windows media player

W

Wesley Vogel

Open Windows Media Player | Tools | Options |
File Types tab | Click the Select All button |
Click Apply | Click OK

Select All
[[Click to select all the file types in the File types list.]]

[[If you install other multimedia playback programs on your computer, they
may interfere with your Player file types settings. For more information
about setting file type ownership in other multimedia playback programs, see
the documentation that came with those programs. ]]

[[If you want to make another player the default player for a specific file
type, clear the check box for it in the File types list. ]]

[[If a selected check box is dimmed, Windows Media Player has only partial
ownership of the file type. Multiple file extensions are assigned to the
file type, but the Player only plays some of those extensions by default. To
give the Player full ownership of a file type, double-click the dimmed check
box. ]]

Setting file type options help...
Start | Run | Paste this in the box and click OK...

hh wmplayer.chm::/htm/player_overview_formats.htm
or
hh wmp10.chm::/htm/player_overview_formats.htm

Supported file types help...
Start | Run | Paste this in the box and click OK...
hh wmplayer.chm::/htm/supportedfileformats.htm
or
hh wmp10.chm::/htm/filetypesoptions.htm


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In
 
G

Guest

Hi All
This should really be a new question, but I cannot even get that to work.
Can someone PLEASE save my sanity.
Had a problem with iTunes, so decided to use Windows Media Player. Treated
myself to £20 of download capacity.
Now, whenever I try to download anything, I cannot do it.
If I click on the download button, I get a green tick, which should indicate
successful download, but the track does not appear on my player, and no money
is deducted from my balance.
When I try to download again, I get a messafge telling me I have already
downloaded.
I am not a computer expert, but I have spent most of the morning just trying
to spend some of the money I have given to MSN.
Can someonre help me before I completely lose the will to live?
Cheers
Jeff
 
D

Dave Neve

Jeff

Don't go and top yourself!!

You probably haven't got any answers cos you are not really in the right
group here.

Try microsoft.public.multimedia.windows.mediaplayer

If i-tunes is the cause of your problems as you seem to think, try

http://www.apple.com/itunes/

and then navigate to support>i-tunes and use the data base or the forum(
you'll need to subscribe)

Half the secret of getting help is being on the right forum

Regards

Dave Neve
 
G

Guest

Hi Dave
Thanks for the quick reply. I may have written it wrong, but itunes is not
the problem.
My question was, why can I not download any music from the MSN shop, having
paid good money to do so.
I will try the link you suggested, but if anyone else has ideas, please feel
free to chip in.
Cheers
Jeff
 
G

Guest

Thanks for the link, daave ( your not a dalek are you?LOL )
Tried the link, but made me even more confused.
This tells me from Nov 2006, I can not download from MSN music, but have to
find something called Zune, and download that instead.
Apparently, when I click the buy button in MSN, I should get a link to
either Zune, or Rhapsody.
I get neither, and I still do not know how MSN accepted my money after that
date, but will not allow me to use it.
I haver been wandering aimlessley through support centres,help pages etc for
hours now, and all I can find is MS support who may help, if I pay a further
£40 for an e-mail question.
No Way
About to give up.
Jeff
 
D

Daave

Jeff said:
Thanks for the link, daave ( your not a dalek are you?LOL )

I am not dalek. I am Daave. :)
Tried the link, but made me even more confused.
This tells me from Nov 2006, I can not download from MSN music, but
have to
find something called Zune, and download that instead.

I'm not sure there was any mention of downloading additional software.
Apparently, when I click the buy button in MSN, I should get a link to
either Zune, or Rhapsody.
I get neither, and I still do not know how MSN accepted my money after
that
date, but will not allow me to use it.

What do you mean you "get neither"? What exactly does happen when you
click on the Buy button? That page said you would be redirected to
either the Zune or Rhapsody service. Are you saying that doesn't happen?
And if not, what exactly does happen?
I haver been wandering aimlessley through support centres,help pages
etc for
hours now, and all I can find is MS support who may help, if I pay a
further
£40 for an e-mail question.
No Way
About to give up.

I don't follow. The link I gave you said nothing about a £40 e-mail
question. See:

http://music.msn.com/help/bill

For additional help with your bill, you can contact our Billing Support
representatives. To see all the support options that are available to
you, please be sure to sign in to your MSN Music account before
accessing our support site. You can sign in using the link provided at
the top of this page. Once you are signed in, you can contact our
Billing Support Representatives at MSN Music Support. (Also, see
http://music.msn.com/help/techsupport ).

If you have a billing account with MSN Music and are signed in, you will
see the following support options listed when you go to the Support
page. Choose either Email/Chat under Customer Service, for assistance
with billing or account issues.

Which "support centres" and "help pages" have you been using? Can you
provide any links?

Are you sure that Zune or Rhapsody aren't biiling you (instead of MSN)?
 
G

Guest

Hi Dave
Sorry about the Dalek joke, I've never seen Daave spelt with two A's.
Here's the problem. On my windows Media player, I have a section called MSN
Music. This allows you to pay in a sum of money in advance, to cover cost of
downloads as and when you want them.
I have paid in £20, and this is showing on my account. However, whenever I
click on the buy button to download a track, although the button turns to a
green tick, which I would take to mean a successful download, nothing appears
on my media player, and no money is taken from my account.
If I try to download the same track again, I get a message saying this track
has already been downloaded.
There is no information on MSN Music about changes, but from trawling
through the help pages, and posts here and elsewhere, it seems that from 14
Nov 2006, MSN music ceased to exist, and in order to obtain music, you had to
go to either Zune or Rhapsody.
From what I have read, when you click the buy button on MSN Music, you
should get a link to either of these sites, but I do not.
My problem is twofold.
First, what has happened to my £20 in MSN Music, which I cannot use, and
cannot get back.
Second, I have spent most of today either downloading, or removing bits of
software, or wandering round help pages, trying to do what must surely be a
simple and popular task, i.e. downloading music, and seem to be no closer.
My understanding is that either Zune or Rhapsody will have to be downloaded
as well, and I do not want to do that until I know it will do what I want.
Cannot waste any more time going round in circles.
By the by, on the link you sent me, the question above gives details of how
to contact technical support. They have a phone number, and an e-mail
address, but both will cost £40 to submit a question. That is where that
amount came about.
Cheers again, and thanks for your help
Jeff
 
D

Daave

Jeff said:
Here's the problem. On my windows Media player, I have a section
called MSN Music. This allows you to pay in a sum of money in
advance, to cover cost of downloads as and when you want them.
I have paid in £20, and this is showing on my account. However,
whenever I click on the buy button to download a track, although the
button turns to a green tick, which I would take to mean a successful
download, nothing appears on my media player, and no money is taken
from my account.
If I try to download the same track again, I get a message saying
this track has already been downloaded.

It sounds to me like you're using an outdated version of Windows Media
Player. Is this possible? What version are you running?

How did you pay, credit card? If so, was your credit card actually
debited? What happens when you try to download music via the Web
interface? Example:

http://music.msn.com/album/?album=32405425
There is no information on MSN Music about changes, but from trawling
through the help pages, and posts here and elsewhere, it seems that
from 14 Nov 2006, MSN music ceased to exist, and in order to obtain
music, you had to go to either Zune or Rhapsody.

From the link listed above, there is another link called: "What happened
to MSN downloads?" URL:

http://help.live.com/help.aspx?proj...y=sdaolnwod&tmt=MSNMusic&domain=music.msn.com

(Or http://shurl.org/SEQkW )

It's similar to the other one I posted, but it has more information.
From what I have read, when you click the buy button on MSN Music, you
should get a link to either of these sites, but I do not.

Maybe you're running an outdated version of WMP.
My problem is twofold.
First, what has happened to my £20 in MSN Music, which I cannot use,
and cannot get back.

As I asked earlier, is this what happened? If it was a credit card
transaction, contact your credit card company for reimbursement.
Second, I have spent most of today either downloading, or removing
bits of software, or wandering round help pages, trying to do what
must surely be a simple and popular task, i.e. downloading music, and
seem to be no closer. My understanding is that either Zune or
Rhapsody will have to be downloaded as well, and I do not want to do
that until I know it will do what I want. Cannot waste any more time
going round in circles.

Try the link above; hopefully that will answer your questions.
By the by, on the link you sent me, the question above gives details
of how to contact technical support. They have a phone number, and an
e-mail address, but both will cost £40 to submit a question. That is
where that amount came about.

That doesn't make any sense at all! From http://music.msn.com/help/bill
:

Questions About My Bill

You can quickly access your MSN Music bill online from the My Microsoft
Billing Account page (https://billing.microsoft.com/ ). For your
convenience you will not receive a paper statement via postal mail.

What happens when you go to https://billing.microsoft.com/ ? Aren't you
able to contact a Billing Support (*not* technical support) rep?

Lastly, since this is clearly not a Windows XP issue, you may get better
results from microsoft.public.windowsmedia.player .

Good luck!
 

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