N
Nick
I have WLM 8.5 installed, I'm running Vista Ultimate 32.
WLM used to work just fine but for some reason now it wont.
If I sign in using the version that loaded at start up then it works for a
few mins then freezes up.
If I try opening another copy after that one has frozen, or disabling the
start up one and trying to open a copy then it loads the msnmsgr.exe in task
manager but nothing ever shows up on screen to let me log in..
I tried running the repair thing from control panel but it gets as far as
'gather required etc' and shutting down outlook then nothing happens.
Any ideas?
update #1: I uninstalled WLM, restarted, and tried to reinstall. When I try
to reinstall it says 'upgrading..' then says 'the older version of WLM could
not be removed'
agh this is really annoying.
(http://i191.photobucket.com/albums/z88/mil337/public/WLM85installerror.jpg)
it probably has something to do with the fact the control panel still thinks
there is a copy of WLM from 16/3/07, when I try to remove that version I get
the error:
(http://i191.photobucket.com/albums/z88/mil337/public/WLM85installerror2.jpg)
update #2: I've tried closing all open programs, disabling firewall & AV and
I still cant get it to install
update #3: I think there might be a larger issue, I just tried to open
windows media player and it does the same as msn did, exe shows up in task
manager but no window appears. Also when I tried to open event viewer it says
"service unavailable verify that the service is running", when I try to start
the service I get the error: "Windows could not start the Windows Event Log
service on Local computer. Error 4201 the instance name passed was not
recognised as valid by a WMI data provider."
is there something I can do to repair vista? (preferably not a reinstall )
WLM used to work just fine but for some reason now it wont.
If I sign in using the version that loaded at start up then it works for a
few mins then freezes up.
If I try opening another copy after that one has frozen, or disabling the
start up one and trying to open a copy then it loads the msnmsgr.exe in task
manager but nothing ever shows up on screen to let me log in..
I tried running the repair thing from control panel but it gets as far as
'gather required etc' and shutting down outlook then nothing happens.
Any ideas?
update #1: I uninstalled WLM, restarted, and tried to reinstall. When I try
to reinstall it says 'upgrading..' then says 'the older version of WLM could
not be removed'
agh this is really annoying.
(http://i191.photobucket.com/albums/z88/mil337/public/WLM85installerror.jpg)
it probably has something to do with the fact the control panel still thinks
there is a copy of WLM from 16/3/07, when I try to remove that version I get
the error:
(http://i191.photobucket.com/albums/z88/mil337/public/WLM85installerror2.jpg)
update #2: I've tried closing all open programs, disabling firewall & AV and
I still cant get it to install
update #3: I think there might be a larger issue, I just tried to open
windows media player and it does the same as msn did, exe shows up in task
manager but no window appears. Also when I tried to open event viewer it says
"service unavailable verify that the service is running", when I try to start
the service I get the error: "Windows could not start the Windows Event Log
service on Local computer. Error 4201 the instance name passed was not
recognised as valid by a WMI data provider."
is there something I can do to repair vista? (preferably not a reinstall )