Windows Mail - Contacts failed to load

[Gary VanderMolen]

If you reinstalled Norton, I'm not surprised you still have problems
with Windows Mail. The latter is known to be incompatible with most
versions of Norton and McAfee antivirus products.

 

[mammyboy]

OK, so I surrender. I don't want to give up Norton, so I'll have to use
Windows Live Mail. Is there a way of accessing the messages that were saved
in Windows Mail? Most were backed up, but some hadn't yet been exported.
Where are the stored? Thanks for you help, everyone.

 

[Gary VanderMolen]

No problem. When you install Windows Live Mail (WLM) it will
automatically import all your WM messages, accounts, and settings.

As a minimum, you must turn email scanning off in Norton, even with
WLM.

 

[dcanoli]

Okay, I've read this solution twice, but once I navigate to this registry,
how do I "set the actual contacts folder?"

That is where I am getting stuck?

I can see my Contacts folder under my user name, but WM will not recognize it.

Do we have any other fixes to this problem yet? (Mine started when I copied
my contacts to a USB stick to put them on a new laptop this month. Now, I am
getting the same error messages, and I can't open up my WM.)
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[dcanoli]

*UPDATE! Dang, you guys are good! This resolution works PERFECTLY!

My machine was doing EXACTLY what the above user's was--looking for the USB
stick, so it had changed the reg.

I modified the reg, and now, it is working! Love these forums! Thank you
people!!!

I am bookmarking this thread just in case things change AGAIN!
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