% of the status bar when I try to start it
and
it then stop

Now see the rest of my previous reply.

Martin Racette wrote:
I had already done all of those step, but the problem persist, and
the
repair tool for BITS tells me that BITS does not need any repair at
this
time

Courtesy of an archived post by MVP TauArian:

<QP>
You receive a "The necessary services are disabled or unavailable"
error
message when you connect to the Microsoft Windows Update Web site or
to
the
Microsoft Update Web site
http://support.microsoft.com/kb/883822
The necessary services are disabled or unavailable. Error 0x80246007
The necessary services are disabled or unavailable. Error 0x80246008

Error message when you search for available updates on the Windows
Update
Web site or on the Microsoft Update Web site: "0x80246008"
http://support.microsoft.com/kb/956706

Windows Update error 80246008
http://windowshelp.microsoft.com/Windows/en-US/Help/5f3f02f4-69bc-47a5-9e40-8c9b86ffb2fd1033.mspx

An update is available to fix a Background Intelligent Transfer
Service
(BITS) crash on a Windows Vista-based computer
http://support.microsoft.com/kb/940520
</QP>
Source:
http://groups.google.com/group/microsoft.public.windowsupdate/msg/d19be33855592cd1

The above notwithstanding, there is also a very good chance that you
are
seeing the effects of a hijackware infection!

NB: If you had no anti-virus application installed or the
subscription
had
expired *when the machine first got infected* and/or your
subscription
has
since expired and/or the machine's not been kept fully-patched at
Windows
Update, don't waste your time with any of the below: Format &
reinstall
Windows. A Repair Install will NOT help!

1. See if you can download/run the MSRT manually:
http://www.microsoft.com/security/malwareremove/default.mspx

NB: Run the FULL scan, not the QUICK scan! You may need to download
the
MSRT on a non-infected machine, then transfer MRT.EXE to the
infected
machine and rename it to SCAN.EXE before running it.

2. [WinXP ONLY!! =>] Run the Windows Live Safety Center's
'Protection'
scan (only!) in Safe Mode with Networking, if need be:
http://onecare.live.com/site/en-us/center/howsafe.htm

3. Run a /thorough/ check for hijackware, including posting the
requested
logs in an appropriate forum, not here.

Checking for/Help with Hijackware
http://aumha.net/viewtopic.php?f=30&t=4075
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware

**Seek expert assistance in
http://spywarehammer.com/simplemachinesforum/index.php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://www.dslreports.com/forum/cleanup,
http://aumha.net/viewforum.php?f=30 or other appropriate forums.**

If these procedures look too complex - and there is no shame in
admitting
this isn't your cup of tea - take the machine to a local, reputable
and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

=====================
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling
1-866-PCSAFETY
in the United States and in Canada or by contacting your local
Microsoft
subsidiary. There is no-charge for support calls that are
associated
with
security updates.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002


:
For the past week or so, Windows Updates list some updates, but
when
I
click INSTALL, it then state PREPARING TO INSTALL, and after a few
minutes
it just gives me an error that SOME UPDATE WERE NOT INSTALLED, and
it
is
all the updates that are not installed

When it is for Defender I can always go downloaded them manually,
but
the
others I can not because I do not know how to find them, so I
would
like
to know how to fix this

the error is WindowsUpdate_80246008

--
Thank You in Advance
Merci a l'avance

Martin