windows installer

M

Meh

Hi everyone,
Here is the problem that I am facing; a few days ago I
downloaded Deamon tools and after down load I click its
icon to start the installation. After starting the
computer I received stop 0X000001E. Tried last known good
but didn't work. tried safe mode and deleted all
downloaded files from Daemon program and restarted the
computer and got stop 0X000001E again. This time i tried
to reinstall win 2k under repair option and that took care
of stop 1E but I got the following problems instead;
1. had to reinstall MS Office. no big a deal
2. the internet connection was gone. tried to reinstall my
modem and make a new dial up connectiob but received the
message that I already have a connection and there is no
need for a new one!
3. The most irritating part is that every time I click on
IE browser lunch icon. Windows installer pops up and ask
for disk containing Retrospect 6.0. to continue the
installation of that program. why retrospect!? I don't
know!! I was never interested in that software and as I
mentioned before the Deamon tools were downloaded on my
computer.

How can I get rid of these windows installer pop ups!? and
how can I regain my internet connection again. thanks in
advance.
 
T

Torgeir Bakken (MVP)

Meh said:
(snip)
3. The most irritating part is that every time I click on
IE browser lunch icon. Windows installer pops up and ask
for disk containing Retrospect 6.0. to continue the
installation of that program. why retrospect!? I don't
know!! I was never interested in that software and as I
mentioned before the Deamon tools were downloaded on my
computer.

How can I get rid of these windows installer pop ups!?

Hi

It's most likely Windows Installer doing an on-demand installation...

See "Every time I launch my application, Windows Installer performs an
installation. How can I determine the cause of the on-demand installation?"
in the FAQ at

http://www.microsoft.com/windows2000/community/centers/management/msi_faq.mspx

To access the Application Log in the Event viewer,
run the following command from Start/Run:

eventvwr.msc


If you are running Windows XP (or have access to a Windows XP computer,
you can copy MSIZAP.EXE over to your Win2k computer):

If a product code is listed there and this product is not really installed,
MSIZAP.EXE is maybe able to fix this issue, it is included as a utility in
the support tools installation package (on your WinXP CD) with some additional
documentation included in suptools.chm (installed by suptools.msi).

It will remove all Windows Installer entries for a product key that you feed
it with.

Note that if MSIZAP.EXE is used incorrectly it can affect other applications
on the machine.

Based on the documentation in
http://msdn.microsoft.com/library/en-us/msi/setup/msizap_exe.asp

this is what you should run:

msizap T {product code}

an example:
msizap T {FFB37294-1155-17D3-A809-0250BAAFB1AB}
 

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