Windows Messenger

G

Guest

I'm having trouble with my original Windows Messenger. For some reason it
stopped working when I had to format and reinstall on my Compaq. I have
Windows XP Pro version 2002, with Service Pack 1. If I put Service Pack 2 on
it will not let me delete the partition on the hard drive or format if
something goes wrong, so I have no idea of how to fix the messenger without
going to MSN Messenger 7.5 and I do not like it, because i have two
messengers on my system.

Can you help me please?
 
J

Jonathan Kay [MVP]

Greetings Larry,

Could you elaborate on a bit on what you mean by "stopped working"? Does it not appear, can
you just not sign in, or what?
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.
 
G

Guest

I get an error message saying:

" Signing in to .Net Messenger Service failed because the service is not
compatible with this version of the program. "

I have two options, retry or cancel. When I retry I get the same error
message. I do not understand why it will not work as before, and let me
update the messenger. When I added MSN Messenger 7.5 now I have 2
messengers, and I would prefer to only have one, and hopefully just Windows
Messenger.

Can you help me on this?

--
Larry




Jonathan Kay said:
Greetings Larry,

Could you elaborate on a bit on what you mean by "stopped working"? Does it not appear, can
you just not sign in, or what?
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.
 
S

shelob

The same thing happened to me. I used it all the time and one day it
just stopped working. It gave me a Messenger has encounted a problem
and needs to close. We are sorry for any inconvenience message. I
clicked on properties. under the compatibility mode tab, It had me as
running the combapatabilty mode on windows 95. I am on windows xp. I
changed it to Windows NT 4.0 service pack 5 and now it works again.
Hope that helps.

shelob
 
J

Jonathan Kay [MVP]

Hi Larry,

It sounds like you're using an old version of Windows Messenger. Update to the latest here:
http://microsoft.com/downloads/details.aspx?FamilyID=a8d9eb73-5f8c-4b9a-940f-9157a3b3d774

then you can just remove MSN Messenger from Add or Remove Programs in the Control Panel.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2005 Jonathan Kay.
You *must* contact me for redistribution rights.

Larry said:
I get an error message saying:

" Signing in to .Net Messenger Service failed because the service is not
compatible with this version of the program. "

I have two options, retry or cancel. When I retry I get the same error
message. I do not understand why it will not work as before, and let me
update the messenger. When I added MSN Messenger 7.5 now I have 2
messengers, and I would prefer to only have one, and hopefully just Windows
Messenger.

Can you help me on this?

--
Larry
 
G

Guest

I've installed version 5.1 and it seemed to be working better, however now it
will not automatically start with Windows. I've gone into tools+options+
preferences and there is a check in "Run Windows Messenger when Windows
Starts".

If I take the check out and I put a shortcut to the messenger in my startup
folder, I'll have to close it every time I bootup. How can i get it to work
right, start with Windows and log on?

--
Larry
 

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