Windows Installer Error

[mike o]

When attempting to run a windows install for HP 5110, I
receive the windows Installer error:

The feature you are trying to use is on a network resource
that is unavailable.

.... then it prompts for entering the path to the
installation package setup.msi.

The install does work on some laptops, not others. Any
ideas?

 

[Carolyn Napier [MSFT]]

The message seems to indicate that the installation needs access to the original
source location in order to obtain the source files. Try generating a verbose
logfile for the installation to help in troubleshooting. The log should
indicate what the Installer was trying to do when it attempted to access the
source location.

Details on troubleshooting can be found in the MSI FAQ at <
http://www.microsoft.com/windows2000/community/centers/management/msi_faq.mspx

. Look for the question "How can I figure out why my package fails to install"?

If you have trouble deciphering the log file, feel free to post the contents
back to the newsgroup.

Hope this helps,
- Carolyn Napier
Microsoft Windows Installer Team

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MSI FAQ:
<http://www.microsoft.com/windows2000/community/centers/management/msi_faq.asp>