Windows mail closing

[dave]

When I close windows mail by either clicking CLOSE in file menu or just
clicking X I get the message :- Windows mail has stopped working. A problem
has caused the program to stop working correctly. Please close the program. I
know why it has stopped. I caused it using a correct method.
When I next go into mail I get the message :- Windows mail did not shut down
correctly. The last time you ran windows mail it did not exit correctly. In
case this was due to a problem with the last message you were viewing, the
message is not being shown. To view this message anyway click Here. How can I
avoid this nonsense and deal with my, more important printer compatibility
problems.

 

[Guest]

When I close windows mail by either clicking CLOSE in file menu or just
clicking X I get the message :- Windows mail has stopped working. A
problem
has caused the program to stop working correctly. Please close the
program. I
know why it has stopped. I caused it using a correct method.
When I next go into mail I get the message :- Windows mail did not shut
down
correctly. The last time you ran windows mail it did not exit correctly.
In
case this was due to a problem with the last message you were viewing, the
message is not being shown. To view this message anyway click Here. How
can I
avoid this nonsense and deal with my, more important printer compatibility
problems.

What antivirus programs do you have? Some of them cause assorted problems
in Windows Mail, although seldom immediately.

 

[dave]

Thanks for your comments Robert. I use Norton 360 and have read many good but
also many bad reports about it. However, I have nothing to lose by disabling
my virus protection temporarily and seeing what happens. Thanks again

 

[dave]

Hi, I tried disabling Norton virus protection but did not resolve the
problem. Back to the drawing board !

 

[Guest]

Just disabling it does not stop all the problems it causes. You have to
uninstall it.