G
Guest
Today I bought Norton AV 2006 for my computer that was previously running
2004. Before installing, I uninstalled 2004, as the last time i installed a
Norton product failure to uninstall the last version created many problems.
Seems to me like doing it may have caused just as many this time, actually
worse. When I tried to install AV, i recieved a fatal error. I did not
write down the error number unfortunately, but I ended up restarting my
computer. On restart, i logged into my account (which is the admin) and all
my icons were replaced with the white generic icon-less picture. Trying to
open up a folder does nothing, no programs run. Using the run command from
start menu fails to allow running of anything. Windows explorer doesn't
work, and if I try to run something this message appears. 'The file does not
have a program associated with it for performing this action. Create an
association in the Folder Options control panel'.
This would be an easy task if I was able to open the Control Panel. Running
in Safe mode does not allow me access, and System restore is also without an
associated program, so I am unable to revert to my previous settings. I'm at
a loss. I cannot run any programs except for Mozilla Firefox, and I have no
way to install NV if the problem turns out to be a lurking virus that
attacked as soon as I uninstalled.
Please help me! I can think of no reason why installing a program to
increase system security and stability has made it less secure and stable
than it was beforehand....
2004. Before installing, I uninstalled 2004, as the last time i installed a
Norton product failure to uninstall the last version created many problems.
Seems to me like doing it may have caused just as many this time, actually
worse. When I tried to install AV, i recieved a fatal error. I did not
write down the error number unfortunately, but I ended up restarting my
computer. On restart, i logged into my account (which is the admin) and all
my icons were replaced with the white generic icon-less picture. Trying to
open up a folder does nothing, no programs run. Using the run command from
start menu fails to allow running of anything. Windows explorer doesn't
work, and if I try to run something this message appears. 'The file does not
have a program associated with it for performing this action. Create an
association in the Folder Options control panel'.
This would be an easy task if I was able to open the Control Panel. Running
in Safe mode does not allow me access, and System restore is also without an
associated program, so I am unable to revert to my previous settings. I'm at
a loss. I cannot run any programs except for Mozilla Firefox, and I have no
way to install NV if the problem turns out to be a lurking virus that
attacked as soon as I uninstalled.
Please help me! I can think of no reason why installing a program to
increase system security and stability has made it less secure and stable
than it was beforehand....