Windows doesn't show optical drive

[sleeplessinnewjersey]

Windows Home Basic does not recognize an inserted optical disk. Indeed, it
doesn't show the drive at all. I performed a non-distructive system
recovery. Nothing had changed. I went to Device Manager and found an
exclamation point for the optical drive. I uninstalled the driver expecting
Windows to reload it at restart and rebooted. Again, nothing had changed.

I have the Vista installation DVD. I decided to go to Control Panel - Add
Hardware and use the DVD to install the optical drive. Of course, this being
Vista, there was no such facility. I tried Help. It didn't help.

Can someone please tell me what to do next? I am prepared to completely
reinstall Vista.

 

[Rick Rogers]

Hi,

Follow the steps here:
http://support.microsoft.com/kb/929461

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

 

[sleeplessinnewjersey]

Thanks for your help.

LHIW

Hi,

Follow the steps here:
http://support.microsoft.com/kb/929461

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com