Windows Detecting new devices... Problem

G

Guest

For some reason my laptop keeps detecting a usb device, yet there is none
connected to it.
After saying its detected the device it goes on to say device not
recognised. I can't seem to get rid of this message, it just keeps popping up
every few minutes. Any idea how to help.
Ive tried uninstalling the 'Unkown Device' from device manager, but no luck.
Thanks for any help you can give
sam
 
T

Thorsten Matzner

ghoster82 said:
For some reason my laptop keeps detecting a usb device, yet there is none
connected to it.
After saying its detected the device it goes on to say device not
recognised. I can't seem to get rid of this message, it just keeps popping up
every few minutes. Any idea how to help.
Ive tried uninstalling the 'Unkown Device' from device manager, but no luck.

Check if there are any disconnected devices that are no longer in use.
Remove them as well.
"Device Manager Does Not Display Devices That Are Not Connected to the
Windows XP-Based Computer" (http://support.microsoft.com/?kbid=315539)
 
K

Kelly

To remove Unknown or Other Devices: You can delete the non-present devices
from registry. To determine the hardware key of the device:

Go to Start/Run/CMD. At the command prompt, type the following commands and
press enter after each line:

set DEVMGR_SHOW_DETAILS=1
set DEVMGR_SHOW_NONPRESENT_DEVICES=1
start devmgmt.msc

Click the View menu and select Show hidden devices. Right click the device
you want to delete and click Properties. Click the Details tab.

Select Device Instance ID. The value of Device Instance ID is the hardware
key of the device.

For example, if you see the value is Root\Image\0000, the full hardware key
is: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\Image\0000

Then go to Start/Run/Regedit and navigate to the key. The data of the
Driver value is the software key of the device. Delete both the hardware
key and software key.

--
Happy Mardi Gras,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com
 

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