Windows Mail could not be started. (0x80070002)

[Mark E.]

I can NOT start Windows Mail. When I try I get:

Windows Mail could not be started. initialize junk
filtering. Your computer may be out of memory or
your disk is full. (0x80070002)

And when I close that WinMail.exe dialog box another one pops up and says:

Windows Mail could not be started because MSOE.DLL could not be
initialized.

PLEASE !!! Has ANYONE been able to fix this problem? PLEASE !!!

I am not running any virus software AT ALL except Windows Defender. I have
already run the WMUtil Uitlity without any luck.

I have heard the 'just upgrade to Windows Live Mail' so many times I am
ready to puke. I need acccess to some VERY IMPORTANT LEGAL DOCUMENTS in my
old mail program (Windows Mail) and would rather get that going than install
a new email program!

Has ANYONE fixed this problem WITHOUT reinstalling the Operating System
(Vista) ???

 

[Steve Cochran]

That error message is pretty much bogus and is a catchall when WinMail won't
start. You can reset the message store location and that may let you run
WinMail then. Find the directory:

C:\Users\{yourusername}\AppData\Local\Microsoft\Windows Mail (the directory
may be hidden so go to Control Panel | Folder Options | View and enable
showing hidden files and folders and also uncheck the option to hide
extensions of known file types).

Then rename that directory from Windows Mail to Windows Mail Old. The start
WinMail and it will set up a new message store in a new Windows Mail
directory. If you get it working, then you can go to File | Import |
Messages and point to the old directory.

steve

 

[Mark E.]

Steve,

THANK YOU for your help.

Your direction were clear concise and easy to follow. I performed the tasks
you suggested would fix the problem in less than a minute.

UNFORTUNATELY nothing at all changed! The error is exactly as it was before.

Mark

 

[Gary VanderMolen]

It isn't clear to me why you think upgrading to Windows Live Mail will
cause you to lose access to your existing emails.
When you run Windows Live Mail for the first time, it automatically imports
all your WM data. Also, installing Windows Live Mail does not delete
anything pertaining to WM.
I run both WM and Windows Live Mail side by side, without any issues.

http://download.live.com/wlmail

 

[Van W. Cottom]

I think you will find your answer at: http://support.microsoft.com/kb/245419

Van

 

[Gary VanderMolen]

? That's only for Outlook Express, a different email program.

 

[Steve Cochran]

Its also for OE4, but it actually may work.

steve

? That's only for Outlook Express, a different email program.

 

[Steve Cochran]

You can try deleting the Windows Mail registry key (first back it up) and if
that doesn't work, then try deleting the Identities key.

These are the keys:

HKEY_CURRENT_USER\Software\Microsoft\Windows Mail

HKEY_CURRENT_USER\Identities

To get to them go to Start | Search and type

regedit

If you haven't used it before, then read the help file so you understand
what you are doing. Then backup the two registry keys before deleting them.

steve