C
Charlie Bress
The OS is XP Pro. There are two user accounts: me and she.
The problem: when she tries to access a picture that was just sent to "my
pictures" or one on her desk top the following message pops up.
"Windows Explorer has encountered a problem and needs to close" and the
system hangs. Process explorer shows that "my pictures is not responding.
Looking at the details has:
AppName explorer.exe
ModVer 5.1.2600.3119
AppVer 6.0.2900.3156
Offset 0012a5b
ModName kernel32.dll
But if I log on to my account and go to "my computer" and approach the same
file via "docs & settings" and onward to her "my pictures folder", then the
jpg picture file opens with no difficulty at all.
What is going on here?
Charlie
The problem: when she tries to access a picture that was just sent to "my
pictures" or one on her desk top the following message pops up.
"Windows Explorer has encountered a problem and needs to close" and the
system hangs. Process explorer shows that "my pictures is not responding.
Looking at the details has:
AppName explorer.exe
ModVer 5.1.2600.3119
AppVer 6.0.2900.3156
Offset 0012a5b
ModName kernel32.dll
But if I log on to my account and go to "my computer" and approach the same
file via "docs & settings" and onward to her "my pictures folder", then the
jpg picture file opens with no difficulty at all.
What is going on here?
Charlie