Windows Defender

G

Guest

Every time windows defender 2 runs a scan it detects a severe threat. When I
click the remove button a window pops up with the following message," Windows
Defender encountered an error Ox80501001 one or more actions could not be
completed successfully." I am concerned there may be spyware or a virus that
defender is unable to deal with. Can you help or advise. Thanks. Tom
 
G

Guest

Hello Tom,

0x80501001
This error will occur if a threat is detected inside of a container such as
a ZIP file, RAR archive, etc.

The "remove" action cannot (in most cases) be applied to an object inside of
such containers, without deleting the entire container.

The issue is that you may have a ZIP file with tons of non-malicious file
in it, but one or more "bad" files as well that are detected.

The question is: how should we handle that? Deleting the entire container
may inadvertently delete the clean files as well, and that might not be what
you want.

For now you can check if the ZIP file has anything else inside of it that
you want to keep. If not, just delete the ZIP file yourself and you will have
removed the threat.

If you really want to keep the ZIP file around but do not want to see this
error (and again, you can expect that in the future we will have a better
story here - at least not such a cryptic error message) you can disable
scanning inside archives. Clear the checkbox for "Scan inside archives" in
the General Settings section under the Tools menu. Generally, threats inside
archives, while good to know about, are not "active", meaning they can't do
anything bad to your system while inside the archive.

-and- -or-
To delete all but the last System Restore point.

Open Disk Cleanup via Start, Programs, Accessories, System Tººls.
It will scan the system first. Click the More Options tªb.
Now click the Clean up button under System Restºre.
This will remove all but the most recent restore pºint.
 
G

Guest

Thank you for the info. I am having trouble locating the "scan inside
archives" box to uncheck it. Could you tell me how? I tried clicking on
scan for virus which did bring up boxes to check, but not an inside archives
box. Thanks!
 
G

Guest

No problem. When you click the Windows Defender icon and WD starts, the top
line has a bunch of icons: Home, Scan, History, Tools, Help. Click Tools.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top