Windows Mail - Cannot save attachment

[Ginette]

Hello,

I have just bought a new computer. This is the first attachment I try to
save. I get an error message: "There was a error saving one or more of the
attachments. Please check your free disk space and try again." I tried saving
it in another location and got the same message. Can someone help me in
figuring out what the problem is? Thank you!

 

[Gary VanderMolen]

That problem can be caused by interference from an antivirus program.
Which antivirus are you running?
As a minimum, email scanning in the antivirus should be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

Email scanning in any antivirus should be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm

If no improvement after disabling email scanning, consider upgrading
to Windows Live Mail, because it is less prone to suffering bad effects
from overly intrusive antivirus programs:
http://download.live.com/wlmail

 

[Ginette]

Thanks for this information!

My anti-virus is Windows Live One-Care right now. This is what came with my
computer.

Do you think I'll have the same problem if I use Outlook as I used to?

 

[Gary VanderMolen]

Thanks for what information?
Much as we'd like to help you, we don't know what you are referring to.

 

[Nedra Bayne]

I have the same problem with a new Dell with Vista Home. It worked fine
until a few days ago, when would not let me download or save attachements. I
am sure it is anti-virus related. I installed AVG which is leaner than
Norton or McAfee. First, had to uninstalled McAfee and Norton. I am
guessing that AVG is not the problem but an orphan from Norton. I get the
annoying greeting everytime I start up computer that there is a
"compatibility problem with this version of Vista and Symantec TDI and NDIS
drivers.

Please help.
Nedra Bayne

 

[Nedra Bayne]

I have installed Outlook and it runs fine. But would have preferred to use
Windows Mail that the machine came with and orginally worked.--
Nedra Bayne

 

[Gary VanderMolen]

Well, what stops you from using Windows Mail instead of Outlook?

 

[Gary VanderMolen]

Thanks, VistaRookie.
Since OneCare has no setting for disabling email scanning, the
only part of my previous advice that still applies is to try
Windows Live Mail:

http://download.live.com/wlmail