windows mail - all attachments missing

  • Thread starter Thread starter Robert
  • Start date Start date
R

Robert

Hello, I assume others have had this issue, but why are email attachments
missing from my emails?

I have already gone into tools options security and unchecked the "do not
allow ...." box.

any suggestions??

Thanks!
 
Its Norton Anti virus
thanks
Gary said:
Which antivirus are you running?

--
Gary VanderMolen [MS-MVP WLM]


Robert said:
Hello, I assume others have had this issue, but why are email attachments
missing from my emails?

I have already gone into tools options security and unchecked the "do not
allow ...." box.

any suggestions??

Thanks!
Click to expand...
Click to expand...
 
NAV is the culprit, it is largely incompatible with Vista and mostly
incompatible with ALL email programs. Disabling email scanning (something
that should be done with all A/V applications) may resolve the issue,
however, you may also have to completely remove NAV.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

RW said:
Its Norton Anti virus
thanks
Gary said:
Which antivirus are you running?

--
Gary VanderMolen [MS-MVP WLM]


Hello, I assume others have had this issue, but why are email attachments
missing from my emails?

I have already gone into tools options security and unchecked the "do not
allow ...." box.

any suggestions??

Thanks!
Click to expand...
Click to expand...
Click to expand...
 
Hmmm, tried that and it still didn't work
Hal Hostetler said:
NAV is the culprit, it is largely incompatible with Vista and mostly
incompatible with ALL email programs. Disabling email scanning (something
that should be done with all A/V applications) may resolve the issue,
however, you may also have to completely remove NAV.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

RW said:
Its Norton Anti virus
thanks
Gary said:
Which antivirus are you running?

--
Gary VanderMolen [MS-MVP WLM]


Hello, I assume others have had this issue, but why are email attachments
missing from my emails?

I have already gone into tools options security and unchecked the "do not
allow ...." box.

any suggestions??

Thanks!
Click to expand...
Click to expand...
Click to expand...
 
You uninstalled NAV completely?

--
Gary VanderMolen [MS-MVP WLM]


Robert said:
Hmmm, tried that and it still didn't work
Hal Hostetler said:
NAV is the culprit, it is largely incompatible with Vista and mostly
incompatible with ALL email programs. Disabling email scanning (something
that should be done with all A/V applications) may resolve the issue,
however, you may also have to completely remove NAV.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

RW said:
Its Norton Anti virus
thanks
Gary VanderMolen wrote:
Which antivirus are you running?

--
Gary VanderMolen [MS-MVP WLM]


Hello, I assume others have had this issue, but why are email attachments
missing from my emails?

I have already gone into tools options security and unchecked the "do not
allow ...." box.

any suggestions??

Thanks!
Click to expand...
Click to expand...
Click to expand...
 
Yes, and will be loading in McAfee
Gary VanderMolen said:
You uninstalled NAV completely?

--
Gary VanderMolen [MS-MVP WLM]


Robert said:
Hmmm, tried that and it still didn't work
Hal Hostetler said:
NAV is the culprit, it is largely incompatible with Vista and mostly
incompatible with ALL email programs. Disabling email scanning
(something
that should be done with all A/V applications) may resolve the issue,
however, you may also have to completely remove NAV.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

Its Norton Anti virus
thanks
Gary VanderMolen wrote:
Which antivirus are you running?

--
Gary VanderMolen [MS-MVP WLM]


Hello, I assume others have had this issue, but why are email
attachments
missing from my emails?

I have already gone into tools options security and unchecked the
"do
not
allow ...." box.

any suggestions??

Thanks!
Click to expand...
Click to expand...
Click to expand...
 
Read here about what antivirus programs work with Windows
Mail first. If I remember correctly, McAfee is just as bad.

Robert said:
Yes, and will be loading in McAfee
Gary VanderMolen said:
You uninstalled NAV completely?

--
Gary VanderMolen [MS-MVP WLM]


Robert said:
Hmmm, tried that and it still didn't work
NAV is the culprit, it is largely incompatible with Vista and mostly
incompatible with ALL email programs. Disabling email scanning
(something
that should be done with all A/V applications) may resolve the issue,
however, you may also have to completely remove NAV.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

Its Norton Anti virus
thanks
Gary VanderMolen wrote:
Which antivirus are you running?

--
Gary VanderMolen [MS-MVP WLM]


Hello, I assume others have had this issue, but why are email
attachments
missing from my emails?

I have already gone into tools options security and unchecked the
"do
not
allow ...." box.

any suggestions??

Thanks!
Click to expand...
Click to expand...
Click to expand...
 
Installing McAfee is like jumping from the frying pan into the fire!
While you have no third party security programs installed, delete
your email account, restart Windows Mail, then recreate that account.
Did that resolve the issue?
--
Gary VanderMolen [MS-MVP WLM]


Robert said:
Yes, and will be loading in McAfee
Gary VanderMolen said:
You uninstalled NAV completely?

--
Gary VanderMolen [MS-MVP WLM]


Robert said:
Hmmm, tried that and it still didn't work
NAV is the culprit, it is largely incompatible with Vista and mostly
incompatible with ALL email programs. Disabling email scanning
(something
that should be done with all A/V applications) may resolve the issue,
however, you may also have to completely remove NAV.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

Its Norton Anti virus
thanks
Gary VanderMolen wrote:
Which antivirus are you running?

--
Gary VanderMolen [MS-MVP WLM]


Hello, I assume others have had this issue, but why are email
attachments
missing from my emails?

I have already gone into tools options security and unchecked the
"do
not
allow ...." box.

any suggestions??
Click to expand...
Click to expand...
Click to expand...
 
I tried it, and no it didn't, strange?
Gary VanderMolen said:
Installing McAfee is like jumping from the frying pan into the fire!
While you have no third party security programs installed, delete
your email account, restart Windows Mail, then recreate that account.
Did that resolve the issue?
--
Gary VanderMolen [MS-MVP WLM]


Robert said:
Yes, and will be loading in McAfee
Gary VanderMolen said:
You uninstalled NAV completely?

--
Gary VanderMolen [MS-MVP WLM]


Hmmm, tried that and it still didn't work
NAV is the culprit, it is largely incompatible with Vista and mostly
incompatible with ALL email programs. Disabling email scanning
(something
that should be done with all A/V applications) may resolve the issue,
however, you may also have to completely remove NAV.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

Its Norton Anti virus
thanks
Gary VanderMolen wrote:
Which antivirus are you running?

--
Gary VanderMolen [MS-MVP WLM]


Hello, I assume others have had this issue, but why are email
attachments
missing from my emails?

I have already gone into tools options security and unchecked the
"do
not
allow ...." box.

any suggestions??
Click to expand...
Click to expand...
Click to expand...
 
Try sending yourself an email with an attachment. What happens?

Do you have any other third party security programs installed,
like anti-spyware or firewall?

--
Gary VanderMolen [MS-MVP WLM]


Robert said:
I tried it, and no it didn't, strange?
Gary VanderMolen said:
Installing McAfee is like jumping from the frying pan into the fire!
While you have no third party security programs installed, delete
your email account, restart Windows Mail, then recreate that account.
Did that resolve the issue?
--
Gary VanderMolen [MS-MVP WLM]


Robert said:
Yes, and will be loading in McAfee
You uninstalled NAV completely?

--
Gary VanderMolen [MS-MVP WLM]


Hmmm, tried that and it still didn't work
NAV is the culprit, it is largely incompatible with Vista and mostly
incompatible with ALL email programs. Disabling email scanning
(something
that should be done with all A/V applications) may resolve the issue,
however, you may also have to completely remove NAV.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

Its Norton Anti virus
thanks
Gary VanderMolen wrote:
Which antivirus are you running?

--
Gary VanderMolen [MS-MVP WLM]


Hello, I assume others have had this issue, but why are email
attachments
missing from my emails?

I have already gone into tools options security and unchecked the
"do
not
allow ...." box.

any suggestions??
Click to expand...
Click to expand...
Click to expand...
 
again it didnt work, and the machine is brand new with no other security
system, aside of Vista
Gary VanderMolen said:
Try sending yourself an email with an attachment. What happens?

Do you have any other third party security programs installed,
like anti-spyware or firewall?

--
Gary VanderMolen [MS-MVP WLM]


Robert said:
I tried it, and no it didn't, strange?
Gary VanderMolen said:
Installing McAfee is like jumping from the frying pan into the fire!
While you have no third party security programs installed, delete
your email account, restart Windows Mail, then recreate that account.
Did that resolve the issue?
--
Gary VanderMolen [MS-MVP WLM]


Yes, and will be loading in McAfee
You uninstalled NAV completely?

--
Gary VanderMolen [MS-MVP WLM]


Hmmm, tried that and it still didn't work
NAV is the culprit, it is largely incompatible with Vista and mostly
incompatible with ALL email programs. Disabling email scanning
(something
that should be done with all A/V applications) may resolve the
issue,
however, you may also have to completely remove NAV.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

Its Norton Anti virus
thanks
Gary VanderMolen wrote:
Which antivirus are you running?

--
Gary VanderMolen [MS-MVP WLM]


Hello, I assume others have had this issue, but why are email
attachments
missing from my emails?

I have already gone into tools options security and unchecked
the "do
not
allow ...." box.

any suggestions??
Click to expand...
Click to expand...
Click to expand...
 
Robert said:
again it didnt work, and the machine is brand new with no other security
system, aside of Vista
Click to expand...


Have you tried it with a very small attachment?
Look at the properties of a message that is supposed to have a large
attachment. Does the message size make you believe the attachment is really
there?
Is the paperclip showing?
 
no, no paperclip shows on any of them
Frank Saunders MS-MVP IE said:
Have you tried it with a very small attachment?
Look at the properties of a message that is supposed to have a large
attachment. Does the message size make you believe the attachment is
really there?
Is the paperclip showing?
Click to expand...
 
I am also missing my attachments. I changed the settings in NAV to turn off
email scanning. I can send an attachement to myself, but can't receive any
from anyone else. Does this mean I have to completley uninstall NAV? What
Anti-Virus works best with Vista?

HELP and Thanks in advance
 
As I asked Robert:
Look at the properties of a message that is supposed to have a large
attachment. Does the message size make you believe the attachment is really
there?
Is the paperclip showing?
 
Hi Frank

My windows mail was working fine until about 1 week ago.

I was able to receive attachments from two senders daily but recently could
not. I have no problem with other senders.

I have tried what was recommended via the "Tools/Options/Security" to
uncheck the box and still could not resolved the issue.

Pls advise.

Thanks!
 
Back
Top