Windows Explorer Crashing

J

John Vee

Has anyone had a problem with Windows Explorer crashing on Windows XP. I
have this happen very often on a lot of XP systems in my enviroment. Service
pack level does not matter, I have both service pack 1 and 2. All of the
latest updates. I have checked for spyware, deleted all temp files. Nothing
seems to help. Everytime I get a crash and you click on the MS error info
box it tells me a log has been created, named appcompat.txt. I have copied
the text below from the file. I renamed appcompat.txt to appcompat.xml for
readability. Hopefully someone can help me. Thanks in
advance...........................................................



<?xml version="1.0" encoding="UTF-16" ?>
- <DATABASE>
- <EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="616960" CHECKSUM="0x8E9BCF02"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Advanced Windows 32 Base
API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="advapi32.dll" INTERNAL_NAME="advapi32.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA0DE4"
LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:23"
UPTO_LINK_DATE="08/04/2004 07:56:23" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="gdi32.dll" SIZE="278016" CHECKSUM="0xA35EEC2E"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="GDI Client DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="gdi32" INTERNAL_NAME="gdi32" LEGAL_COPYRIGHT="© Microsoft
Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x4B007" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:07"
UPTO_LINK_DATE="08/04/2004 07:56:07" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="kernel32.dll" SIZE="983552" CHECKSUM="0x4CE79457"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Windows NT BASE API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xFF848" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36"
UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="708096" CHECKSUM="0x9D20568"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="NT Layer DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xAF2F7" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36"
UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ole32.dll" SIZE="1285120" CHECKSUM="0xA29DCAB3"
BIN_FILE_VERSION="5.1.2600.2595" BIN_PRODUCT_VERSION="5.1.2600.2595"
PRODUCT_VERSION="5.1.2600.2595" FILE_DESCRIPTION="Microsoft OLE for Windows"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2595 (xpsp_sp2_gdr.041130-1729)"
ORIGINAL_FILENAME="OLE32.DLL" INTERNAL_NAME="OLE32.DLL" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x1432C6" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2595"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2595" LINK_DATE="01/14/2005 08:55:50"
UPTO_LINK_DATE="01/14/2005 08:55:50" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="oleaut32.dll" SIZE="553472" CHECKSUM="0x4155D7D"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" COMPANY_NAME="Microsoft Corporation"
FILE_VERSION="5.1.2600.2180" INTERNAL_NAME="OLEAUT32.DLL"
LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1993-2001." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x96957" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:57:39"
UPTO_LINK_DATE="08/04/2004 07:57:39" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="shell32.dll" SIZE="8450048" CHECKSUM="0x14032CBF"
BIN_FILE_VERSION="6.0.2900.2620" BIN_PRODUCT_VERSION="6.0.2900.2620"
PRODUCT_VERSION="6.00.2900.2620" FILE_DESCRIPTION="Windows Shell Common Dll"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="6.00.2900.2620 (xpsp_sp2_gdr.050225-1820)"
ORIGINAL_FILENAME="SHELL32.DLL" INTERNAL_NAME="SHELL32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x818971" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2620"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2620" LINK_DATE="02/28/2005 23:11:17"
UPTO_LINK_DATE="02/28/2005 23:11:17" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="user32.dll" SIZE="577024" CHECKSUM="0xE2FA2429"
BIN_FILE_VERSION="5.1.2600.2622" BIN_PRODUCT_VERSION="5.1.2600.2622"
PRODUCT_VERSION="5.1.2600.2622" FILE_DESCRIPTION="Windows XP USER API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2622 (xpsp_sp2_gdr.050301-1519)"
ORIGINAL_FILENAME="user32" INTERNAL_NAME="user32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x9505C" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2622"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2622" LINK_DATE="03/02/2005 18:09:29"
UPTO_LINK_DATE="03/02/2005 18:09:29" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="wininet.dll" SIZE="658432" CHECKSUM="0x70AB2270"
BIN_FILE_VERSION="6.0.2900.2713" BIN_PRODUCT_VERSION="6.0.2900.2713"
PRODUCT_VERSION="6.00.2900.2713" FILE_DESCRIPTION="Internet Extensions for
Win32" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft®
Windows® Operating System" FILE_VERSION="6.00.2900.2713
(xpsp_sp2_gdr.050702-1513)" ORIGINAL_FILENAME="wininet.dll"
INTERNAL_NAME="wininet.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xA45CD" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2713"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2713" LINK_DATE="07/03/2005 02:11:30"
UPTO_LINK_DATE="07/03/2005 02:11:30" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="winsock.dll" SIZE="2864" CHECKSUM="0x73AE8088"
BIN_FILE_VERSION="3.10.0.103" BIN_PRODUCT_VERSION="3.10.0.103"
PRODUCT_VERSION="3.10" FILE_DESCRIPTION="Windows Socket 16-Bit DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows(TM)
Operating System" FILE_VERSION="3.10" ORIGINAL_FILENAME="WINSOCK.DLL"
INTERNAL_NAME="WINSOCK" LEGAL_COPYRIGHT="Copyright © Microsoft Corp.
1981-1996" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001"
VERFILETYPE="0x2" MODULE_TYPE="WIN16" S16BIT_DESCRIPTION="BSD Socket API for
Windows" S16BIT_MODULE_NAME="WINSOCK" UPTO_BIN_FILE_VERSION="3.10.0.103"
UPTO_BIN_PRODUCT_VERSION="3.10.0.103" VER_LANGUAGE="English (United States)
[0x409]" />
</EXE>
</DATABASE>
 
E

EAG1945

Hi John Vee,
Yes, I'm am having the same problem and have not found a solution yet. I'll
try to let you know if I run across anything.
EAG1945

John Vee said:
Has anyone had a problem with Windows Explorer crashing on Windows XP. I
have this happen very often on a lot of XP systems in my enviroment.
Service pack level does not matter, I have both service pack 1 and 2. All
of the latest updates. I have checked for spyware, deleted all temp files.
Nothing seems to help. Everytime I get a crash and you click on the MS
error info box it tells me a log has been created, named appcompat.txt. I
have copied the text below from the file. I renamed appcompat.txt to
appcompat.xml for readability. Hopefully someone can help me. Thanks in
advance...........................................................



<?xml version="1.0" encoding="UTF-16" ?>
- <DATABASE>
- <EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="616960" CHECKSUM="0x8E9BCF02"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Advanced Windows 32 Base
API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft®
Windows® Operating System" FILE_VERSION="5.1.2600.2180
(xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="advapi32.dll"
INTERNAL_NAME="advapi32.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xA0DE4" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:23"
UPTO_LINK_DATE="08/04/2004 07:56:23" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="gdi32.dll" SIZE="278016" CHECKSUM="0xA35EEC2E"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="GDI Client DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="gdi32" INTERNAL_NAME="gdi32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x4B007" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:07"
UPTO_LINK_DATE="08/04/2004 07:56:07" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="kernel32.dll" SIZE="983552" CHECKSUM="0x4CE79457"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Windows NT BASE API
Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft®
Windows® Operating System" FILE_VERSION="5.1.2600.2180
(xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="kernel32"
INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xFF848" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36"
UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="708096" CHECKSUM="0x9D20568"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="NT Layer DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xAF2F7" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36"
UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ole32.dll" SIZE="1285120" CHECKSUM="0xA29DCAB3"
BIN_FILE_VERSION="5.1.2600.2595" BIN_PRODUCT_VERSION="5.1.2600.2595"
PRODUCT_VERSION="5.1.2600.2595" FILE_DESCRIPTION="Microsoft OLE for
Windows" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft®
Windows® Operating System" FILE_VERSION="5.1.2600.2595
(xpsp_sp2_gdr.041130-1729)" ORIGINAL_FILENAME="OLE32.DLL"
INTERNAL_NAME="OLE32.DLL" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x1432C6" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2595"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2595" LINK_DATE="01/14/2005 08:55:50"
UPTO_LINK_DATE="01/14/2005 08:55:50" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="oleaut32.dll" SIZE="553472" CHECKSUM="0x4155D7D"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" COMPANY_NAME="Microsoft Corporation"
FILE_VERSION="5.1.2600.2180" INTERNAL_NAME="OLEAUT32.DLL"
LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1993-2001."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x96957"
LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:57:39"
UPTO_LINK_DATE="08/04/2004 07:57:39" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="shell32.dll" SIZE="8450048" CHECKSUM="0x14032CBF"
BIN_FILE_VERSION="6.0.2900.2620" BIN_PRODUCT_VERSION="6.0.2900.2620"
PRODUCT_VERSION="6.00.2900.2620" FILE_DESCRIPTION="Windows Shell Common
Dll" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft®
Windows® Operating System" FILE_VERSION="6.00.2900.2620
(xpsp_sp2_gdr.050225-1820)" ORIGINAL_FILENAME="SHELL32.DLL"
INTERNAL_NAME="SHELL32" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x818971" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2620"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2620" LINK_DATE="02/28/2005 23:11:17"
UPTO_LINK_DATE="02/28/2005 23:11:17" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="user32.dll" SIZE="577024" CHECKSUM="0xE2FA2429"
BIN_FILE_VERSION="5.1.2600.2622" BIN_PRODUCT_VERSION="5.1.2600.2622"
PRODUCT_VERSION="5.1.2600.2622" FILE_DESCRIPTION="Windows XP USER API
Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft®
Windows® Operating System" FILE_VERSION="5.1.2600.2622
(xpsp_sp2_gdr.050301-1519)" ORIGINAL_FILENAME="user32"
INTERNAL_NAME="user32" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x9505C" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2622"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2622" LINK_DATE="03/02/2005 18:09:29"
UPTO_LINK_DATE="03/02/2005 18:09:29" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="wininet.dll" SIZE="658432" CHECKSUM="0x70AB2270"
BIN_FILE_VERSION="6.0.2900.2713" BIN_PRODUCT_VERSION="6.0.2900.2713"
PRODUCT_VERSION="6.00.2900.2713" FILE_DESCRIPTION="Internet Extensions for
Win32" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft®
Windows® Operating System" FILE_VERSION="6.00.2900.2713
(xpsp_sp2_gdr.050702-1513)" ORIGINAL_FILENAME="wininet.dll"
INTERNAL_NAME="wininet.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xA45CD" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2713"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2713" LINK_DATE="07/03/2005 02:11:30"
UPTO_LINK_DATE="07/03/2005 02:11:30" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="winsock.dll" SIZE="2864" CHECKSUM="0x73AE8088"
BIN_FILE_VERSION="3.10.0.103" BIN_PRODUCT_VERSION="3.10.0.103"
PRODUCT_VERSION="3.10" FILE_DESCRIPTION="Windows Socket 16-Bit DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows(TM)
Operating System" FILE_VERSION="3.10" ORIGINAL_FILENAME="WINSOCK.DLL"
INTERNAL_NAME="WINSOCK" LEGAL_COPYRIGHT="Copyright © Microsoft Corp.
1981-1996" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001"
VERFILETYPE="0x2" MODULE_TYPE="WIN16" S16BIT_DESCRIPTION="BSD Socket API
for Windows" S16BIT_MODULE_NAME="WINSOCK"
UPTO_BIN_FILE_VERSION="3.10.0.103" UPTO_BIN_PRODUCT_VERSION="3.10.0.103"
VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>
Click to expand...
 
G

Guest

I am also getting the same Explorer crash, it happens when I look at the
properties of a file then close the properties window, event viewer says the
problem is in NTDLL.DLL
Any ideas ???
Bob

John Vee said:
Has anyone had a problem with Windows Explorer crashing on Windows XP. I
have this happen very often on a lot of XP systems in my enviroment. Service
pack level does not matter, I have both service pack 1 and 2. All of the
latest updates. I have checked for spyware, deleted all temp files. Nothing
seems to help. Everytime I get a crash and you click on the MS error info
box it tells me a log has been created, named appcompat.txt. I have copied
the text below from the file. I renamed appcompat.txt to appcompat.xml for
readability. Hopefully someone can help me. Thanks in
advance...........................................................



<?xml version="1.0" encoding="UTF-16" ?>
- <DATABASE>
- <EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="616960" CHECKSUM="0x8E9BCF02"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Advanced Windows 32 Base
API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="advapi32.dll" INTERNAL_NAME="advapi32.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA0DE4"
LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:23"
UPTO_LINK_DATE="08/04/2004 07:56:23" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="gdi32.dll" SIZE="278016" CHECKSUM="0xA35EEC2E"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="GDI Client DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="gdi32" INTERNAL_NAME="gdi32" LEGAL_COPYRIGHT="© Microsoft
Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x4B007" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:07"
UPTO_LINK_DATE="08/04/2004 07:56:07" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="kernel32.dll" SIZE="983552" CHECKSUM="0x4CE79457"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Windows NT BASE API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xFF848" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36"
UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="708096" CHECKSUM="0x9D20568"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="NT Layer DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xAF2F7" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36"
UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ole32.dll" SIZE="1285120" CHECKSUM="0xA29DCAB3"
BIN_FILE_VERSION="5.1.2600.2595" BIN_PRODUCT_VERSION="5.1.2600.2595"
PRODUCT_VERSION="5.1.2600.2595" FILE_DESCRIPTION="Microsoft OLE for Windows"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2595 (xpsp_sp2_gdr.041130-1729)"
ORIGINAL_FILENAME="OLE32.DLL" INTERNAL_NAME="OLE32.DLL" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x1432C6" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2595"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2595" LINK_DATE="01/14/2005 08:55:50"
UPTO_LINK_DATE="01/14/2005 08:55:50" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="oleaut32.dll" SIZE="553472" CHECKSUM="0x4155D7D"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" COMPANY_NAME="Microsoft Corporation"
FILE_VERSION="5.1.2600.2180" INTERNAL_NAME="OLEAUT32.DLL"
LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1993-2001." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x96957" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:57:39"
UPTO_LINK_DATE="08/04/2004 07:57:39" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="shell32.dll" SIZE="8450048" CHECKSUM="0x14032CBF"
BIN_FILE_VERSION="6.0.2900.2620" BIN_PRODUCT_VERSION="6.0.2900.2620"
PRODUCT_VERSION="6.00.2900.2620" FILE_DESCRIPTION="Windows Shell Common Dll"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="6.00.2900.2620 (xpsp_sp2_gdr.050225-1820)"
ORIGINAL_FILENAME="SHELL32.DLL" INTERNAL_NAME="SHELL32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x818971" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2620"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2620" LINK_DATE="02/28/2005 23:11:17"
UPTO_LINK_DATE="02/28/2005 23:11:17" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="user32.dll" SIZE="577024" CHECKSUM="0xE2FA2429"
BIN_FILE_VERSION="5.1.2600.2622" BIN_PRODUCT_VERSION="5.1.2600.2622"
PRODUCT_VERSION="5.1.2600.2622" FILE_DESCRIPTION="Windows XP USER API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2622 (xpsp_sp2_gdr.050301-1519)"
ORIGINAL_FILENAME="user32" INTERNAL_NAME="user32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x9505C" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2622"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2622" LINK_DATE="03/02/2005 18:09:29"
UPTO_LINK_DATE="03/02/2005 18:09:29" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="wininet.dll" SIZE="658432" CHECKSUM="0x70AB2270"
BIN_FILE_VERSION="6.0.2900.2713" BIN_PRODUCT_VERSION="6.0.2900.2713"
PRODUCT_VERSION="6.00.2900.2713" FILE_DESCRIPTION="Internet Extensions for
Win32" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft®
Windows® Operating System" FILE_VERSION="6.00.2900.2713
(xpsp_sp2_gdr.050702-1513)" ORIGINAL_FILENAME="wininet.dll"
INTERNAL_NAME="wininet.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xA45CD" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2713"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2713" LINK_DATE="07/03/2005 02:11:30"
UPTO_LINK_DATE="07/03/2005 02:11:30" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="winsock.dll" SIZE="2864" CHECKSUM="0x73AE8088"
BIN_FILE_VERSION="3.10.0.103" BIN_PRODUCT_VERSION="3.10.0.103"
PRODUCT_VERSION="3.10" FILE_DESCRIPTION="Windows Socket 16-Bit DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows(TM)
Operating System" FILE_VERSION="3.10" ORIGINAL_FILENAME="WINSOCK.DLL"
INTERNAL_NAME="WINSOCK" LEGAL_COPYRIGHT="Copyright © Microsoft Corp.
1981-1996" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001"
VERFILETYPE="0x2" MODULE_TYPE="WIN16" S16BIT_DESCRIPTION="BSD Socket API for
Windows" S16BIT_MODULE_NAME="WINSOCK" UPTO_BIN_FILE_VERSION="3.10.0.103"
UPTO_BIN_PRODUCT_VERSION="3.10.0.103" VER_LANGUAGE="English (United States)
[0x409]" />
</EXE>
</DATABASE>
Click to expand...
 
D

drshi

I've also had a lot of problems with Windows Explorer on my machine and
have discovered that most of these go away when I keep my hard drive
defragmented. Seems that the more Explorer has to jump around to put
and keep itself together, the more quirky it becomes.
Hope this helps.
Robert
 
L

Leythos

I've also had a lot of problems with Windows Explorer on my machine and
have discovered that most of these go away when I keep my hard drive
defragmented. Seems that the more Explorer has to jump around to put
and keep itself together, the more quirky it becomes.
Hope this helps.
Click to expand...

If that was the case, all programs would have trouble - Fragmentation is
a performance hit, not a stability hit.
 
G

Guest

NTDLL is still causing a problem in Windows Explorer, I have attached the Dr.
Watson dump for the crash.

Application exception occurred:
App: C:\WINDOWS\explorer.exe (pid=3188)
When: 9/16/2005 @ 11:46:44.062
Exception number: c0000005 (access violation)

*----> System Information <----*
Computer Name: BOBNEUMANN
User Name: Bob Neumann
Terminal Session Id: 0
Number of Processors: 1
Processor Type: x86 Family 6 Model 10 Stepping 0
Windows Version: 5.1
Current Build: 2600
Service Pack: 2
Current Type: Uniprocessor Free
Registered Organization:
Registered Owner: Bob Neumann

*----> Task List <----*
0 System Process
4 System
700 smss.exe
756 csrss.exe
784 winlogon.exe
828 services.exe
840 lsass.exe
992 svchost.exe
1060 svchost.exe
1156 svchost.exe
1216 svchost.exe
1276 svchost.exe
1684 spoolsv.exe
1784 wpctrl.exe
1800 IWCTRL.EXE
1808 taskswitch.exe
1864 MotiveSB.exe
1972 avgcc.exe
2004 avgemc.exe
2016 Error 0xD0000022
132 ctfmon.exe
192 FreeRAM XP Pro 1.40.exe
204 gcasDtServ.exe
500 floater.exe
572 aspnet_admin.exe
592 avgamsvr.exe
620 avgupsvc.exe
684 CTsvcCDA.EXE
748 nvsvc32.exe
1120 slserv.exe
728 svchost.exe
1356 LiveUpdate.exe
1404 HOTSYNC.EXE
1448 Error 0xD0000022
2580 alg.exe
3032 DllHost.exe
3188 explorer.exe
3456 drwtsn32.exe

*----> Module List <----*
(0000000000fc0000 - 0000000000fdb000: C:\Program Files\Microsoft
AntiSpyware\shellextension.dll
(0000000001000000 - 00000000010ff000: C:\WINDOWS\explorer.exe
(0000000001220000 - 0000000001232000: C:\WINDOWS\system32\browselc.dll
(0000000001720000 - 000000000175c000: C:\Program
Files\WinPortrait\WinpHook.dll
(0000000002720000 - 00000000029e6000: C:\WINDOWS\system32\msi.dll
(0000000002c90000 - 0000000002cac000: C:\Program Files\Adobe\Acrobat
7.0\ActiveX\PDFShell.dll
(0000000003110000 - 0000000003127000: C:\WINDOWS\system32\odbcint.dll
(0000000003280000 - 0000000003308000: C:\WINDOWS\system32\shdoclc.dll
(0000000003440000 - 000000000344e000: C:\Program Files\HHD Software\Hex
Editor\hexedit.dll
(00000000036a0000 - 00000000036b9000: C:\Program Files\TiBR Converter\TiBR
Converter.dll
(00000000036c0000 - 00000000036e0000:
C:\PROGRA~1\VISICO~1\ACEFTP~1\FTPCntxt.dll
(0000000003940000 - 000000000396f000: C:\WINDOWS\system32\xpsp1res.dll
(000000000ffd0000 - 000000000fff8000: C:\WINDOWS\system32\rsaenh.dll
(0000000010000000 - 0000000010016000:
C:\PROGRA~1\ntl\BROADB~1\SMARTB~1\SBHook.dll
(0000000016200000 - 0000000016206000: C:\PROGRA~1\WINZIP\WZSHLSTB.DLL
(0000000020000000 - 00000000202c5000: C:\WINDOWS\system32\xpsp2res.dll
(0000000032520000 - 0000000032532000: C:\Program Files\Microsoft
Office\Office10\msohev.dll
(000000005ad70000 - 000000005ada8000: C:\WINDOWS\system32\UxTheme.dll
(000000005b0a0000 - 000000005b0a7000: C:\WINDOWS\system32\umdmxfrm.dll
(000000005b860000 - 000000005b8b4000: C:\WINDOWS\system32\NETAPI32.dll
(000000005ba60000 - 000000005bad1000: C:\WINDOWS\System32\themeui.dll
(000000005cb70000 - 000000005cb96000: C:\WINDOWS\system32\ShimEng.dll
(000000005cd70000 - 000000005cd77000: C:\WINDOWS\system32\serwvdrv.dll
(000000005d090000 - 000000005d127000: C:\WINDOWS\system32\comctl32.dll
(00000000605d0000 - 00000000605d9000: C:\WINDOWS\system32\mslbui.dll
(00000000621a0000 - 00000000621ae000: C:\Program Files\Grisoft\AVG
Free\avgse.dll
(000000006c1b0000 - 000000006c1fd000: C:\WINDOWS\system32\DUSER.dll
(000000006f880000 - 000000006fa4a000: C:\WINDOWS\AppPatch\AcGenral.DLL
(0000000071aa0000 - 0000000071aa8000: C:\WINDOWS\System32\WS2HELP.dll
(0000000071ab0000 - 0000000071ac7000: C:\WINDOWS\System32\WS2_32.dll
(0000000071ad0000 - 0000000071ad9000: C:\WINDOWS\System32\WSOCK32.dll
(0000000071b20000 - 0000000071b32000: C:\WINDOWS\system32\MPR.dll
(0000000071bf0000 - 0000000071c03000: C:\WINDOWS\System32\SAMLIB.dll
(0000000071c10000 - 0000000071c1e000: C:\WINDOWS\System32\ntlanman.dll
(0000000071c80000 - 0000000071c87000: C:\WINDOWS\System32\NETRAP.dll
(0000000071c90000 - 0000000071cd0000: C:\WINDOWS\System32\NETUI1.dll
(0000000071cd0000 - 0000000071ce7000: C:\WINDOWS\System32\NETUI0.dll
(0000000071d40000 - 0000000071d5c000: C:\WINDOWS\System32\ACTXPRXY.DLL
(0000000072d10000 - 0000000072d18000: C:\WINDOWS\system32\msacm32.drv
(0000000072d20000 - 0000000072d29000: C:\WINDOWS\system32\wdmaud.drv
(00000000732e0000 - 00000000732e5000: C:\WINDOWS\system32\RichEd32.dll
(0000000073ba0000 - 0000000073bb3000: C:\WINDOWS\System32\sti.dll
(0000000074320000 - 000000007435d000: C:\WINDOWS\system32\ODBC32.dll
(0000000074720000 - 000000007476b000: C:\WINDOWS\system32\MSCTF.dll
(0000000074ad0000 - 0000000074ad8000: C:\WINDOWS\System32\POWRPROF.dll
(0000000074ae0000 - 0000000074ae7000: C:\WINDOWS\System32\CFGMGR32.dll
(0000000074af0000 - 0000000074afa000: C:\WINDOWS\System32\BatMeter.dll
(0000000074b30000 - 0000000074b76000: C:\WINDOWS\System32\webcheck.dll
(0000000074e30000 - 0000000074e9c000: C:\WINDOWS\system32\RICHED20.dll
(00000000754d0000 - 0000000075550000: C:\WINDOWS\system32\CRYPTUI.dll
(0000000075970000 - 0000000075a67000: C:\WINDOWS\system32\MSGINA.dll
(0000000075f60000 - 0000000075f67000: C:\WINDOWS\System32\drprov.dll
(0000000075f70000 - 0000000075f79000: C:\WINDOWS\System32\davclnt.dll
(0000000075f80000 - 000000007607d000: C:\WINDOWS\system32\BROWSEUI.dll
(0000000076280000 - 00000000762a1000: C:\WINDOWS\System32\stobject.dll
(0000000076360000 - 0000000076370000: C:\WINDOWS\system32\WINSTA.dll
(0000000076380000 - 0000000076385000: C:\WINDOWS\System32\MSIMG32.dll
(00000000763b0000 - 00000000763f9000: C:\WINDOWS\system32\comdlg32.dll
(0000000076400000 - 00000000765a6000: C:\WINDOWS\system32\NETSHELL.dll
(0000000076600000 - 000000007661d000: C:\WINDOWS\System32\CSCDLL.dll
(0000000076980000 - 0000000076988000: C:\WINDOWS\system32\LINKINFO.dll
(0000000076990000 - 00000000769b5000: C:\WINDOWS\system32\ntshrui.dll
(00000000769c0000 - 0000000076a73000: C:\WINDOWS\system32\USERENV.dll
(0000000076b20000 - 0000000076b31000: C:\WINDOWS\system32\ATL.DLL
(0000000076b40000 - 0000000076b6d000: C:\WINDOWS\system32\WINMM.dll
(0000000076c00000 - 0000000076c2e000: C:\WINDOWS\system32\credui.dll
(0000000076c30000 - 0000000076c5e000: C:\WINDOWS\system32\WINTRUST.dll
(0000000076c90000 - 0000000076cb8000: C:\WINDOWS\system32\IMAGEHLP.dll
(0000000076d60000 - 0000000076d79000: C:\WINDOWS\system32\iphlpapi.dll
(0000000076e80000 - 0000000076e8e000: C:\WINDOWS\system32\rtutils.dll
(0000000076f50000 - 0000000076f58000: C:\WINDOWS\System32\WTSAPI32.dll
(0000000076f60000 - 0000000076f8c000: C:\WINDOWS\system32\WLDAP32.dll
(0000000076fd0000 - 000000007704f000: C:\WINDOWS\system32\CLBCATQ.DLL
(0000000077050000 - 0000000077115000: C:\WINDOWS\system32\COMRes.dll
(0000000077120000 - 00000000771ac000: C:\WINDOWS\system32\OLEAUT32.dll
(00000000771b0000 - 0000000077256000: C:\WINDOWS\system32\WININET.dll
(0000000077260000 - 00000000772fe000: C:\WINDOWS\system32\urlmon.dll
(00000000773d0000 - 00000000774d2000:

C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff

9\comctl32.dll
(00000000774e0000 - 000000007761d000: C:\WINDOWS\system32\ole32.dll
(0000000077760000 - 00000000778cc000: C:\WINDOWS\system32\SHDOCVW.dll
(0000000077920000 - 0000000077a13000: C:\WINDOWS\system32\SETUPAPI.dll
(0000000077a20000 - 0000000077a74000: C:\WINDOWS\System32\cscui.dll
(0000000077a80000 - 0000000077b14000: C:\WINDOWS\system32\CRYPT32.dll
(0000000077b20000 - 0000000077b32000: C:\WINDOWS\system32\MSASN1.dll
(0000000077b40000 - 0000000077b62000: C:\WINDOWS\system32\appHelp.dll
(0000000077bd0000 - 0000000077bd7000: C:\WINDOWS\system32\midimap.dll
(0000000077be0000 - 0000000077bf5000: C:\WINDOWS\system32\MSACM32.dll
(0000000077c00000 - 0000000077c08000: C:\WINDOWS\system32\VERSION.dll
(0000000077c10000 - 0000000077c68000: C:\WINDOWS\system32\msvcrt.dll
(0000000077d40000 - 0000000077dd0000: C:\WINDOWS\system32\USER32.dll
(0000000077dd0000 - 0000000077e6b000: C:\WINDOWS\system32\ADVAPI32.dll
(0000000077e70000 - 0000000077f01000: C:\WINDOWS\system32\RPCRT4.dll
(0000000077f10000 - 0000000077f56000: C:\WINDOWS\system32\GDI32.dll
(0000000077f60000 - 0000000077fd6000: C:\WINDOWS\system32\SHLWAPI.dll
(0000000077fe0000 - 0000000077ff1000: C:\WINDOWS\System32\Secur32.dll
(000000007c340000 - 000000007c396000: C:\WINDOWS\system32\MSVCR71.dll
(000000007c3a0000 - 000000007c41b000: C:\WINDOWS\system32\MSVCP71.dll
(000000007c800000 - 000000007c8f4000: C:\WINDOWS\system32\kernel32.dll
(000000007c900000 - 000000007c9b0000: C:\WINDOWS\system32\ntdll.dll
(000000007c9c0000 - 000000007d1d4000: C:\WINDOWS\system32\SHELL32.dll

*----> State Dump for Thread Id 0xc94 <----*

eax=0052000c ebx=00090000 ecx=000000ac edx=77fe000b esi=0052005c edi=00520054
eip=7c9106c3 esp=014ae414 ebp=014ae634 iopl=0 nv up ei pl nz ac po nc
cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000216

*** ERROR: Symbol file could not be found. Defaulted to export symbols for

C:\WINDOWS\system32\ntdll.dll -
function: ntdll!RtlAllocateHeap
7c9106c1 2ac1 sub al,cl
FAULT ->*** ERROR: Module load completed but symbols could not be loaded for

C:\WINDOWS\explorer.exe
7c9106c3 884706 mov [edi+0x6],al ds:0023:0052005a=00
7c9106c6 8bc7 mov eax,edi

*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be
wrong.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for

C:\WINDOWS\system32\ADVAPI32.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for

C:\WINDOWS\system32\SHLWAPI.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for

C:\WINDOWS\system32\SHELL32.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for

C:\WINDOWS\system32\BROWSEUI.dll -
*** ERROR: Symbol file could not be found. Defaulted to export symbols for

C:\WINDOWS\system32\kernel32.dll -
ChildEBP RetAddr Args to Child
014ae634 7c9109e4 00090000 00000000 000000ac ntdll!RtlAllocateHeap+0xef
014ae648 7c914ebf 000000ac 00000018 014ae738 ntdll!RtlFreeAnsiString+0x6e
014ae6c8 77dde230 014ae6dc 00186098 005f0037
ntdll!RtlFormatCurrentUserKeyPath+0x9e
014ae6e4 77dde1f0 014ae774 014ae738 00000040
ADVAPI32!ObjectOpenAuditAlarmW+0x697
014ae700 77dde003 014ae774 014ae738 014ae744
ADVAPI32!ObjectOpenAuditAlarmW+0x657
014ae748 77dddf71 014ae774 0000065e 014ae9a0
ADVAPI32!ObjectOpenAuditAlarmW+0x46a
014ae910 77dddf05 0000065e 014ae9a0 00000000
ADVAPI32!ObjectOpenAuditAlarmW+0x3d8
014ae978 77dd6b5e 0000065e 014ae9a0 00000000
ADVAPI32!ObjectOpenAuditAlarmW+0x36c
014ae9ac 77f6412c 0000065e 014aeedc 00000000 ADVAPI32!RegOpenKeyExW+0xe6
014aebe8 77f64544 0000065e 014aeedc 00000000 SHLWAPI!Ordinal125+0x3a
014aed2c 77f645a8 0000065e 014aeedc 00000000 SHLWAPI!SHRegGetValueW+0x225
014aed50 77f6a83b 0000065e 014aeedc 00000000 SHLWAPI!SHGetValueW+0x21
014aee90 77f6ac1f 000e8540 014aeedc 00000000 SHLWAPI!Ordinal491+0x1ca
014aeea8 77f6acbb 000e8540 81070002 014aeedc SHLWAPI!Ordinal344+0x2a3
014aefe0 77f6a8f2 77f6ac08 77f6ad40 00000005 SHLWAPI!Ordinal344+0x33f
014af010 77f6abff 77f6ac08 000e8540 77f6ad40 SHLWAPI!Ordinal491+0x281
014af030 77f6adf1 0264478c 81070002 014af318 SHLWAPI!Ordinal344+0x283
014af050 7c9f380b 0264478c 81070002 014af318 SHLWAPI!Ordinal344+0x475
014af068 7c9f37a9 0264478c 81070002 014af318 SHELL32!Ordinal646+0xbd6
014af094 7c9f37eb 7c9f37f4 0000ffff 81070002 SHELL32!Ordinal646+0xb74
014af0b4 7c9fd78f 0010c580 0000ffff 81070002 SHELL32!Ordinal646+0xbb6
014af36c 7cad6c53 00119e00 00000000 00000000 SHELL32!Ordinal237+0x7ed
014afdb0 7c9efc67 001f0384 02645354 00000001
SHELL32!SHLoadNonloadedIconOverlayIdentifiers+0x1d94
014afde4 7cb28438 00184aa0 001f0384 00000001 SHELL32!SHBindToParent+0x108
014afe68 7c9f201d 02645340 000e7c58 02645be8 SHELL32!CallCPLEntry16+0x47e6
014afe84 75f81b9a 02645340 75f81b18 75f80000 SHELL32!ILFindChild+0x548
014afee0 77f69498 026a4ba0 02674090 77f6947b BROWSEUI!Ordinal113+0x1b9a
014afef8 7c927545 02674090 7c97c3a0 026726e0 SHLWAPI!Ordinal120+0xbf
014aff40 7c927583 77f6947b 02674090 00000000
ntdll!RtlUpcaseUnicodeString+0x159
014aff60 7c927645 00000000 02674090 026726e0
ntdll!RtlUpcaseUnicodeString+0x197
014aff74 7c92761c 7c927569 00000000 02674090
ntdll!RtlUpcaseUnicodeString+0x259
014affb4 7c80b50b 00000000 0142fce4 0142fce8
ntdll!RtlUpcaseUnicodeString+0x230
014affec 00000000 7c910760 00000000 00000000 kernel32!GetModuleFileNameA+0x1b4

*----> Raw Stack Dump <----*
00000000014ae414 00 00 00 00 dc e6 4a 01 - 00 00 00 00 30 e4 4a 01
.......J.....0.J.
00000000014ae424 40 00 00 00 00 00 00 00 - 00 00 00 00 90 00 ce 00
@...............
00000000014ae434 80 1c 13 00 80 1c 13 00 - 86 00 4a 01 1c e6 4a 01
...........J...J.
00000000014ae444 2e e3 dd 77 6c e4 4a 01 - da 07 00 00 84 e4 4a 01
....wl.J.......J.
00000000014ae454 1c e6 4a 01 43 e3 dd 77 - 6c e4 4a 01 00 00 00 00
...J.C..wl.J.....
00000000014ae464 4c e7 4a 01 50 e3 dd 77 - 0e 00 00 00 23 00 44 00
L.J.P..w....#.D.
00000000014ae474 00 00 08 00 56 00 00 00 - 8c e4 4a 01 00 00 00 00
.....V.....J.....
00000000014ae484 00 00 00 00 00 00 00 00 - 4e 00 00 00 5c 00 52 00
.........N...\.R.
00000000014ae494 45 00 47 00 49 00 53 00 - 54 00 52 00 59 00 5c 00
E.G.I.S.T.R.Y.\.
00000000014ae4a4 d8 e4 4a 01 00 00 09 00 - 32 07 91 7c 28 00 00 00
...J.....2..|(...
00000000014ae4b4 08 0e 09 00 00 00 09 00 - 98 60 18 00 b0 e4 4a 01
..........`....J.
00000000014ae4c4 5c 00 43 00 f4 e6 4a 01 - 18 ee 90 7c 38 07 91 7c
\.C...J....|8..|
00000000014ae4d4 ff ff ff ff 32 07 91 7c - ab 06 91 7c eb 06 91 7c
.....2..|...|...|
00000000014ae4e4 a0 e9 4a 01 32 01 00 00 - 34 00 00 c0 00 e0 fc 77
...J.2...4......w
00000000014ae4f4 10 e6 4a 01 c8 e4 4a 01 - 00 00 f6 77 94 e5 4a 01
...J...J....w..J.
00000000014ae504 18 ee 90 7c c0 29 91 7c - ff ff ff ff b9 29 91 7c
....|.).|.....).|
00000000014ae514 59 2c 91 7c 00 00 f6 77 - 30 e2 fc 77 84 e5 4a 01
Y,.|...w0..w..J.
00000000014ae524 00 00 00 00 00 00 00 00 - 37 29 91 7c 99 4c 91 7c
.........7).|.L.|
00000000014ae534 34 e6 4a 01 24 e8 4a 01 - 04 00 00 00 00 00 00 00
4.J.$.J.........
00000000014ae544 7c e5 4a 01 34 e6 4a 01 - ec e5 4a 01 60 15 00 00
|.J.4.J...J.`...


John Vee said:
Has anyone had a problem with Windows Explorer crashing on Windows XP. I
have this happen very often on a lot of XP systems in my enviroment. Service
pack level does not matter, I have both service pack 1 and 2. All of the
latest updates. I have checked for spyware, deleted all temp files. Nothing
seems to help. Everytime I get a crash and you click on the MS error info
box it tells me a log has been created, named appcompat.txt. I have copied
the text below from the file. I renamed appcompat.txt to appcompat.xml for
readability. Hopefully someone can help me. Thanks in
advance...........................................................



<?xml version="1.0" encoding="UTF-16" ?>
- <DATABASE>
- <EXE NAME="SYSTEM INFO" FILTER="GRABMI_FILTER_SYSTEM">
<MATCHING_FILE NAME="advapi32.dll" SIZE="616960" CHECKSUM="0x8E9BCF02"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Advanced Windows 32 Base
API" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="advapi32.dll" INTERNAL_NAME="advapi32.dll"
LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved."
VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004"
VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xA0DE4"
LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:23"
UPTO_LINK_DATE="08/04/2004 07:56:23" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="gdi32.dll" SIZE="278016" CHECKSUM="0xA35EEC2E"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="GDI Client DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="gdi32" INTERNAL_NAME="gdi32" LEGAL_COPYRIGHT="© Microsoft
Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0x4B007" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:07"
UPTO_LINK_DATE="08/04/2004 07:56:07" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="kernel32.dll" SIZE="983552" CHECKSUM="0x4CE79457"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Windows NT BASE API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xFF848" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36"
UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ntdll.dll" SIZE="708096" CHECKSUM="0x9D20568"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="NT Layer DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)"
ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0xAF2F7" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36"
UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="ole32.dll" SIZE="1285120" CHECKSUM="0xA29DCAB3"
BIN_FILE_VERSION="5.1.2600.2595" BIN_PRODUCT_VERSION="5.1.2600.2595"
PRODUCT_VERSION="5.1.2600.2595" FILE_DESCRIPTION="Microsoft OLE for Windows"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2595 (xpsp_sp2_gdr.041130-1729)"
ORIGINAL_FILENAME="OLE32.DLL" INTERNAL_NAME="OLE32.DLL" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x1432C6" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2595"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2595" LINK_DATE="01/14/2005 08:55:50"
UPTO_LINK_DATE="01/14/2005 08:55:50" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="oleaut32.dll" SIZE="553472" CHECKSUM="0x4155D7D"
BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180"
PRODUCT_VERSION="5.1.2600.2180" COMPANY_NAME="Microsoft Corporation"
FILE_VERSION="5.1.2600.2180" INTERNAL_NAME="OLEAUT32.DLL"
LEGAL_COPYRIGHT="Copyright © Microsoft Corp. 1993-2001." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x96957" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2180"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:57:39"
UPTO_LINK_DATE="08/04/2004 07:57:39" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="shell32.dll" SIZE="8450048" CHECKSUM="0x14032CBF"
BIN_FILE_VERSION="6.0.2900.2620" BIN_PRODUCT_VERSION="6.0.2900.2620"
PRODUCT_VERSION="6.00.2900.2620" FILE_DESCRIPTION="Windows Shell Common Dll"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="6.00.2900.2620 (xpsp_sp2_gdr.050225-1820)"
ORIGINAL_FILENAME="SHELL32.DLL" INTERNAL_NAME="SHELL32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x818971" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2620"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2620" LINK_DATE="02/28/2005 23:11:17"
UPTO_LINK_DATE="02/28/2005 23:11:17" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="user32.dll" SIZE="577024" CHECKSUM="0xE2FA2429"
BIN_FILE_VERSION="5.1.2600.2622" BIN_PRODUCT_VERSION="5.1.2600.2622"
PRODUCT_VERSION="5.1.2600.2622" FILE_DESCRIPTION="Windows XP USER API Client
DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows®
Operating System" FILE_VERSION="5.1.2600.2622 (xpsp_sp2_gdr.050301-1519)"
ORIGINAL_FILENAME="user32" INTERNAL_NAME="user32" LEGAL_COPYRIGHT="©
Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0"
VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2"
MODULE_TYPE="WIN32" PE_CHECKSUM="0x9505C" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="5.1.2600.2622"
UPTO_BIN_PRODUCT_VERSION="5.1.2600.2622" LINK_DATE="03/02/2005 18:09:29"
UPTO_LINK_DATE="03/02/2005 18:09:29" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="wininet.dll" SIZE="658432" CHECKSUM="0x70AB2270"
BIN_FILE_VERSION="6.0.2900.2713" BIN_PRODUCT_VERSION="6.0.2900.2713"
PRODUCT_VERSION="6.00.2900.2713" FILE_DESCRIPTION="Internet Extensions for
Win32" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft®
Windows® Operating System" FILE_VERSION="6.00.2900.2713
(xpsp_sp2_gdr.050702-1513)" ORIGINAL_FILENAME="wininet.dll"
INTERNAL_NAME="wininet.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All
rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0"
VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32"
PE_CHECKSUM="0xA45CD" LINKER_VERSION="0x50001"
UPTO_BIN_FILE_VERSION="6.0.2900.2713"
UPTO_BIN_PRODUCT_VERSION="6.0.2900.2713" LINK_DATE="07/03/2005 02:11:30"
UPTO_LINK_DATE="07/03/2005 02:11:30" VER_LANGUAGE="English (United States)
[0x409]" />
<MATCHING_FILE NAME="winsock.dll" SIZE="2864" CHECKSUM="0x73AE8088"
BIN_FILE_VERSION="3.10.0.103" BIN_PRODUCT_VERSION="3.10.0.103"
PRODUCT_VERSION="3.10" FILE_DESCRIPTION="Windows Socket 16-Bit DLL"
COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows(TM)
Operating System" FILE_VERSION="3.10" ORIGINAL_FILENAME="WINSOCK.DLL"
INTERNAL_NAME="WINSOCK" LEGAL_COPYRIGHT="Copyright © Microsoft Corp.
1981-1996" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001"
VERFILETYPE="0x2" MODULE_TYPE="WIN16" S16BIT_DESCRIPTION="BSD Socket API for
Windows" S16BIT_MODULE_NAME="WINSOCK" UPTO_BIN_FILE_VERSION="3.10.0.103"
UPTO_BIN_PRODUCT_VERSION="3.10.0.103" VER_LANGUAGE="English (United States)
[0x409]" />
</EXE>
</DATABASE>
Click to expand...
 
G

Guest

did you solve the problem and how?

I have the same problem on windows xp1 when compiling a c/c++ file with
several functions and obtain an analog dr watson's dump

here a summary of the messages resulting from a compiled load-module.
this is not an "explorer" probleme but after loading, when trying to execute
the load-module "hello__d.exe" , xp system partially collapses, i.e. aborts
the run.

*** ERROR: Symbol file could not be found. Defaulted to export symbols for
C:\WINDOWS\System32\ntdll.dll -
fonction : ntdll!RtlEnterCriticalSection
*** ERROR: Module load completed but symbols could not be loaded for
D:\charles\pc\packard-bell\cpp\src\hello__d.exe

Thank you to Dr Watson for his datas and to others for explanations.
 
G

Guest

Hi Charles,
I did solve the problem, but I had to format my hard drive and re-load
Windows XP Home. I think a virus must have corrupted something , but what and
when is a mistery.
Bob
 

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