windows mail - all attachments missing

[Robert]

Hello, I assume others have had this issue, but why are email attachments
missing from my emails?

I have already gone into tools options security and unchecked the "do not
allow ...." box.

any suggestions??

Thanks!

 

[Gary VanderMolen]

Which antivirus are you running?

 

[RW]

Its Norton Anti virus
thanks

Which antivirus are you running?

--
Gary VanderMolen [MS-MVP WLM]

Hello, I assume others have had this issue, but why are email attachments
missing from my emails?

I have already gone into tools options security and unchecked the "do not
allow ...." box.

any suggestions??

Thanks!

 

[Hal Hostetler [MVP P/I]]

NAV is the culprit, it is largely incompatible with Vista and mostly
incompatible with ALL email programs. Disabling email scanning (something
that should be done with all A/V applications) may resolve the issue,
however, you may also have to completely remove NAV.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

Its Norton Anti virus
thanks

Which antivirus are you running?

--
Gary VanderMolen [MS-MVP WLM]

Hello, I assume others have had this issue, but why are email attachments
missing from my emails?

I have already gone into tools options security and unchecked the "do not
allow ...." box.

any suggestions??

Thanks!

 

[Robert]

Hmmm, tried that and it still didn't work

NAV is the culprit, it is largely incompatible with Vista and mostly
incompatible with ALL email programs. Disabling email scanning (something
that should be done with all A/V applications) may resolve the issue,
however, you may also have to completely remove NAV.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

Its Norton Anti virus
thanks

Which antivirus are you running?

--
Gary VanderMolen [MS-MVP WLM]


Hello, I assume others have had this issue, but why are email attachments
missing from my emails?

I have already gone into tools options security and unchecked the "do not
allow ...." box.

any suggestions??

Thanks!

 

[Gary VanderMolen]

You uninstalled NAV completely?

--
Gary VanderMolen [MS-MVP WLM]

Hmmm, tried that and it still didn't work

NAV is the culprit, it is largely incompatible with Vista and mostly
incompatible with ALL email programs. Disabling email scanning (something
that should be done with all A/V applications) may resolve the issue,
however, you may also have to completely remove NAV.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

Its Norton Anti virus
thanks
Gary VanderMolen wrote:
Which antivirus are you running?

--
Gary VanderMolen [MS-MVP WLM]


Hello, I assume others have had this issue, but why are email attachments
missing from my emails?

I have already gone into tools options security and unchecked the "do not
allow ...." box.

any suggestions??

Thanks!

 

[Robert]

Yes, and will be loading in McAfee

You uninstalled NAV completely?

--
Gary VanderMolen [MS-MVP WLM]

Hmmm, tried that and it still didn't work

NAV is the culprit, it is largely incompatible with Vista and mostly
incompatible with ALL email programs. Disabling email scanning
(something
that should be done with all A/V applications) may resolve the issue,
however, you may also have to completely remove NAV.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

Its Norton Anti virus
thanks
Gary VanderMolen wrote:
Which antivirus are you running?

--
Gary VanderMolen [MS-MVP WLM]


Hello, I assume others have had this issue, but why are email
attachments
missing from my emails?

I have already gone into tools options security and unchecked the
"do
not
allow ...." box.

any suggestions??

Thanks!

 

[Guest]

Read here about what antivirus programs work with Windows
Mail first. If I remember correctly, McAfee is just as bad.

Yes, and will be loading in McAfee

You uninstalled NAV completely?

--
Gary VanderMolen [MS-MVP WLM]

Hmmm, tried that and it still didn't work
NAV is the culprit, it is largely incompatible with Vista and mostly
incompatible with ALL email programs. Disabling email scanning
(something
that should be done with all A/V applications) may resolve the issue,
however, you may also have to completely remove NAV.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

Its Norton Anti virus
thanks
Gary VanderMolen wrote:
Which antivirus are you running?

--
Gary VanderMolen [MS-MVP WLM]


Hello, I assume others have had this issue, but why are email
attachments
missing from my emails?

I have already gone into tools options security and unchecked the
"do
not
allow ...." box.

any suggestions??

Thanks!

 

[Gary VanderMolen]

Installing McAfee is like jumping from the frying pan into the fire!
While you have no third party security programs installed, delete
your email account, restart Windows Mail, then recreate that account.
Did that resolve the issue?
--
Gary VanderMolen [MS-MVP WLM]

Yes, and will be loading in McAfee

You uninstalled NAV completely?

--
Gary VanderMolen [MS-MVP WLM]

Hmmm, tried that and it still didn't work
NAV is the culprit, it is largely incompatible with Vista and mostly
incompatible with ALL email programs. Disabling email scanning
(something
that should be done with all A/V applications) may resolve the issue,
however, you may also have to completely remove NAV.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

Its Norton Anti virus
thanks
Gary VanderMolen wrote:
Which antivirus are you running?

--
Gary VanderMolen [MS-MVP WLM]


Hello, I assume others have had this issue, but why are email
attachments
missing from my emails?

I have already gone into tools options security and unchecked the
"do
not
allow ...." box.

any suggestions??

 

[Robert]

I tried it, and no it didn't, strange?

Installing McAfee is like jumping from the frying pan into the fire!
While you have no third party security programs installed, delete
your email account, restart Windows Mail, then recreate that account.
Did that resolve the issue?
--
Gary VanderMolen [MS-MVP WLM]

Yes, and will be loading in McAfee

You uninstalled NAV completely?

--
Gary VanderMolen [MS-MVP WLM]


Hmmm, tried that and it still didn't work
NAV is the culprit, it is largely incompatible with Vista and mostly
incompatible with ALL email programs. Disabling email scanning
(something
that should be done with all A/V applications) may resolve the issue,
however, you may also have to completely remove NAV.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

Its Norton Anti virus
thanks
Gary VanderMolen wrote:
Which antivirus are you running?

--
Gary VanderMolen [MS-MVP WLM]


Hello, I assume others have had this issue, but why are email
attachments
missing from my emails?

I have already gone into tools options security and unchecked the
"do
not
allow ...." box.

any suggestions??

 

[Gary VanderMolen]

Try sending yourself an email with an attachment. What happens?

Do you have any other third party security programs installed,
like anti-spyware or firewall?

--
Gary VanderMolen [MS-MVP WLM]

I tried it, and no it didn't, strange?

Installing McAfee is like jumping from the frying pan into the fire!
While you have no third party security programs installed, delete
your email account, restart Windows Mail, then recreate that account.
Did that resolve the issue?
--
Gary VanderMolen [MS-MVP WLM]

Yes, and will be loading in McAfee
You uninstalled NAV completely?

--
Gary VanderMolen [MS-MVP WLM]


Hmmm, tried that and it still didn't work
NAV is the culprit, it is largely incompatible with Vista and mostly
incompatible with ALL email programs. Disabling email scanning
(something
that should be done with all A/V applications) may resolve the issue,
however, you may also have to completely remove NAV.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

Its Norton Anti virus
thanks
Gary VanderMolen wrote:
Which antivirus are you running?

--
Gary VanderMolen [MS-MVP WLM]


Hello, I assume others have had this issue, but why are email
attachments
missing from my emails?

I have already gone into tools options security and unchecked the
"do
not
allow ...." box.

any suggestions??

 

[Robert]

again it didnt work, and the machine is brand new with no other security
system, aside of Vista

Try sending yourself an email with an attachment. What happens?

Do you have any other third party security programs installed,
like anti-spyware or firewall?

--
Gary VanderMolen [MS-MVP WLM]

I tried it, and no it didn't, strange?

Installing McAfee is like jumping from the frying pan into the fire!
While you have no third party security programs installed, delete
your email account, restart Windows Mail, then recreate that account.
Did that resolve the issue?
--
Gary VanderMolen [MS-MVP WLM]


Yes, and will be loading in McAfee
You uninstalled NAV completely?

--
Gary VanderMolen [MS-MVP WLM]


Hmmm, tried that and it still didn't work
NAV is the culprit, it is largely incompatible with Vista and mostly
incompatible with ALL email programs. Disabling email scanning
(something
that should be done with all A/V applications) may resolve the
issue,
however, you may also have to completely remove NAV.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

Its Norton Anti virus
thanks
Gary VanderMolen wrote:
Which antivirus are you running?

--
Gary VanderMolen [MS-MVP WLM]


Hello, I assume others have had this issue, but why are email
attachments
missing from my emails?

I have already gone into tools options security and unchecked
the "do
not
allow ...." box.

any suggestions??

 

[Frank Saunders MS-MVP IE,OE/WM]

again it didnt work, and the machine is brand new with no other security
system, aside of Vista

Have you tried it with a very small attachment?
Look at the properties of a message that is supposed to have a large
attachment. Does the message size make you believe the attachment is really
there?
Is the paperclip showing?

 

[Robert]

no, no paperclip shows on any of them

Have you tried it with a very small attachment?
Look at the properties of a message that is supposed to have a large
attachment. Does the message size make you believe the attachment is
really there?
Is the paperclip showing?

 

[Frank Saunders MS-MVP IE,OE/WM]

1 out of 3

no, no paperclip shows on any of them

 

[Guest]

I am also missing my attachments. I changed the settings in NAV to turn off
email scanning. I can send an attachement to myself, but can't receive any
from anyone else. Does this mean I have to completley uninstall NAV? What
Anti-Virus works best with Vista?

HELP and Thanks in advance

 

[Gary VanderMolen]

Windows Mail is not compatible with most Norton and
McAfee security programs. Those will need to be
uninstalled, not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

 

[Frank Saunders MS-MVP IE,OE/WM]

As I asked Robert:
Look at the properties of a message that is supposed to have a large
attachment. Does the message size make you believe the attachment is really
there?
Is the paperclip showing?

 

[akhooty]

Hi Frank

My windows mail was working fine until about 1 week ago.

I was able to receive attachments from two senders daily but recently could
not. I have no problem with other senders.

I have tried what was recommended via the "Tools/Options/Security" to
uncheck the box and still could not resolved the issue.

Pls advise.

Thanks!