Windows services are all disbaled

[mindseyes]

A customer brought me in her NB yesterday. She said it wouldn't load
windows. I booted it up perfectly fine. However i could not get online
with it, nor could i do anything else. Come to find out, well over 3/4
of the services were set at disabled.

I took my print out of Black Vipers site and went through the services,
turning them back on. Then everything seemed fine. That is until i
rebooted. Then they all went back to being disabled again. The only
ones that run is for her AVG. And a few others.

What would cause these to do this? I have ran complete virus and
spyware scans as well as a root kit scan. Other then cookies and m web
search, it's clean.

I was thinking of doing a repair install to see if it fixes it, but i
am curious. I haven't come across this before. And searching google,
i'm not turning anything up. So most likely. i'm searching the wrong
strings.

The customer is a student at Penn State, but i know they wouldn't have
all the normal services shut off on a system. I've seen some weird
things come from their IT dept. But this is a little overboard if it
is.

Any idea's? Thanks!

 

[Nepatsfan]

(e-mail address removed),

A customer brought me in her NB yesterday. She said it
wouldn't load windows. I booted it up perfectly fine.
However i could not get online with it, nor could i do
anything else. Come to find out, well over 3/4 of the
services were set at disabled.

I took my print out of Black Vipers site and went through
the services, turning them back on. Then everything seemed
fine. That is until i rebooted. Then they all went back to
being disabled again. The only ones that run is for her AVG.
And a few others.

What would cause these to do this? I have ran complete virus
and spyware scans as well as a root kit scan. Other then
cookies and m web search, it's clean.

I was thinking of doing a repair install to see if it fixes
it, but i am curious. I haven't come across this before. And
searching google, i'm not turning anything up. So most
likely. i'm searching the wrong strings.

The customer is a student at Penn State, but i know they
wouldn't have all the normal services shut off on a system.
I've seen some weird things come from their IT dept. But
this is a little overboard if it is.

Any idea's? Thanks!

The only thing I can think to check would be the System
Configuration Utility, msconfig.

Run msconfig and check the Services tab. Make sure that "Hide
all Microsoft Services" is unchecked. If any of the services
are unchecked hit the Enable All button.

On the General page, if it's set for Selective Startup, make
sure all four boxes are checked.

Good luck

Nepatsfan

 

[NewScience]

I would use MSCONFIG and prevent any startup programs from starting, reset
the Services to enabled, then reboot.

If the services stay enabled, then you have some program in STartup forcing
this.

I would also turn off any Security processes as well as Services (Disable
them - AVG). If by turning the AVG Service back on cause all services to
become disabled again, ... then you found the culprit.

Maybe AVG has the services marked as quarantined or bad, and turns them off.

 

[mindseyes]

using the msconfig did it. i totally forgot that part was there,
because i never use that function of it. Thanx!! the replies were
greatly appreciated.