Windows Mail cannot open when I click on an email attachment

M

mamaof4

Whenever I click on an email attachment for instance when replying to a
craigslist item, 2 windows pop up and say that my computer is low on memory
or is unstable and the other window says that MSDOE could not be started or
something like that because it is busy due to spyware scanning it or
something. Any clue how to get it to work??
Thanks
 
G

Gary VanderMolen

It would be helpful if you told us what your normal or preferred method of
sending email is. That way we can recommend the appropriate workaround
for that problem.
 
P

PA Bear [MS MVP]

I think you're referring to an email (MailTo) link, not at attachment, yes?

Have you ever used Windows Mail or any other Mail Client in Vista to access
(i.e., receive, read & send) your email account?
 
M

mamaof4

I have comcast as my default email so whenever I open windows mail all my new
emails upload. I have slways been able to click on an email link to send and
email and my email would open up. Now whenever I click on the link like in
craigslist to reply 2 boxes pop up, 1 says
"The application was unable to open the windows mail message store. Windows
mailbox data is currently being used by another progran or wait for it to
complete its operation then open windows mail again" and 2nd one says
"Windows Mail could not be started because MSOE.DLL could not be initialized"
Before this my email was working fine. I don't know what happened.
 
G

Gary VanderMolen

I assume by "comcast" you mean Comcast's webmail, which is accessed
via your browser. Comcast email can also be set up in Windows Mail.
Vista doesn't have a built-in mechanism for setting a webmail service
as the default email service. Each webmail provider has to make a special
provision (utility) to do that. As far as I know, Comcast has not done that.
Ask Comcast customer service if they have a solution available.
If not, all you can do is copy and paste those links from Craigslist into
your webmail screen.

If you desire to have your Comcast account set up in Windows Mail,
(which will then handle those MailTo web links), see

http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288
 

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