Windows Explorer

[Guest]

When I depress the "start" button (lower left corner of screen) and then
depress "all programs" my system shuts down. First I receive an error
message stating Window Explorer is not responding then I receive an error
message that Dr. Watson is shutting down.

 

[Kelly]

Without knowing more, start here:

Run Ad-Aware SE, Spybot and HijackThis:
http://www.majorgeeks.com/downloads31.html

Note: Update the first two programs, once installed, before running.

Free Online Virus Scan
http://housecall.trendmicro.com/housecall/start_corp.asp

Microsoft Windows AntiSpyware
http://www.microsoft.com/downloads/...A2-6A57-4C57-A8BD-DBF62EDA9671&displaylang=en

Windows XP Startup Programs Tracker
http://www.kellys-korner-xp.com/xp_u.htm#xp_util
--
Happy Mardi Gras,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com