Windows Installer

[Guest]

Hi All,

Currently having a problem on a PC where I am trying to install some
software from a CD (has been installed on another PC fine) but when the
install wizard gets going i get an error saying "Error 1500: Another
installation is already in progress, complete that one before you continue"
and then I click retry and get the same thing. I have rebooted and still the
same, checked in the process list and msiexec seems to be constantly running
and if i end the process it pops straight back up. I have tried running
msiexec /unreg followed by msiexec /regserver but this did not fix it. I have
tried looking in the registry at
HKLM\software\misrosoft\windows\currentversion\installer\InProgress but the
inprogress key did not exist. I have tried using msizap but could not see how
this would help as it just cleans up other installations but as i have many
programs installed I dont know which it is that has caused this. Anyone have
any suggesstions?

 

[Steven L Umbach]

I don't know the exact solution but see the KB link below on how to download
the Windows Installer CleanUp Utility which may be helpful. There is a .msi
newsgroup for Windows 2000 but I don't know how active it is.

Steve

http://support.microsoft.com/kb/290301/

 

[Guest]

Thanks but ive already tried that, it turns out that someone says they
managed to crash out an acrobat reader update install half way through on the
PC a few days ago, so I have used the office clean up utility to wipe the
windows installer config for that but I cant remove it from add/remove
programs as it no longer shows in there but the program is still kind of
installed, all the shortcuts and stuff were still there but not working even
before i ran the utility. I have tried running my install again but still no
joy, the PC is now rebooting, will see if that helps.

 

[Steven L Umbach]

Ouch. I can't help much more as I have never had to deal with such a problem
with Windows Installer. You probably have seen the KB below but I will post
it just in case you have not. You also might want to try System Restore as a
last resort because sometimes that seems to make matters worse.

Steve

http://support.microsoft.com/kb/555175/en-us --- How to resolve Common
"Windows Installer" Problems