Windows Genuine Advantage Notification is wrong

G

Guest

Hi.

I bought a PC from a computer vendor and bought a Windows XP Pro Licence
along with it (Single PC / Not OEM).

For almost 1 year i used my PC with automatic updates and the Windows Update
website working correctly.

Recently i had to re-install WindowsXP on the same PC.
(Format System Partition and re-install)

So i used the same product key that was on the tag stuck on the PC.

The re-install went perfectly well and my PC was running again in less than
2hrs.

After re-installing I did the Windows Activation again but it told me that
my Windows was already activated.

However, after the re-install, the Windows Update website now told me that
my Windows XP was not an genuine and I could not download updates.

Recently, I downloaded and installed the WGA update and I keep getting the
message that my Windows "may" be not genuine.

What do I do?

Thanks.

I'm not against checking for validity of software, but frankly it could've
been better, and in my case, I suppose it is wrong.

Unless I did something wrong.

Thanks again.
 
T

TaurArian [MS-MVP]

run the WGA-Diagnostic Tool (named MGAdiag):
http://www.microsoft.com/genuine/diag/Support.aspx?page=support

You cannot download Windows Genuine Advantage updates on a Windows XP-based computer
that you purchased from an Original Equipment Manufacturer
http://support.microsoft.com/kb/914225/en-us

Forum for WGA issues
http://forums.microsoft.com/Genuine/default.aspx?ForumGroupID=125&SiteID=25

--

==================================
TaurArian [MS-MVP] 2005-2007 - Australia
==================================
http://www.dts-l.org/goodpost.htm
Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


| Hi.
|
| I bought a PC from a computer vendor and bought a Windows XP Pro Licence
| along with it (Single PC / Not OEM).
|
| For almost 1 year i used my PC with automatic updates and the Windows Update
| website working correctly.
|
| Recently i had to re-install WindowsXP on the same PC.
| (Format System Partition and re-install)
|
| So i used the same product key that was on the tag stuck on the PC.
|
| The re-install went perfectly well and my PC was running again in less than
| 2hrs.
|
| After re-installing I did the Windows Activation again but it told me that
| my Windows was already activated.
|
| However, after the re-install, the Windows Update website now told me that
| my Windows XP was not an genuine and I could not download updates.
|
| Recently, I downloaded and installed the WGA update and I keep getting the
| message that my Windows "may" be not genuine.
|
| What do I do?
|
| Thanks.
|
| I'm not against checking for validity of software, but frankly it could've
| been better, and in my case, I suppose it is wrong.
|
| Unless I did something wrong.
|
| Thanks again.
|
| --
| Arvin
 
L

Leythos

I bought a PC from a computer vendor and bought a Windows XP Pro Licence
along with it (Single PC / Not OEM).

Just because you thought you bought something that looked real/valid
doesn't mean it was real/valid.

What does the CD look like? What specific wording is on the CD - be very
specific.

You said you didn't buy OEM, so you got a Retail Package - that means
you got a nice folder with a Orange/Red sticker with 25 characters
printed in black on it?

Did you call the phone number on the message?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top