Lynda said:That's what happened. I did the updates and then when I went in to my
e-mail, it looked totally different. All my e-mail folders are gone, as are
my most used addresses and all my e-mail that was in my inbox. That was all
I did (the updates), they updates took about an hour to do (I hadn't done
them in a while). How am I going to fix this!!!! You're right, I have had
much hair pulling!!!!!
Milly Staples said:Windows Updates do not touch user data. Tell us what really happened and
include your version of Outlook.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Lynda asked:
| I updated Windows yesterday and now I don't have any of my e-mail
| folders or old e-mails that were in my inbox. I also have no
| addresses in my address book, it knocked them all out. How can I
| restore these things?
|
| PLEASE HELP!
Milly Staples said:Where do you need step by step assistance? It is really just that easy
except for the Explorer parts. If you really need your old items, it is
worth it to post back and detail what is too hard to follow.
--Â
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Lynda asked:
| Well, thank you for the information, but I'm in over my head. I
| don't know how to do all that. Thank you anyway.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Search your hard drive (enable searching hidden files/folders) for a
|| file with the .pst extension. When found, note the path. Open
|| Outlook and use File->Data File Management.and compare the location
|| that shows for your default delivery location. Is it the same? If
|| yes, then close Outlook and run scanpst.exe against your .pst file
|| to see if it is damaged.
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Lynda asked:
||
||| Sorry, I forgot my Outlook Version,it is 2003 SP2.
|||
||| "Lynda" wrote:
|||
|||| That's what happened. I did the updates and then when I went in to
|||| my e-mail, it looked totally different. All my e-mail folders are
|||| gone, as are my most used addresses and all my e-mail that was in
|||| my inbox. That was all I did (the updates), they updates took
|||| about an hour to do (I hadn't done them in a while). How am I
|||| going to fix this!!!! You're right, I have had much hair
|||| pulling!!!!!
||||
|||| "Milly Staples [MVP - Outlook]" wrote:
||||
||||| Windows Updates do not touch user data. Tell us what really
||||| happened and include your version of Outlook.
|||||
||||| --ÂÂÂ
||||| Milly Staples [MVP - Outlook]
|||||
||||| Post all replies to the group to keep the discussion intact. All
||||| unsolicited mail sent to my personal account will be deleted
||||| without reading.
|||||
||||| After furious head scratching, Lynda asked:
|||||
|||||| I updated Windows yesterday and now I don't have any of my e-mail
|||||| folders or old e-mails that were in my inbox. I also have no
|||||| addresses in my address book, it knocked them all out. How can I
|||||| restore these things?
||||||
|||||| PLEASE HELP!
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