Windows Update causing program to crash?

[Guest]

A few details first.... A week ago I installed a fresh copy of Windows XP PRO
and had some indecisiveness on choosing the right security program. I
installed/uninstalled Norton System Works and McAfee Internet Security before
I finally stuck with Norton Internet Security.

I have a copy of Office 2003 Professional w/Business Contact Manager. When I
installed Windows a week ago my Business Contact Manager worked properly, but
after making all the security program switches that I described above and
updating my computer with the latest updates (required and optional) I was
getting a serious error and the program kept closing and opening over and
over again. Once I uninstalled the program the errors stopped, but no matter
how many times I uninstall and re-install the program never actually
initiates or runs. It's like I am not even installing it.

One of the updates I installed was the newer version of Microsoft .net
Framework (2.2 or something close) and I figured that may have been the point
when it all went wrong, so I uninstalled that, but still no change. Install
and uninstall my Business Contact Manager just doesn't work!

Any help would be appreciated.

Ithompson

 

[Raul]

Hi

Looks to me that the update could be .NET Frame work 2.0 .See if you can
uninstall the same and check whether it works.Also check if you have the
beta version of the same and if you do uninstall it .

 

[Guest]

I found the solution. I needed to go to file > data file management and
incorporate the BCM database into Outlook. Works fine now!!