Windows "Help and Support" in Chinese

[Guest]

When I use Win XP "Help and Support" from the Start Menu it displays in Chinese! I cannot figure out how to change it to English. I have made all possible changes in the "Regional and Language Options" Control Applet and it does not help. I also do not even have support for East Asian Languages installed. I do not have any MUIs installed either. I cannot find any Registry files for Windows XP or Office XP that would indicate Chinese is being used for help files. Also, when I install software from a CD or DVD which has a Chinese language version it defaults to that version. I am at a loss

Thanks

 

[PA Bear]

IE Tools>Internet Options>General>Language> Is English the only entry or is
it at the top of the list?
--
HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

AumHa Forums
http://forum.mvps.org/

Protect Your PC
http://www.microsoft.com/security/protect

 

[Guest]

English (United States) [en-us

is the only entry

Thanks

----- PA Bear wrote: ----

IE Tools>Internet Options>General>Language> Is English the only entry or i
it at the top of the list
--
HTH - Please Reply to This Threa

~Robear Dyer (PA Bear
MS MVP-Windows (IE/OE), AH-VSO

AumHa Forum
http://forum.mvps.org

Protect Your P
http://www.microsoft.com/security/protec

Kent wrote

 

[PA Bear]

It /is/ an English version of WinXP and Help & Support had been in English,
right?

Do you reside in a Chinese-speaking country?

Did some CD "choose" to use the Chinese-language install files /before/ this
problem began? Where did you get the CD and do you use P2P file sharing
software?

Check your system for "hijackware":

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://www.mvps.org/inetexplorer/Darnit.htm#tshoot
http://aumha.org/a/parasite.htm

CoolWebSearch Chronicles
http://www.merijn.org/cwschronicles.html

Important: You *must* seek updates for Ad-Aware, Spybot, etc., before each
and every use, even "right out of the box". But even they can't catch
everything, 24/7. When all else fails, HijackThis
(http://www.merijn.org/files/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. **Post
your files to http://forums.spywareinfo.com/ or the HijackThis Logs forum at
http://forum.aumha.org/ for expert analysis, not here.**

Also update your virus definitions and then run a full system scan. From
now on, do both daily.

[Many anti-spyware sites continue to suffer from a week-long DoS attack.
Alternative download pages for Ad-Aware, Spybot, HijackThis and CWShredder
may be found on this page: http://aumha.org/a/parasite.htm.]

So How Did I Get Infected Anyway?
http://boards.cexx.org/viewtopic.php?t=957
--
~PA Bear

English (United States) [en-us]

is the only entry.

Thanks!

----- PA Bear wrote: -----

IE Tools>Internet Options>General>Language> Is English the only
entry or is it at the top of the list?
--
HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

AumHa Forums
http://forum.mvps.org/

Protect Your PC
http://www.microsoft.com/security/protect

When I use Win XP "Help and Support" from the Start Menu it

displays in > Chinese! I cannot figure out how to change it to
English. I have made > all possible changes in the "Regional and
Language Options" Control > Applet and it does not help. I also do
not even have support for East > Asian Languages installed. I do
not have any MUIs installed either. I > cannot find any Registry
files for Windows XP or Office XP that would > indicate Chinese is
being used for help files. Also, when I install > software from a
CD or DVD which has a Chinese language version it > defaults to that
version. I am at a loss. >> Thanks!

 

[PA Bear]

Tell me this: Can you successfully reach Windows Update, scan, download and
install updates?

Also: Copy/paste the following line into an IE Addressbar, click on GO, then
copy/paste the results into your reply:

javascript:navigator.appMinorVersion
--
HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

AumHa Forums
http://forum.mvps.org/

Protect Your PC
http://www.microsoft.com/security/protect