Dear poster,
Even though you are the only user on your laptop, the problem is that your
account is not an Administrator-level account. It is not a member of the
Local Administrators group. You will not be able to install any updates
until you can get the account into the local Administrators group or else
log in with a different account, such as the default Administrator account
(user name = Administrator). Once you log in with this default
Administrator account, you can add your normal account to the
Administrator's group.
MORE INFORMATION:
281992 Original Administrator Account Does Not Appear During Friendly Logon
http://support.microsoft.com/?id=281992
298252 Cannot Change the Password for the Administrator Account in User
http://support.microsoft.com/?id=298252
POSSIBLE STEPS:
Windows XP Pro:
1. At the log-in screen, press Ctrl/Alt/Del twice quickly
2. For user type "Administrator"
Windows XP Home:
1. Reboot, tapping F8 each second.
2. Select Safe Mode at the menu.
3. Select Administrator,
Password:
1. Leave password blank.
2. Try obvious passwords such "password" a Maiden name, child's name or pet
name.
3. If your Toshiba came with Windows Xp pre-installed, perhaps Toshiba
support can give you the Admin password used for the pre-installed OS.
=========
This posting is provided "AS IS" with no warranties, and confers no rights.
Windows XP Security Homepage:
http://www.microsoft.com/windowsxp/security/default.asp
Windows 2000 Security Homepage:
http://www.microsoft.com/windows2000/security/default.asp
Top 10 Windows Newsgroups Security Questions:
http://www.microsoft.com/technet/newsgroups/default.asp?url=/technet/newsgro
ups/nodepages/sectop10.asp
=========
Paul Hayes, MCSE
Product Support Services
Microsoft Corporation
(e-mail address removed)
--------------------
| From: "=?Utf-8?B?Qm9iIEMuVHdpbg==?=" <
[email protected]>
| Subject: Windows Updates
| Date: Sun, 15 Feb 2004 10:51:05 -0800
|
| I have had a Toshiba Laptop now for a year. I have NEVER been able to
get ANY Windows Updates. Yes, I bought it new. It says I have no Admin
privelges. I am the ONLY user, and always have been. I have been on the
phone to MS for HOURS and they dont seem to be able to help me.
Thank you for any help I can get.
bCt
|
