windows mail security

[TJ]

Hi,
Every once in a while I get a popup message while I'm in Windows mail asking
me to log in with my user name and password.
I've checked off the box that says to remember this information, but I keep
getting the popup.
How can I get it to stop?
Tom

 

[Gary VanderMolen]

That symptom can be caused by interference from an antivirus
program. Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

 

[Steve Cochran]

Also try going to Tools | Accounts | Mail | Properties and manually input
the user name and password there. When it prompts you such as its been
doing, it often won't save it, so you can manually set it that way.

steve

 

[t-4-2]

TJ, please try the following :
Tools > Accounts > highlight your account >Properties > Servers........
under Incoming Mail Server, UN-check " Log on using secure password
authentication "
and put a checkmark on " Log on using clear text authentication "
then click OK.
t-4-2