Windows Installer Problem in installing Acrobat Reader 6.0

[john. W]

Hello,
I am using Windows2KPro OS. I downloaded the Acrobat
Reader 6.0 from internet but when I installed it, the
following message box comes out:
"The Windows Installer Service could not be accessed.
This can occur if you are running Windows in safe
mode, or if the Windows Installer is not correctly
installed.Contact your support personnel for assistance."

Thus I guess there is some problem with my
Windows2KPro and the Windows Installer. Can any of you
tell me what the problem is and how to solve that problem?

Regards,
John
15-11-03

 

[Sparker9]

You may need to install version 2.0. See this link for info:
Windows Installer 2.0 Redistributable for Windows NT 4.0 and 2000
http://www.microsoft.com/downloads/...f9-2d36-4977-8fa1-6f8a0f5dca8f&displaylang=en

 

[Torgeir Bakken (MVP)]

I am using Windows2KPro OS. I downloaded the Acrobat
Reader 6.0 from internet but when I installed it, the
following message box comes out:
"The Windows Installer Service could not be accessed.
This can occur if you are running Windows in safe
mode, or if the Windows Installer is not correctly
installed.Contact your support personnel for assistance."

Thus I guess there is some problem with my
Windows2KPro and the Windows Installer. Can any of you
tell me what the problem is and how to solve that problem?

Hi

Hi

Try the methods one by one outlined here to fix Windows Installer problems in
Win2k and NT4:

PRB: Incorrect Default DCOM Settings Cause Windows Installer to Stop Responding

http://support.microsoft.com/default.aspx?scid=KB;EN-US;319624


After running through the four points above, also try this from Start/Run:

msiexec /regserver


If that doesn't solve your problem, and you have MSI 2.0 installed, downgrade
to version 1.1 (somewhat messy), and then install MSI 2.0 again:

Downgrading Windows Installer (Win2k):
http://desktopengineer.com/article.php?story=20020710141950674