Windows Media Problem

[Guest]

I was wondering if anyone knew what could be causing my computer to "freeze"
up. It usually only happens when I am playing Windows Media Player, either
by itself or in conjunction with other programs. I have tried to update
Media Player and it is using v. 10 and all the most recent updates have been
installed. Once the computer freezes (audio & video) it eventually
"unfreezes" after about 5 seconds or so. Any suggestions?

 

[Guest]

Over tasking your system. How much RAM do you have?

 

[Guest]

hi
i had the very same problem and every time it did it which was evertime i
used it microsoft asked for an error report to be sent which i did and for a
while i heard nothink back then one day when i tryed to use it again it did
the same but this time after the error report was sent a couple of minutes
later a little box appeared in the middle of the screen telling me that
microsoft didnt know what was causing it to freeze and crash and they would
install it again from the microsoft website so click on the ok button,i did
this and they installed it again media 10 and it worked for a few weeks then
it started to do the excact same think so i uninstalled it and windows rolled
me back to media 9 and that wont even load up so i down loaded a free one
called musicmatch jukebox and i have had no problems what so ever.hope this
helps.regds tina

 

[Guest]

Sorry for the latent response, my wife and I just moved into a new house. I
am just now getting things straightened out in the office.

I have 512 MB. Since I posted this question, I had Office Depot check my
computer out. Evidently, the hardware checked out fine, but there was a
fatal error in the operating system. The technician dumped my XP operating
system and reloaded. The computer worked fine for a couple of weeks;
however, after I loaded up most of the software again, e.g., print drivers,
Cox Security Sweep, External Sony DVD, Adobe Photoshop, etc., the problems
have come back.

I have been talking with my IT folks at work and my Father, and they both
said I may need to upgrade my RAM - what are your thoughts?